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StretchLab

2.3 (3 reviews)
Open • 8:00 am - 7:00 pm

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2 months ago

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1 year ago

Beware of unfair business practices! They tell you that you can cancel and it is just a month to month. But that is not the case.

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10 months ago

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Club Pilates

Club Pilates

4.0(37 reviews)
0.0 mi

I love doing Pilates here. The instructors are knowledgeable, professional and the space is clean.read more

I really enjoy Club Pilates Bothell-the studio is clean, welcoming, and well organized. The…read moreinstructors, especially Helen (friends from neighboring studios come to attend her sessions too), are attentive and supportive, and always offer modifications based on individual health needs. My PT is impressed. Unfortunately, my experience with the front office manager, Bianca, has been extremely disappointing She was rude and raised her voice during a phone call (at 10:30am in the morning!!), and ultimately disconnected the call (slammed abruptly) despite my repeated requests to keep the conversation calm and requesting her to slow down. I am on an unlimited monthly plan S275/month approx.) and continued paying even while traveling in Nov/Dec 2025 due to my mother's passing. Despite classes often being only 60-80% full, I am charged a $15 fee for cancellation, even when canceled just minutes outside the 12-hour window due to work emergencies. In the first six days of February, I am charged $45 additional when the classes are already having vacant spots due to no signups. I attempted to discuss this respectfully, but the interaction was handled unprofessionally by Bianca. While I value the instructors and studio, the front desk experience seriously detracts from an otherwise positive environment. I plan to take this to the studio owner as I find Bianca's discriminatory behavior troubling.

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Club Pilates Bothell

Orangetheory Fitness - Enjoy the warm south - #otfbothell will miss you

Orangetheory Fitness

4.0(80 reviews)
0.2 mi

I am even more excited about joining OT Bothell than I used to be. Even though I went through a set…read moreof setbacks, they have never complained or made rescheduling difficult. I occasionally show up at Bellevue club. I was a college and professional tennis athlete a long time ago. Still, because of the great attitudes of the people working here I am now going with my mom and my sister next Monday. Even if this class sucks (which I know it doesn't), I would still be positive about OTB because of the amazing employees I have only interacted with at arm's distance.

I joined Orange Theory Fitness in January, and it has been great workout wise. Most (not all)…read morecoaches and front desk staff are super nice and helpful. Few policies the studio has are very hard to maintain like cancelling classes 8 hours in advance - otherwise $15 penalty, no show penalty of $15 due to sickness etc. I was sick couple days and front desk said they will look into it, but I was still charged. I was pretty much charged extra on top of monthly fee (~$220 for unlimited) every month because of plan changes or sickness etc. I let go all these inconveniences because I liked the studio vibe and workout was effective for me. What pushed me over the edge is an incidence where the coach was extremely rude and disrespectful because I was 5 mins late. I entered the room; coach Jenifer rolled her eyes at me (is this a high-school drama!!) and then was extremely rude to me saying I need to leave the room. She didn't need to be so disrespectful! She could convey the same message nicely and respectfully. I am paying $220/month and including penalties every month easily it goes beyond $235 - she is not doing a charity! I am old enough not to tolerate this kind of behavior - I am not a kid; she is not my mom or teacher! I would rather spend my money where I get good workout AND am respectfully treated. I don't know if she would have treated the same way if I weren't a people of color. I was very disappointed in the fact that I didn't get to do my workout as well because I was late by 6 mins. I understand that the studio has rules about warm up and that is very much appreciated. - However, I could still have done 5 mins warm-up by myself on the floor (or on treadmill or rowing machine) after I reached and start my workout after that. But I wasn't allowed. I could still have done 49 mins of workout instead of 55 mins. This is nothing against the coaches/front desk, but very stringent studio/corporate policy. - Nobody wants to be late and lose money/time for no reason. I drove 20+20 40 mins for nothing and also paid for the class. This is just way too big of a time wastage and penalty. This is my first time ever in 6 months coming in late. - I am specially disappointed because making time with 2 little kids, bed-ridden mother-in-law and full-time job is already very hard as is. And on top, because of 5 mins delay you make us go back home. Not everyone is fortunate enough to live a smooth life where planning ahead for the week just works. So, I felt this gym definitely is not for me with so many strict rules and regulations, specially where I am not treated with respect. I value my dignity. I do want to add that the studio manager was very thoughtful about listening to my points which is very much appreciated.

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Fusion Hot Yoga

Fusion Hot Yoga

4.3(86 reviews)
0.2 mi

This is my 3rd review TRYING to get someone's attention!!!! Stop charging my card. I've called my…read morebank and they cannot get the payments to stop. The studio clearly doesn't answer their phones or check their voicemails. This is horrible customer service and I'm pissed that I'm having to pay $89 per month for a studio that I haven't been to since 12/2023. Do not sign up for automatic payments. I made a 1 YEAR commitment and they didn't hold up their end of the deal. I don't know if the management is taking advantage of people or are just not paying attention. I regret signing up and I will continue to leave bad reviews until the company makes things right.

The teachers of the studio are amazing, so please understand this is not about them…read more All of the classes are super fast advanced, which is fine. Nobody forces you to try and keep up. However, their customer service is the worst I have ever experienced! I found another yoga studio last year that was more my style, but had a year commitment to them so I continued to pay until January, when I had told them I wanted to cancel. It is now March, they are still charging my account. I have called, I have left several messages, I have sent several emails. I have never had someone get back to me. I am angry, as I cannot afford to pay for two yoga studios at the same time, nor should I have to. I am going to report them to my bank as fraudulent.

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Planet Fitness

Planet Fitness

3.2(162 reviews)
3.9 mi

This gym is great. The club members actually clean it. It seemed very sanitized. The basic…read moremembership is 10$ a month plus tax and the black card membership is 22.99$ a month. I think Planet Fitness can't be beat. Last time I checked the hours here they were open til 10 during the week and 7 pm During the weekend. Nathan and Avery @ the front desk were awesome. Great customer service especially from Nathan. He went above and beyond. Black card members get 50% off drinks, access to total body enhancement , tanning and training. Also 20% off at Reebok.com they have every machine you can think of. Only thing they don't have is pool, hot tub and sauna which isn't a big deal. I like the atmosphere. It also doesn't smell dirty the air is clean. There are mini lockers up front with pre set combos that you can set. My only Issue with this gym is that they do not verify who has been vaccinated or not. This leaves a lot of room for dishonesty. I get that people don't want to wear masks but we all need to do our part. Saw a lot of members actually wiping the machines down

1. The parking lot outside is always crowded. 2. The locker…read morerooms are small and cramped. 3. Too many people sit on the exercise machines looking at their smart phones, instead of working out. 4. Half of the members do not clean the most vulnerable germ-spreading place on the machines: The handles! Many germs are spread by the hands!

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StretchLab - fitness - Updated May 2026

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