After moving to the Springfield area, my family tried many salons, only to be disappointed. I did…read morenot expect to find this incredible salon. My daughter walked in with a bad haircut and dye job done at a different salon, that she was trying to grow out. She was hesitant and worried about getting it done. The stylist took the time to really talk to her about her hair goals, and what she wanted it to look like. She was honest with what she could do to fix it, and suggested what would make it look better. Her hair looks absolutely stunning. She has incredible highlights, with rich red undertones. The haircut is modern and looks like something out of a magazine. And I was super surprised at the very reasonable cost! My family has found their new salon home in the Springfield area. I felt like the stylist cared about how her hair was going to look and not just about getting the next client in the chair.

Had a terrible experience here earlier this year in May. I came out with my hair looking worse than…read morewhen I went in. I was supposed to get a balayage and look at the picture Not a balayage at all. It's like the stylist only put color at the ends and my hair looked fried! The color did not even cover my strands of grey at all. The owner didn't seem to have time to fix my hair so I ended up requesting a refund, which she did give me but wasn't happy about it like it was my fault the hairstylist did such a terrible job. Definitely not ever going back.

Amber was my stylist and she did a great job evaluating my hair and styling it. I was pleasantly…read moresurprised at the time and expertise Amber gave me. The salon seems very well managed and I felt more comfortable there than in any other salon in the area. I highly recommend them!

I had an exceptionally great experience with Amberlyn my first visit. My hair was a disaster as an…read moreoutdoorsy mom of two young ones. I hadn't had a haircut in over a year and my postpartum hair patterns made me a particularly difficult client. Amberlyn was very professional and welcoming. She listened to my thoughts and needs and did an outstanding job at blending those into a style based on her own intuition/experience. My hair couldn't look or feel better and I'm so impressed. You can feel (and see!) the care she puts into her craft. I can't imagine you'd find a better haircut for the value. Thank you!

Jess is pure magic with a brush. She turns dark skies blue... aka brunette to blonde like it's…read moreeffortless. I literally travel from California because she's the only person I trust to touch my hair. The talent, the precision, the patience -- unmatched. Somehow she always nails the perfect blonde while keeping my hair healthy and beautiful. If you know, you know. She's the best for a reason. ‍

The girl my mother had was terrible she was rough with her hair and she did a terrible job on the…read morecut she cut it all the way to her top shoulder and she wanted shoulder blade.Then her hair dye was very blotchy and she didn't even get the front pieces. The stylist had such a terrible cut that she had to go get another girl to finish her hair and the original hair stylist my mom had said "I thought the collar bone" and she left and didn't even say sorry. Then the girl that did my hair was very rough and she didn't talk to me the whole time plus she had ripped a few chunks of my hair out. This salon was also very pricy for how terrible jobs they did.I do not recommend this salon unless you want your hair to look terrible!

Before and after pics attached Just got my hair done here…read more Brynn did my highlights and root tap. She was fantastic!!! I had gotten my hair done somewhere else last time and I didn't like it but Brynn was able to fix everything for me!!!! Love love love 10/10 I would recommend her as a stylist, but also the conversation was great. Super nice lady, great personality Before and after pics

Etsi is great! Highly recommend her for your hair needs and eye brows!! Such a friendly atmosphere!read more

She did a great job! Excellent service.. my granddaughter's hair looks fantastic! She's very…read moretalented and can do any hairstyle we request.

My experience was top tier! It was my first time getting my hair done professionally in a long time…read morebut I'm so glad I finally went to Love Claire Suites. I got jumbo knotless braids! Not only was Rheanna kind enough to come earlier than my original scheduled appointment. (I mean early y'all, my original appt was at 8am and when I last minute asked her to wash my hair she came in at 7am to accommodate me!) now y'all know stylist DO NOT do that. Especially where I'm from in Atlanta. So I already was excited and happy with my experience. Then I get there and she washes my 4c hair with no problem and compliments my curl pattern (life changing because usually all I get is complaints about it being too thick and blah blah) The conversation was great, the vibes were vibing, and most important my hair came out BANGING! Parts nice and crispy. Braids neatly done. Babyyyyy you can't tell me nothin'! The way I was swinging this hair and in the mirror don't make no sense Im so thankful and will be returning again! Thank you Thank you thank you!!!!!

