So you would think a dealer called "Big Moose" would have t-shirts with Moose's on them but they…read morewere sold out! They said that because it was so late in the season (Aug/Sep) that they didn't order more until next year but apparently everyone riding through Maine gets one of their shirts. I was disappointed since I had planned on getting my kids Moose shirts from Maine. Their poker chips made up for it, a Moose on one side and a lobster on the other, perfect! Each chip is $4 which is higher than average and about $4.22 with tax. The dealership is very nice and clean but also very small. It's been modernized so it has all of the new HD dealer standard look to it, no character except for the big moose on the wall wearing a hat. I had the parts department look up a part for me that they didn't have and were able to locate it at another dealership since we were on a trip so we could get it on our way....we would not be coming back this way. Parts staff as well as motor clothes staff were super helpful. They have a small HOG lounge area at the front of the store. Sales staff were friendly and not pushy. It's a bit off the beaten path to get here but worth the stop if you need a break. Bad cell reception inside but they have the public wifi password posted throughout the store.

So my 22 year old son bought himself his first big adult purchase. About 80% on his own. He found…read morethe used Harley he was looking for on the website and worked with Jeff to arrange a meeting. Big Moose is 2 hours from Hermon, but they had the bike he wanted to look at. He just got his endorsement from Central Maine Harley and we so wished we could have made a purchase there to put his class towards a purchase, but alas it was not meant to be. Big Moose had the bike. Mark was his salesman on site and was great. They knew his endorsement was so fresh the ink had not dried on the paperwork. They had him drive a few laps around the lot and then took him out on the ride. They even put him on another bike. Mark rode with him down the road and to a big lot where he could really work the bike. Aidan stepped in to be the finisher and was fair and took a bit of back and forth but we settled on an offer. Their selection of used bikes is solid.

I never expected the way they go above and beyond for their customers. They are the most friendly…read morepeople I have ever interacted with when doing any type of purchasing. I bought a wheeler that broke after one ride. No fault of theirs but they took it worked on it and when they found it couldn't be fixed they bought it back full price and gave me a new one plus paying my loan fees to redo my loan. I never expected this type of customer service. I never asked for anything they did it all on their own. I will never go any where else to purchase a power sports toy they will have a life long customer with myself and my boyfriend. You guys are the best!!!!

From the owner: Serving the recreation enthusiast with 4 seasons of fun, both on and off road with ATVs, utility…read morevehicles, snowmobiles and motorcycles and dirt bikes. We offer full service after the sale and pride ourselves on giving the best service possible. Such as motorcycle repairs, ATV repairs, Polaris ATV parts and much more!

Roger is the face of RVI, extremely informative and there for the customers. Sometimes the service…read moreis a little slow but the service rates and the quality of work is both incredible and unbeatable! They are in the business of satisfying customers and that's something that is increasingly hard to find. I will always use RVI for my services and gear.

From the owner: Motorcycle, ATV/UTV and Snowmobile service and repair. We also sell Bibs, helmets, boots and other…read morevarious gear and parts.

Awesome, large HD store. Great selection of bikes. Extremely friendly, helpful staff. And they - by…read morefar- have the largest Women's apparel section of all the HD stores I've visited (over 50). Tons of T-shirts and outerwear on sale. They also have a lot of accessories and items for the home.

From the owner: L-A Harley specializes in helping you get the most out of life. Not only do we have the largest in…read morestore inventory in the State, certified full-service department, an amazing parts and accessories department and all the new Harley Davidson MotorClothes, we also throw the best parties in Maine. Ask anyone in the State... there is nothing like an L-A Harley event. We invite you to join us on Facebook and/or Twitter (laharley1) to be updated on our local events and be able to enter all of our weekly giveaways. This year we are giving away a trip to Daytona and a brand new Harley. We look forward to meeting you!

I needed a new rear tire on my Yamaha Vstar 1300. I was traveling state to state and really didn't…read morehave time to burn. But a slick rear tire isn't anything to be trifled with on a motorcycle. I called them, and they said they could help me out. When I showed up, they took my bike right in. Because I was traveling, they bumped my bike to the head of the line of other work they had going on in order to get me back on the road. The customer service was great, the work was excellent and I left happy with a new tire. Thank you to the staff of Reynolds Motorsports and Honda!

Pressure you into buying things you don't want and make you feel like it's just a sale and they…read moredon't even try to get to know you Maddie the worst cocky and doesnt say great things

My first experience with this business was on the service side. I can not speak to their sales…read more This is the kind of family-owned business with good old fashioned small-town customer service. It does not feel like like a big dealership. The owner, Dale, seems knowledgeable and honest. I dropped off my 20 year old snowmobile during the busy season because it wouldn't run. He started working on it a week later. One week after that, it was done and ready to go. Reasonable labor rate. Only disappointed that they could not do pickup and delivery. I will likely have my equipment serviced here in the future.

From the owner: We are a Yamaha and Kymco Dealer and sell new ATV's, Motorcycles, Snowmobiles, Scooters, Side by…read moreSides and Generators. We service all makes and models and have a very reputable service department.

