This place flat out sucks! Food is mediocre at best. Service is even worse. You'll get a more satisfying meal and experience by buying a frozen Stouffer's lasagne and heating it in the microwave while watching the Soprano's reruns and drinking boxed wine.
The ONLY thing good about my experience at String's was the garlic cheese bread, and even that is not enough to get me to return. Never in my life have I been treated so badly at a restaurant.
Not only did our waitress have her head up her ass, she was slow and they weren't even busy. We waited for about 5 minutes and never got a menu. When we got up to grab one ourselves, she barked at us, "I'll be over when I get a second!" Well, considering there were only two other tables there and they already had their food, I really don't get what the hold up was.
We ordered the all-you-can-eat soup/salad/bread. Well, she never brought out the second bowl of salad we requested, and we had to harass her to get a second bowl of soup. We never even ended up getting a third bowl. We were in there for two hours and our drinks never got refilled. We asked for more bread TWICE and it never came out. We ended up asking the other server that was working (who was actually very nice!) for the bread, and she promptly brought it out.
Anytime our waitress actually DID bring anything out, we thanked her, and she wouldn't even respond with a 'you're welcome' or anything. RUDE. Excuse me for making you actually do your job!
The minestrone soup was crap. I've had more palatable soup out of a can. I'm sorry, but flavorless broth with a crap-load of carrots and cabbage and maybe one or two kidney beans is not minestrone.
After this nightmare of a birthday dinner, the horrible waitress had the nerve to put an automatic tip on our bill. First off, we had SEVEN people eating in our party. Not eight. She even counted the two toddlers that were there as 'guests' even though they didn't eat. We told her we wanted the bill separated, and she rudely said, "You go figure it out then!" so we asked to speak to the manager and he was just as rude, if not worse. Seriously...we were bringing a good amount of business, we were not being rude or disrespectful, and supporting a LOCAL business. We deserve good service in return. Next time, we'll gladly pay more money at a restaurant like Little Italy, or support a franchise like Olive Garden. There's no excuse for the childish behavior we were greeted with. You'd like to think during these hard economic times that they would go the extra mile to give great service, especially being that they are independently-owned. NOPE!
We refused to pay the 'automatic gratuity' she added to her bill by leaving the exact amount in cash on the table. She didn't deserve my time by waiting for us to check out. After we were walking out, she rudely screams, "HEY HEY, YOU HAVE TO PAY YOUR BILL!" so the whole restaurant could hear. We said, "It's on the table." She goes, "IS IT $12.45???" which, no, it wasn't. It was $0.20 more than what we rightfully owed. We said, "We left you a really big tip," and walked out.
GRATUITY IS EXACTLY THAT. IT SHOWS YOUR GRATITUDE FOR GREAT SERVICE. This was the WORST experience I've EVER had at a restaurant.
What followed after that was them chasing us out, claiming we didn't pay our bill (which we did) and calling the cops.
Haha...how hard did the cops laugh at you guys for $1.25?
Seriously...$1.25 isn't a big deal, but we wanted to make a point that it was the principle. Being a waitress does not entitle you to a tip. You EARN tips by giving decent to good service. Not making the patrons feel awful, and then forcing them. For that reason, we gave her a $0.20 tip. read more