had heard amazing things about this salon and about stylist Holly -- plus another stylist my mom…read morehad seen in the past and absolutely loved. So naturally, I went in with high standards... especially since this place markets itself as a "luxury" salon. I walked in and was greeted by a beautiful, architectural space with a great flow. Stunning. Promising. And then there was Brittany at the front desk -- an absolute gem. Honestly, she is the only reason this review even gets two stars. She personally earns five. Holly, however, earns a solid negative score, and I'm being generous. Holly walked up, gave me a once-over, and let out a very obvious, very audible sigh of disappointment -- the kind of sigh that clearly said, "Oh great... just a haircut... long hair... she's probably not buying products." I was confused. I mean... I walked in with a designer purse, luxury jeans, jewelry, the whole ensemble. If she was judging, she judged completely wrong. I wouldn't have pegged myself as "a waste of her time," but apparently, Holly has a sixth sense for bad attitude. She never offered me wine, coffee, or even water -- which, for a luxury salon, is basically the bare minimum. When I mentioned I just wanted a haircut instead of the deep conditioning treatment and didn't want the full color glaze, she cut me off immediately. Full attitude. Full irritation. Like my hair choices were personally affecting her rent payment, and she'd be evicted. I told her I didn't want color anymore --just a pearl iridescent clear glaze -- and explained that I'd already done a hair mask. She then brought her assistant over, and the two of them started chatting with eachother like they were in high school, making it very clear they had zero interest in talking to me. Which is wild, because let's be honest, ladies: half the reason we go to a salon is to gossip and vent a little. Then, as they were walking toward the back room, the assistant politely asked if she should stay with me or get me anything. Holly literally replied, "Not for this type of customer. Don't waste your time." Excuse me? What type of customer? The type who usually drops $700 once a year, comes in every 6 weeks for trims and treatments, and gets an Ouidad haircut every 60-75 days? The type who just didn't put on makeup today because it gets destroyed during hair washes anyway? Make it make sense. I was blown away by the disrespect. I ended up buying a bunch of products -- but I made absolutely sure the receptionist got the credit, because Holly deserved nothing from me except maybe spiritual reflection and a customer service workshop. Honestly, I would've gotten better service from an inmate in jail detoxing and bargaining for a honey bun in exchange for trimming my split ends.

Really disappointed. This place will scam you!!!…read more I paid $700+ for 20-inch, 145g KOVI Genius hair and about $1,500 total with installs, corrections, products, and tips. I repeatedly asked for more fullness/side volume but was met with pushback / attitude from Audrey (my assigned stylist) every time, and ended up with only 1 row and 5 I-tips. I was never shown the original packaged hair, receipts, or even the back of my head after installs, so I had no way to confirm what was actually used and what I paid for ! When I went to pick up my leftover hair, I was handed one small curved piece that is lighter in density, and doesn't match the color of what's in my head. The color installed also does not blend well at all with my natural hair color. Overall, I left every appointment feeling uncomfortable and confused, with no clarity on what hair was installed or what happened to the rest of what I paid for. Upon emailing the business my concerns, their response was that my hair was matted at my move up appointment (am I not paying them to maintain my hair and fix it?) and that all hair is correct and was returned. Disputing with my bank !

Olivia was my color, cut & style Specialist. She's great as well as the vibes in this salon.read more

This is the salon I love. My hairstylist is Emily and she's fabulous. Moved down here from Chicago…read more9 years ago. Took me a long time to find.

I followed Summer to ICON Salon and was not disappointed. ICON Salon is clean, friendly, and just…read morethe perfect vibe. I have short hair and need to have regular haircuts to maintain my length. Summer does a fantastic job and always makes sure it's exactly as I want! I'm excited to try more services at ICON Salon, like brow or lash services.

I came into icon bc I'm newer to the area and haven't found a salon yet. I had tried one other and…read moremy experience wasn't very good. I was hopful this would be different after seeing the reviews but it was not. I went in asked for blonde, showed pictures of blonde I liked. and had blonde in my hair already with grown out roots due to pregnanc. I was there for several hours. had my hair in a ton of foils . paid almost $300 and when I left my hair looks exactly the same except shorter. you can even see the root line very very plainly still. I'm truly devastated by this. i wasn't able to get my hair done for a year. and the time before that was really really bad. at this point I haven't had my hair blonde or looking like me in almost 2 years. I feel I just paid the world's most expensive haircut and wasted over 2 hours of my life. I had a very important job interview that I'm now going to cancel for bc my confidence is completely shot. I can't even afford to go somewhere else for at least 6 months due to budgeting. This isn't just bad work it's just plain wrong. you're a stylis, you know what blonde is, and you know how to dye hair. but your "work" shows otherwise.