ZERO STARS!!!! This was, without question, the worst experience I've ever had with a repair shop…read more I dropped off my Jet Ski and was told it would be repaired. After two weeks, I called for an update and was told they had already removed the engine and were simply waiting on parts. They assured me that once the parts arrived, it would only take another day or two to finish the job. About a week later, I called again and was told they were still waiting on one specific part. The problem? I had personally left that exact part with them brand new in the box when I dropped off the Jet Ski. At that point, I knew I wasn't being told the truth. The day before leaving for vacation, I told them I'd be gone for a week and would pick it up when I got back. They said that wouldn't be a problem and promised it would definitely be finished by then. While I was away and after I returned, I called every single day, for 2 weeks, multiple times a day, probably close to 10 calls a day, in the morning, afternoon, and evening. Not once did anyone answer the phone. They didn't return a single text message and voicemail was not available. It became obvious they were avoiding me. I EVEN called the business across the street to ask if Mikey's was still open because I couldn't get anyone to respond. They told me they had been open every day and that people were constantly going in and out of the shop. After driving an hour and a half to the shop, I found my Jet Ski sitting in the exact same spot where I had left it over a month earlier. It had never even been touched. Everything I had been told--that the engine was removed, that they were waiting on parts, and that it would be finished--was false. When I confronted them about ignoring my calls, the excuse I got was that they "sometimes can't hear the phone" or that they were "too busy." Standing right there, I called the shop's phone number myself. The phone rang throughout the entire shop and workshop. There was no way they didn't know I had been calling. They simply chose not to answer. I'm a business owner myself, and I understand that delays happen. Parts get backordered. Jobs take longer than expected. What is completely unacceptable is lying to customers, avoiding their calls, refusing to communicate, and allowing them to believe work is being done when it isn't. If they had simply been honest from the beginning, this review would be very different. Instead, I wasted over a month, drove three hours round trip, and was repeatedly misled. The lack of communication, dishonesty, and complete disregard for a customer's time made this one of the most frustrating experiences I've ever had. I cannot recommend this shop to anyone. THEY SUCK!

Obviously some people only post when they are angry and bitter. Mike is a standup guy. He is honest…read moreto a fault and always goes above and beyond.I've worked with him for over 7 years and would not go anywhere else for repairs or winter storage. I would highly recommend Mike for any of your needs

The owner Tim is a nice guy! I'm not sure who his mechanic was last summer of 2025 but he was rude…read moreand gave me and my wife attitude because I questioned him on why he hadn't started working on her motorcycle after sitting there for three days after our scheduled appointment . I gave it right back to him and he told me he would not work over bike and so we rode it out of there. He is Not a people person at all and I would not want him touching our bikes . My wife said " let's get out of here ". The next day Tim called and I told him hos mechanic needs a better attitude. I. Like Tim the owner and I hope he found a nicer motorcycle mechanic!!! To work for him !!

He helped me out of a real jam when my bike broke down when I was away from home. I would highly…read morerecommend this business.

Bought a bike from them way back in 2001 and aprillia falco long story short me and a friend were…read morecleaning our bikes washing and polishing them apparently unbeknownst to me some how the nock over sensor that lets the ignition know the bike is upright some how fell of its mount and was hanging well I called moto Milano talked to someone there explain my bike wasn't starting after all it's basically new they sent a guy down to pick it up which i Thought was awesome a few days later I get a call saying okay we figured out why it wasn't starting your upright sensor had fell of its mount and wasn't in place guy sounded like I was supposed to know this ....i just said okay I'll come up the next day and get it ....after getting there they explained it to me I go and get on my bike ride home ...the next day after riding it to a friends house he was looking at my bike while I was talking to him and said hey why is your rear rim have a huge gouge in it? Dam so does the front wow I looked and was completely flabbergasted I could believe what I was seeing after a intense discussion we both came to a realization that someone at the dealership did that because someone had to put some serious force on those rims to bend them like that right where the beed of the tire was ....after showing this to another dealer I worked with for many years they came to the same conclusion I was freakin pissed I knew who the culprits were dam fu**ing ass**les I ended up let the bike get repossessed and that sh** sorry excuse of a motorcycle dealer didn't want it well back ....they had no choice.....jerks !! I was happy to see them go out of business

Zach the New Owner is absolutely amazing, my tires were pretty bald and my friends wanted to hit…read moreLaconia Bike week, I called and explained I really needed new tires before going on that adventure he thankfully had the tire in stock, I rushed over after work and got there close to his closing time. He worked after hours making sure I had a safe ride come the weekend. Another time, I brought my bike back to life as it didn't want to start after the winter, but it was acting up and not shifting gears properly after. I took it to Zach and he found I had missed putting back a small spring. With in two weeks he had it running like it was brand new. His shop is very busy. My bike had completely shut down on me, and I wasn't to far from Moto Milano I called and hoped Zach would be able to help, as I told him I would definitely pay him for his time. He shut down his shop and came to the rescue, I was located near the Dug Out, I thankfully was able to get it running just as he showed up, I realized water was getting in my gas tank and was able to work it out. The New Owner has great customer service , cares about his business, helps his local community, and is very knowledgeable.

The owners & master mechanics David and Steve are very knowledgeable and professional. My first…read moretime at their shop 3 years ago was for inspection sticker. Very thorough and quick and got it done for the last three years there. All my maintenance will be done by them plus winterize it for the season before going in hibernation. I would recommend them as an is a independent motorcycle repair facility that specializes in Japanese and European brands ONLY!!! Thank you guys for all your hard and honest work. Niko Garoufalis

I was in need of a cycle (Vino) repair and while driving to work, I saw their sign posted outside…read morethe building. I gave them a call and immediately set up an appointment to check and fix my Yamaha Vino. The problem was that my bike had a flat and I could not drive to Phoenix. No problem! They showed up with a flatbed and picked it up for me. THANK YOU! They checked the scooter and called me with what they felt needed to happen for the repairs and other suggestions for better performance. They were so professional and did an awesome job.