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    StretchLab

    3.3 (14 reviews)
    Closed 10:00 am - 5:30 pm

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    10 months ago

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    Customer Support S.

    Helpful 3
    Thanks 2
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    1 year ago

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    Customer Support S.

    Helpful 1
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    Love this 2
    Oh no 0
    Photo of Daniell L.
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    8 months ago

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    Customer Support S.

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    1 year ago

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    Customer Support S.

    Helpful 0
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    5 years ago

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    Customer Support S.

    Helpful 3
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    5 years ago

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    Customer Support S.

    Thanks for all the praise Tracie!! We love having you in the studio!

    Helpful 1
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    4 years ago

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    Customer Support S.

    Helpful 1
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    6 years ago

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    Customer Support S.

    Helpful 0
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    6 years ago

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    6 years ago

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    Customer Support S.

    We love to hear it Chris!! Thanks!

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    5 years ago

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    6 years ago

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    Customer Support S.

    Helpful 0
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    5 years ago

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    Customer Support S.

    Helpful 4
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    5 years ago

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    5 Star rating doesn't seem high enough for this review. We…read morehad a slight issue but because of Shad Andreas (the new personal training manager) top-notch customer service skills, fast thinking and his constant communication with me, he came through with flying colors and I was totally satisfied and happy with the outcome. Shad worked hard to make things right and it showed, very much appreciated. What a fantastic decision to transfer him to this facility in Gilbert to "fix" things, he definitely is in the right spot and will go far. During my dealings with Shad last week, I dealt with numerous others that definitely deserve recognition for their patience, helpfulness and just being kind over the phone. Chase was the one answering the phone and wanting to help, good listener and never just transferred me to get me off his line, he truly wanted to make sure I got to the right person. Andrew, the assistant manager is also in the right position, he truly is there to serve MountainSide's customers. Last but not least is Chandler the manager, talk about making things happen for the good of the customers and the follow up is amazing, something you don't find anymore. Tom Hatten, owner of Mountain Side Fitness really has alot of great people at the Gilbert Location he can be proud of. THANK YOU to everyone and thanks to Tom for MSF, great facility !! (The Gilbert location has amazing up to date equipment and can be a model fitness centers for others)

    I've been a member at Mountainside Fitness in Gilbert for about a year and a half, and…read moreunfortunately my last experience was disappointing enough that I canceled my membership. One morning I was taking my 2-year-old to the Kid Zone when he urgently needed to use the restroom. We were clearly in a rush, but the front desk employee stopped me and insisted I scan a QR code before letting us pass. The interaction felt unnecessarily strict and passive-aggressive. If I didn't have a membership, I wouldn't even be able to use the Kid Zone, so the situation could have been handled with a little more understanding given that I was trying to help my child get to the restroom. What made the experience worse was the tone. It felt like a scene was made in front of my child over something that could have been handled calmly and quickly. For a gym that charges close to $50 a month, I would expect a higher level of customer service and basic courtesy. I spoke with someone at the register afterward and was told the manager would be informed, but it has been over two weeks and I haven't received any follow-up or apology. Between that experience and the already high membership price (especially considering the sauna often smells unpleasant), I decided to cancel my membership. I'm very disappointed and will be going to a different gym moving forward. Unfortunately, I can't recommend this location based on my experience.

    Burn Boot Camp - Just completed 250 workouts for the year!

    Burn Boot Camp

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    Went for my first Burn Boot Camp workout and it didn't disappoint! It was a 45 minute consisting of…read morea warm up and a series of 7 stations with equipment ranging from dumbbells, medicine balls, bands, etc. Everyone was very welcoming and the instructor was quick with modifications as needed.

    This #ThankYouThursday review goes out to my local Burn Boot Camp, Gilbert East. I joined Burn in…read moreGeorgia in 2019 and haven't looked back. Prior to this, I went to a 'regular' gym with machines and weights. Burn is a combination of strength and high intensity interval training. However, they do not use machines; there are plenty of equipment such as free weights, bands, battle ropes, med balls, and more to help target every muscle group. Each camp is 45 minutes long and very challenging. I always leave sweaty and feeling good. Some days it takes me a while to get my heart rate down. There are several camp times offered throughout the day, Monday to Friday and three morning camp times on Saturdays. They are closed on Sundays. Burn Gilbert East has an amazing team. They are all friendly and supportive. I transferred to this gym over the summer and they made the transition very smooth. They welcomed me with open arms and treated me like I had been a member since day one. They learned my name quickly and greet me with a high five everytime I walk in. The trainers are very knowledgeable and will give you the right push to reach your potential. They will also make modifications if you have an injury but still want to participate. Focus meetings are included in the packages. The trainers will provide you a nutritional plan that's doable to help you achieve your goals. As a member, you also get free childcare and access to the private Facebook community group. There's always a fun challenge as well as specials throughout the year. I got started with Burn through one of their specials, a four-week trial for $99. I've been hooked ever since! I'm thankful for Burn Boot Camp Gilbert East today and everyday!

    StretchLab - fitness - Updated May 2026

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