Friendly staff, great location but poor upkeep and broken down equipment. Since converting to Bay Club as the new owner, attention to detail has vanished. read more

I love the gym but I cant stand that they dont allow tripod here. The equipments are new and everything is clean.

Constant monthly billing problems, untrained staff with zero customer service, and indifference from management. Now, canceling my membership will cost me money for their incompetence. Hey, 425! You suck! read more

Clean, well ventilated, great equipment and friendly staff. We have worked out at this gym for over a decade. We have been members of many gyms, this one is our favorite. read more

I used to work in the fitness industry and have had memberships to over 15 gyms in the area, and this one is by far the best. The cleanliness is unmatched--no dust or debris on the floors--and any equipment that goes down is quickly repaired. I've even seen the manager, Anthony, out in the parking lot pulling weeds! He's always busy cleaning, organizing weights, rearranging equipment, and making sure everything is in top shape. He truly goes above and beyond. They also listen to their members, recently adding some of the best equipment available. As a serious weightlifter, this gym has everything I could possibly need. And my gf being a less serious lifter enjoys it as well. The staff, including the front desk team, are always friendly and helpful, creating a welcoming atmosphere. Anyone leaving a bad review for this gym clearly hasn't been to many others read more

Hmmm I read all the negative reviews but still joined. So far the place is awesome, staff is super friendly and the place is very clean. I had two membership but decided to cancel my sons one since he never goes. I called and the staff was able to take care of it with no push back at all. This is the best gym in Bothell. read more

Great gym -- I utilized it throughout my junior and senior year in high school. Reasonable pricing and well equipped! Customer service was amazing in handling my cancellation when headed to college out of state! Ps. The sunrise is very pretty :) read more

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This gym is super ghetto and has pathetic customer service. I refrained from leaving a review for months because I plan on continuing to use this gym simply because there are no better options, but don't really care anymore. The amenities are equal to jail, showers have no shampoo or anything, just hand soap in a metal dispenser like a public park bathroom. The showers also reek of mildew, probably because they have fabric shower curtains that look like they have never been washed in years. The towels are tiny (I'm very petite and they don't cover me) and are extremely hard and dry. I may have high standards from previously being a member at Equinox in Southern California for 3 years, but I think anyone can agree the amenities here are really ghetto. The customer service is horrific. Male staff enter the female locker rooms with no warning to clean and will be in there for an hour or two going in and out with no warning, which I have never heard of and I've had many gym memberships. I changed my membership from a multi location to single location (which they made difficult) and I was double charged for both memberships $100 and $50 in the same day when they said that wouldn't happen. Then said they can't refund it so I went to my bank to have it refunded. I've also been having trouble signing in through the app and they are never competent enough to figure out the issue so I've had to have someone manually sign me in every time for multiple months now, after explaining the situation again each and every time, which is becoming annoying and inconvenient. One time, in the sauna a wooden slab fell off the wall w/o being touched and rusty nails were left exposed for an extended time (pictured). There are more logistical problems/incongruences that don't add up I've had to deal with but I'll leave it at that. Overall they are very incompetent and dishonest. read more

425 Fitness Bothell - Exposed nails in sauna - Gyms Near Me - Bothell, Washington

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Experienced verbal abuse and physical violence : another gym member physically threw my phone and water bottle when I accidentally placed it over a bench that they were supposedly using. Instead of settling the matter in a civilized manner, the gym member resorted to verbally abusing me with several swear words after I picked up my chipped phone off the ground and also apologized for having accidentally used their bench while they were gone. Upon reporting this to the front desk at the gym, I didn't get any support from the staff. They neither apologized for the aggression, compensated me in any way for my phone and didn't even acknowledge the disrespectful behavior which left me publicly humiliated in the gym which has now caused me mental trauma. Racism is everywhere and can especially be found in this gym which doesn't support its members. For a minority women of color, this gym really sucks. read more

Some very nice people who work the front desk, everyone else could be desired. Manager and staff are not very friendly, they don't make you feel super welcome. Rules apply to some but not all, apparently you no longer can have a bag on the floor. Fine. Hold all your members to the same rule. Don't trust to leave anything unattended. Also a group of middle aged men like to harass women. Watch out for the steroids and receding hairlines. read more

