Feels like they suckered me. Street style is definitely a good name for these guys, since it seems like they have a shady street style approach to how they do business.
On 1/07/22 I went in to buy a replacement air filter for my work suv. They had to order it and I had to pay in advance; with a NO RETURN POLICY.
I was told it would arrive in a few days and would receive a call to pick it up in store. THAT WAS THE AGREEMENT. A little over a week later 1/17/22, I follow up because I needed it. I was told it would be in that Wednesday and I could pick it up Thursday.Another week later, no part. I follow up again 1/25/22, this time someone else picks up the phone and has no idea about my part, says he'll call me back because PAUL handles that. 6 hours later, I CALL BACK. Tells me part isn't here, doesn't even see if the order was placed and will follow up and call me back. Still no call back. At this point its been over a month. 01/31/22 Paul said he's " not going to keep guessing," about when the part will actually arrive and issue me a refund. ITS BEEN 2 WEEKS since my refund was supposedly issued.Paul said he issued it on Friday 02/04/22 and could prove it to me; but wont?When I called again to find out where my money is, he says THAT NOW MY PART HAS COME IN AND WAS DELIVERED TO MY HOUSE. The schmuck didn't even give me a courtesy call to give me a heads up that he lied about my refund to buy EVEN MORE time and instead had the part "finally delivered." I still don't have my part. Instead im repeatedly being told that the part is at my house. I tell him to feel free to check under my hood and my house for the part that supposedly there.Paul looses is shit at this point, as I should be loosing my shit with these schmucks, and wont issue a refund for a part I didn't receive because according to him...."its at my house?" Paul, you said I would get my part in a few days.Then week after week you said its still coming in a few days.Then you said you didn't actually know and you'll give me a refund. Then you said its at my house now and when I tell you I dont have it; you call ME the liar and start crying(in a stoopid SpongeBob voice) that "its been delivered, i have a tracking number that FedEx gave me." I can't get my money back because of their NO RETURN POLICY and PAUL refuses to issue one or pick up the phone when I call for an update, because "hes still working with fedex." When I call from a different number he picks up, then hangs up when I ask for my F***** refund. I guess he can't handle business or confrontation.when I went in today 02/16/22 to ask for my refund, or file a claim to. Actually get my part. I was harassed by paul. When I helped myself to complimentary 7oz soda and apple juice for my son,Paul tells me to "HELP YOURSELF, I'LL BILL YOU FOR THAT TOO." and follows me to my car like a dog in heat mumbling profanity. When i stepped up to him and asked him to not piss me off as ive been patient, he started to coward back to the shop yelling and telling me to, "BRING IT ON! COME ON, BRING IT AND IM CHARGING YOU FOR THE DRINKS TOO BITCH." Seriously? Not wanting to be charged for a complimentary drink too, i left it for Paul to take care of.i couldn't even get a complimentary drink for my $81 dollars. Take my money but no drinks, no part.My mistake for giving them my business instead of going to; AUTOZONE, O'REILLY, ADVANCE AUTO PARTS or another local similar business; 4WHEELPARTS. If I didn't need it like yesterday, I wouldn't be disappointed. If they had "remembered" to call me back and keep me updated, I wouldn't be frustrated and if paul issued me my refund I would have dropped it. Instead, he chose to provoke me.My wife was right, I gotta remember to read the fine print with small businesses instead of trusting everybody. We had plans on going back there again in late February to make some upgrades to our work suv before the season starts with suspension/exhaust/wheels and tires because we haul a trailer around and install remote start/smart phone tracking.That is not the case anymore. However I wouldn't mind giving StreetStyle a better review despite Paul's piss poor performance, dropping the ball and fumbling it ever since, just give me a reason to do it and make it right.Not that this kenny powers wanna be would even care to resolve this. Just to be clear. This is definitely a review based on Paul's service, I cant speak for my dealings with anyone else at street style as I dealt with Paul the entire time. Ive already submitted a claim with the BBB. Just waiting for a response. read more