The owners & master mechanics David and Steve are very knowledgeable and professional. My first…read moretime at their shop 3 years ago was for inspection sticker. Very thorough and quick and got it done for the last three years there. All my maintenance will be done by them plus winterize it for the season before going in hibernation. I would recommend them as an is a independent motorcycle repair facility that specializes in Japanese and European brands ONLY!!! Thank you guys for all your hard and honest work. Niko Garoufalis

I was in need of a cycle (Vino) repair and while driving to work, I saw their sign posted outside…read morethe building. I gave them a call and immediately set up an appointment to check and fix my Yamaha Vino. The problem was that my bike had a flat and I could not drive to Phoenix. No problem! They showed up with a flatbed and picked it up for me. THANK YOU! They checked the scooter and called me with what they felt needed to happen for the repairs and other suggestions for better performance. They were so professional and did an awesome job.

So you would think a dealer called "Big Moose" would have t-shirts with Moose's on them but they…read morewere sold out! They said that because it was so late in the season (Aug/Sep) that they didn't order more until next year but apparently everyone riding through Maine gets one of their shirts. I was disappointed since I had planned on getting my kids Moose shirts from Maine. Their poker chips made up for it, a Moose on one side and a lobster on the other, perfect! Each chip is $4 which is higher than average and about $4.22 with tax. The dealership is very nice and clean but also very small. It's been modernized so it has all of the new HD dealer standard look to it, no character except for the big moose on the wall wearing a hat. I had the parts department look up a part for me that they didn't have and were able to locate it at another dealership since we were on a trip so we could get it on our way....we would not be coming back this way. Parts staff as well as motor clothes staff were super helpful. They have a small HOG lounge area at the front of the store. Sales staff were friendly and not pushy. It's a bit off the beaten path to get here but worth the stop if you need a break. Bad cell reception inside but they have the public wifi password posted throughout the store.

So my 22 year old son bought himself his first big adult purchase. About 80% on his own. He found…read morethe used Harley he was looking for on the website and worked with Jeff to arrange a meeting. Big Moose is 2 hours from Hermon, but they had the bike he wanted to look at. He just got his endorsement from Central Maine Harley and we so wished we could have made a purchase there to put his class towards a purchase, but alas it was not meant to be. Big Moose had the bike. Mark was his salesman on site and was great. They knew his endorsement was so fresh the ink had not dried on the paperwork. They had him drive a few laps around the lot and then took him out on the ride. They even put him on another bike. Mark rode with him down the road and to a big lot where he could really work the bike. Aidan stepped in to be the finisher and was fair and took a bit of back and forth but we settled on an offer. Their selection of used bikes is solid.

Last March I went in for a Maine State Inspection and was told I needed my steering rack replaced…read moreand a rear enforcement bumper. He was quoting $2,500+ for the steering rack and $553+ for the bumper reinforcement. I took my car to three other reputable shops in the Portland area. I was quoted $337 for the bumper reinforcement with OEM part, and the repair man even told my father and I that we could replace it ourselves because my father was able to remove the bumper cover himself. The other shops I went to told me I only needed my inner tie rod replaced including a wheel alignment. I got this repair done for $220 dollars and my car drives great. It is a 2013 Honda CRV with 70,000 miles that has never had issues on the road. The one difference between going to Carter's and going to the other repair shops is that I went ALONE (without my father) to Carter's a as young woman. I remember when I dropped my keys off at Carter's and the man at the desk called me "sweety." Unprofessional and patronizing. Carters is deceitful, greedy, and untrustworthy. Do not come here unless you want to get taken advantage of.

I'd avoid like the plague. Been here plenty of times over the years. They overcharge for EVERYTHING…read moreand always "find" issues I never had before going there. Better off going to the dealer!!

Paulin's is the only place I take my car to in southern Maine!…read more They're so honest! I really don't know much about cars, so in the past, people have tried to take advantage of that. Due to that matter, I kept going to my regular garage in my hometown...which is 5 hours north. Now when I need something fixed or an inspection, I only go to Paulin's. Their pricing is more than fair, and they won't fix something unless they truly need to. I have had multiple instances where I have gone in for tiny, itty, bitty problems, and they have taken care of me at no or little charge. Any garage could have taken advantage of that and could have charged me for something I didn't need, but not Paulin's. Because of their great service and integrity Paulin's gets 5 stars in my book.

Excellent and quality service, friendly staff, all for a good price. I went there to get new tires…read moreinstalled, and they worked around my somewhat tricky schedule to get it done. My brother's a mechanic in the area, he trusts Paulin's and I do too. Highly recommend!

I've been to this shop for auto body work and they do a great job. I had some body work required…read moreand noticed they do auto repair too. This is a GREAT shop! They provide accurate estimates and stand behind their words.

Acme Auto Shop is amazing! Customer service is excellent right from the start when I had an…read moreestimate to the end when they repaired my car in two days. Pleasant people to work with highly recommend. There were other places I could've gone, but I knew that I could get in and out without getting a long wait.

Excellent value for oil and filter change, and the staff were helpful, welcoming and friendly…read more Really delighted to find a family-owned quality auto shop in my new neighborhood.

A most egregious sequence of events…read more Agreed upon full day drop off for battery replacement; car did not start up right upon pick up, had faith, and it was dead upon morning. Had to Uber kids to school, call roadside assistance for jump. Was not told until back in person that the reason was THEY NEVER REPLACED THE BATTERY BECAUSE THEY DIDNT SEE IT ON THE PAPERWORK. This was the sole issue that had been discussed for 2 days prior. I'm still pleasant at this point; walk home. Receive call ACCUSING me of not giving them my keys; they strongly believe this because "I gave them the car running". I'm like duh, the battery's dead, that was a convenience TO YOU. At this point, I say "you already didn't render services upon payment in full and now you're telling me you lost my keys, why would I believe you?" I hung up, I'm on my way. On the way on my child's scooter, I get a VM, of course they found the keys. Pete(?) meets me outside, hands me keys, tries to show me "what happened". As I'm already getting in my car, he says "I don't appreciate you hollering at my guy". Well, I don't like the false security of being sent off for paid services not rendered and then getting accused of lying and the possible stress of lost keys on top! Wow! I never even asked for a refund. UNACCEPTABLE.

Today was my first experience with Merlin Motors. They were…read morefast, they were friendly, they came in slightly under estimate. I think I have found the new family shop. Six cars and drivers in my household. I am so happy to have found them. Have already lined it up for my other daughter to bring her car in to be diagnosed. I couldn't be happier with the experience.

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My exhaust pipe on my Subaru Crosstrek XV corroded and broke off on a Thursday evening, and I was…read moredriving while dragging. I called Paul early on Friday and he told me to bring it in for a look. Within an hour, he called to share a diagnosis and tell me he could fix it. It was fixed within the next couple hours and I was able to move ahead with my weekend plans. Amazing. I will be returning with all my mechanical needs in the future.

When I went looking for a reasonable, affordable and reliable mechanic for my 2010 BMW X5, I called…read moreup Paul's shop. He was nice, straight forward and clear. I've spent some good money with him, and he's kept me on the road and my family safe. NEI is my first stop, and if they can't do the work, I have one other option before dragging my feet to the dealership! NEI IS Number 1!