One star for having bathrooms and water fountains... oh and gray nasty towels. Clueless front desk, do not acknowledge you most of the time. Crazy high turnover. This is most DEFINITELY the place to be if you'd like to smell 90% of the members body oder. Also, you might just be one of the members that doesn't have to follow the rules if you're lucky; you can leave all of your personal belongings in the middle of the floor!!! Even though there's signs saying "no bags." But, whatever. You have to be in the popular club. read more

This place sucks. They do everything in their power to make it hard for you to cancel your membership. Then they say they need 30 days notice to cancel it? Complete rip-off. Go anywhere else. Also, in their app, I never authorized my card to be charged more than once. It keeps getting charged despite that. This place is probably raking in thousands illegally. Hope the DA takes this business out. read more

I love this gym. It is one my two gym memberships. The other being LA Fitness, that alone should say enough. I choose to drive from Kent to work out here. The gym is ALWAYS cleaned and well staffed. There is often always someone going around organizing the weights and cable machines. The equipment is very nice and there is a large selection. It's a completely different vibe from my other gym. I can't say enough other than please expand and open down in Kent!!!' read more

I haven't been to a real gym in 3 years. I'm so glad I chose 425! I just had heart surgery, so when I was finally cleared to workout I wanted a gym that had up to date equipment and safe practices regarding Covid19. 425 exceeds that expectation! Their facility has everything you could want, and more! I've never had to wait for anything while lifting or doing cardio. If you see someone not following their Covid protocol and let management know, they're swift to take action to make sure we're all safe and that they can stay open. I have loved every single workout here! Highly recommend this gym! read more

Decent budget gym , definitely there is room for improvement, had decent time over 2 years , will revisit someday !!

I have been a member at this gym since 2002! I love their consistency in keeping the gym clean and all equipment updated and maintained. I have had a great experience with all aspects of my membership: personal training, classes and friendly staff. I highly recommend this gym for all your fitness needs. read more

Customer for 11 years. They increased my monthly dues by 150% four months back with ZERO warning. No notification. Small print in the contract says they don't have to inform clients of changes to dues under $50/month. The soonest I'm allowed to cancel is supposed to be 30 days, but it ends up being two months, due to the billing cycle falling within that time period. The sauna is small and breaks down often. No pool. read more

Just moved to the area and after some trial and error with several gyms, I found 425! Great place to work out: very clean, equipment is well maintained, and the staff is very welcoming and friendly! I recently signed up for personal training with Tyrone who is very knowledgeable and helpful! I look forward to coming in to work out everyday! read more

I have been a member at 425 for the past year and for the majority of the time I have had few complaints - maintained equipment, friendly staff, and (mostly) considerate gym goers. However I have been extremely put off by some of the new faces here - 10+ high schoolers and their coach and/or dad who literally mob the gym during peak weeknight hours to conduct their team workouts. I'm not exaggerating when I say that these kids take up the entirety of the gym... they want to cheat press? Okay, every chest press rack is now taken and will be for the next 30 min. You want to do squat jumps? Too bad. The football team decided to commandeer every bench in existence to make their own circuit. I have seen the staff interact with the dad/coach so clearly it seems like the gym is unbothered by their incredible lack of self-awareness. Currently will be in the market for a new gym that doesn't house the entire football squad if the situation persists read more

On vacation in Seattle and needed a place to work out. Elijah was very hospital as were the other staff members. Great facility, plenty of equipment, including speciality bars like trap bar, safety squat bar, deadlift bar, etc read more

I'm so glad I joined this gym. It has a couple of amenities that set it apart from the typical franchise gym ... most notably childcare! For $20/mo in addition to your membership you can leave your kids while you work out. The kids play video games, color, watch movies, run around, and generally have a great time. They also have a parents' night out once a month -- 4 hours where you can drop off the kids and enjoy adulting. Priceless! The gym itself is large with plenty of the typical stair climbers, treadmills, stationary & recumbent bikes. There are free weights, a punching bag, and enough equipment so you rarely have to wait for any machine. It's clean and bright with TVs to watch or music to listen to. There are live and virtual workout classes. They have multiple personal trainers. There's even a dry sauna in the changing area. Oh, and did I mention the hydro massage chairs?! OH MY GOSH! What a way to end your workout but to sit in one of those chairs for 10 minutes and get a relaxing massage. The gym is clean and the staff is friendly, knowledgeable, and helpful. Towels are plentiful and included in your membership. I find the price more than fair for the value received. If I had one suggestion, it would be to improve the parking. The gym is always packed when I work out, and the parking lot is inadequate for the number of cars, especially considering a fair number of the cars are full-size and it can be hard to maneuver into and out of spaces. read more

This gym is a gym. They have machines, weights and cardio equipment. It's the average "Joe's gym" for 30 bucks a month. Price is fair. Staff is fine I assume. I haven't interacted with them at all since signing up so I have no idea. What they do lack is mandating masks to their patrons. They have signage on the door saying masks are required but once you work out it's not. Almost 50 percent of the people in there are maskless. It's a covid hotspot. It doesn't have any extra measures, just your basic sweat towel and paper towel with spray when you are done. It's fine for people who don't have kids under 12 and are vaccinated but a covid hotspot waiting to happen. Once I realized no one wears a mask and they don't care I asked to cancel and refund my personal training package I just bought. They would not refund it. So customer service is lacking too. Wasn't disclosed that it's non refundable and felt like a shady attempt to rip me off . If a patron doesn't feel safe in your facility for the safety of her kids because you won't make simple announcements to remind people masks should be worn at all times -even though your door says so, then why force them to either loose money or be forced to use it in your unsafe gym? Either way, I took the loss. It's $250 dollars I donated to an establishment that has 3 locations and is thriving. As a local it feels pretty shitty that they felt that 250 was more important than creating a positive experience for future business endeavors with them. So don't sign up for a personal training package if you plan on signing up for their gym. read more

Like many others with 1 star reviews have shared, we tried calling numerous times at the beginning of Covid to cancel and finally one day we got ahold of someone and was told it was canceled. It didn't get canceled, so again the process started over and the gal said she was handling it. Fast forward a year, the membership still was not cancelled and after requesting a refund they sent back two months. I am disgusted and really shocked that this is how they run business. I would recommend putting your membership on a CC as you have more protection and they are now handling getting our money back. read more

I finally told management that this is the best gym I've been to. Plenty of equipment, updated constantly, clean, and on top of it when something breaks down. Super kind, friendly staff who don't stand around and chat but are constantly working! Bathrooms are newly remodeled and clean all the time. Lots of friendly people who work out but if you prefer to stay to yourself, that's okay too. Also the trainers are excellent and know how to work with people who have limitations. read more

Matt, 425 manager, responded promptly and worked out my logistic issue in regards to my future resident and my kid attending college on the other side of the mountains. Matt resolved my issue and understood completely what my complaint was about. Even though it was resolved, 425 should establish another plan for college students who only come home during summer/winter/spring break. Thier account should freeze and they should be charged while attending school far away. ABC, who handles, 425's payments should only require a letter from the college. Not class schedule nor proof of payment to the school. To intrusive! Hopefully they fix this problem because it really is the best gym in Snohomish county when it comes to Staff, equipment, and being clean. They just have to fix this logistics issue and they will be perfect! read more

My spouse (a disabled veteran) and I been going here 6 days a week for YEARS. Yesterday he was arbitrarily kicked out because someone 'complained'. They wouldn't tell us why. Did he breathe too heavily? He doesn't 'lunk' weights. We suspect some noob with new years resolutions was offended that he breaths too loudly (exercise induced asthma) while running every lunch hour on the treadmill. That being said, there is ALWAYS a line/wait to use the machines. The showers are barely luke-warm and, like most gyms, there is a huge crowd from January-February, but they give up after 6-8 weeks usually. Perhaps they enjoy simply pocketing the membership fees from those who never come, while kicking out those who come often. In the past few years we've been going there together I've never once seen him do anything that would justify a complaint. Yet he never once complained about many of the others who sat on machines for 40 min texting on their phones while he waited. Never once complained about those who talk loudly on their phones while they work out. But some Karen complains and a long time dedicated member gets kicked out without even the courtesy of being given a reason. read more

had a membership thru my insurance in which they decided not to continue without letting me know and acted as if I was the one that cancelled. I got people to sign up there as well kinda back stabbers ‍ read more

Not a safe place to workout. They have a sign that says masks are required, but I was just in on September 10th and even the GM, Matt, had his mask off. Probably 80% of the gym was maskless. When I asked days ago, Matt said they would not enforce the governors mandate, which is a violation of the law. I go to the gym to get rid of stress not get stressed. read more

Over the years, I have been to 4+ gyms in the Bothell/Mill Creek area and tried a myriad of group fitness classes and was left disappointed. Either they were too small, too crowded, had school kids working out or not clean. I was skeptical when I first joined the 425 Fitness Bothell as large gyms from outside has fooled me in the past. The 425 Fitness Bothell is a great neighborhood gym. This gym is large enough to have all the equipment you need (4 leg work out stations, wohooo!!!) as well as a plethora of group fitness offerings (zumba and others). At the same time, 425 Fitness Bothell is small enough to have a true neighborhood feel - it's a place where everybody knows everyone. The staff is friendly and I love the manager Matt, he's always patient, takes time to hear you out and has possible solution for all of your issues. The facility is attractive, unique, and clean! And best of all --- it's extremely affordable. You will not be disappointed. read more

425 Fitness in Bothell is a wonderful and friendly place to work out. Clean and well-maintained. Personal trainers are excellent! Plenty of staff to help with figuring out how to use equipment. Easy going atmosphere. I don't feel self-conscious here. Kathia is the best! read more

The gym itself is great. Probably one of the best gyms in the north end. The accounting on the other hand is another story. I cancelled my membership when Gold's Gym was bought out by 425 Fitness. Here we are a year later and I'm still being charged. Woke up this morning to a $148.83 charge on my account. I haven't stepped foot in this gym in over a year! read more

Had my membership but didn't go in much due to my work schedule which is my own fault. However, I wasn't super impressed at the facility, i had a first responder discount which was great and I was told I didn't have any cancelation fees or hidden fees. I sadly had to move and went into cancel my membership and was told I had to pay a $30 fee just to finish off the month. Which makes zero sense, that's a cancelation fee. When I asked if I could have them cancel my membership they told me no, I have to do it myself through the portal. They keep the place clean which is nice but the staff aren't super helpful as any time I'd ask a question it was answered with "sorry I'm not sure, let me ask my manager" or "my manager isn't here so here's his card" Both times were asking "when is it busy?" Or "do you guys allow my spouse to share my account for classes" read more

Cancelled membership at the one year mark and now have a 200 dollar bill. Gym has been closed since March, it is unacceptable to collect money for no service and then go after people when they cancel. read more

Revoking membership to a long-time member with no specific reason is not a good business practice. Especially when said member is a disabled vet and the reason his membership was revoked was a minor infraction that they normally would have just spoken to a member about. Based on his previous recommendations, this site was going to be my workout location. Now I will take my business elsewhere and let everyone I speak with aware that this business should not be on the list of options. read more

Best gym hands down. Always updated the equipment. Privately owned by an awesome family. Been coming here for years. Seriously a great vibe

First month in 425, lots of equipments + the water massage chair is an absolute plus to the membership! Even invited my friend to this GYM and he loves it too. read more

I've been comeing here for around 1 year now and I've bounced around diffrent gyms in the everett bothell area and I allways come back to this gym. This gym is one of the best they're allways invotaing and seeing where they can improve the gym. I dont see myself leaveing anytime soon. read more

The gym itself is good. Quite a few equipments, clean environment, clean showers, etc. However, beware of the contract and the cancellation process. 1. You can't cancel your membership at the location (even though you sign up there) 2. You have to call a shoddy company called abc financial whose sole goal is to make this process as painful as possible. 3. Once you call them, they ask you to send them an email stating your intent to cancel. 4. There is a cancellation fee of 58 dollars because you are exercising a "buyout option". You have been warned. read more

Gym is excellent, very clean, great machines. Only issue is the gym is always too cold, even with a hoodie on it is cold. Please turn up the heat or turn down the a/c so I can actually sweat during my workouts. read more

Ive been going to golds for 6 years. I loved the old staff. The new staff here seem super snobby and dont even acknowledge you when you walk in. I honestly think it's super rude to not greet your members especially since I've been a member for awhile. I love the gym itself, and I'm very comfortable there but wish the new staff had better manners. read more