Went in with the intention of buying a 2021 Polaris Sportsman, walked in 3 employees were there,…read morenot a single greeting. Walked around, looked at two employees talking to each other, attempted to engage and was completely ignored. After 5 minutes of being ignored I walked out, drove to another dealer in East Waterboro and bought a 2021 Polaris Sportsman. The lack of willingness to engage with a customer lost them a sale. Won't go back, and do not recommend.

I asked to get my engine light diagnostic read today "Nope" was the only reply. Then was told i had…read moreto drop it off for 2 weeks for this 5 min check. I mentioned that I would have to try someplace else, and he came back with "Good luck with that." Not only unhelpful, but then spiteful and sarcastic?!?! I understand a shop being busy, but why be mean to customers trying to enjoy the snow and bring you some business. Update: I did find 2 dealers nearby that would check it on Monday ( today is Sat) and one same-day, so it clearly wasn't an unreasonable request. I won't be going back.

The owner went above and beyond assisting me with my purchases. His knowledge of fine Quality…read moreantiques is quite impressive. I will be back and will recommend this store to all of my friends.

He helped me out of a real jam when my bike broke down when I was away from home. I would highly…read morerecommend this business.

The first thing that happened was I got lost on my test ride of a 2023 Hayabusa, which is a very…read morepricey bike. I went a total of 17 miles instead of 4, and poked-along while I was at it. Returning to the dealership, all was forgiven and a marathon phone session ensued between me, Street Cycles, my bank, and my insurance company. After struggling through paperwork and numbers and registrations and so-forth, everything was settled I knew I was going to buy the bike before I showed up, and maybe they sensed that, but it was really easy to do business with them, like falling off a log. I have no reservations about recommending them. The fact that there is a superb pastry shop next-door didn't hurt either.

I wish I could say something nice about this store. My cousin and I tried multiple times to get a…read morecall back from Duane, the service manager regarding the repair and storage of my BMW R1200C. He never called either of us back. Not once. We each called 4-5 times and were promised a call back. I grew up with BMW motorcycles and have ridden my whole life. Duane was incapable of doing either of us the courtesy of calling back and simply letting us know that Street Cycle was not able to store or ultimately repair my motorcycle. Very disappointing.

My first experience with this business was on the service side. I can not speak to their sales…read more This is the kind of family-owned business with good old fashioned small-town customer service. It does not feel like like a big dealership. The owner, Dale, seems knowledgeable and honest. I dropped off my 20 year old snowmobile during the busy season because it wouldn't run. He started working on it a week later. One week after that, it was done and ready to go. Reasonable labor rate. Only disappointed that they could not do pickup and delivery. I will likely have my equipment serviced here in the future.

From the owner: We are a Yamaha and Kymco Dealer and sell new ATV's, Motorcycles, Snowmobiles, Scooters, Side by…read moreSides and Generators. We service all makes and models and have a very reputable service department.

Pressure you into buying things you don't want and make you feel like it's just a sale and they…read moredon't even try to get to know you Maddie the worst cocky and doesnt say great things

I felt so good about purchasing a Suzuki-S1000GT+ that I went back to Reynolds Motorsports for a…read moresecond, smaller displacement motorcycle to ride on back roads local to home and to run errands in near by heavy tourist traffic areas. I purchased a CFMoto 300NK that was on sale. Good price, great little bike, perfect for my application, and same easy purchase from the same nice people. This time, I also had some non warranty related work done by the service department. Quick, fair price, quality work. Very straight forward business. I would not hesitate to do business with them again.

Mike is the best. Purchased a golf cart to use at the campground a couple of years ago. He stores…read moreit for each winter and brings it back spotless. I highly recommend Mikes Cycle

ZERO STARS!!!! This was, without question, the worst experience I've ever had with a repair shop…read more I dropped off my Jet Ski and was told it would be repaired. After two weeks, I called for an update and was told they had already removed the engine and were simply waiting on parts. They assured me that once the parts arrived, it would only take another day or two to finish the job. About a week later, I called again and was told they were still waiting on one specific part. The problem? I had personally left that exact part with them brand new in the box when I dropped off the Jet Ski. At that point, I knew I wasn't being told the truth. The day before leaving for vacation, I told them I'd be gone for a week and would pick it up when I got back. They said that wouldn't be a problem and promised it would definitely be finished by then. While I was away and after I returned, I called every single day, for 2 weeks, multiple times a day, probably close to 10 calls a day, in the morning, afternoon, and evening. Not once did anyone answer the phone. They didn't return a single text message and voicemail was not available. It became obvious they were avoiding me. I EVEN called the business across the street to ask if Mikey's was still open because I couldn't get anyone to respond. They told me they had been open every day and that people were constantly going in and out of the shop. After driving an hour and a half to the shop, I found my Jet Ski sitting in the exact same spot where I had left it over a month earlier. It had never even been touched. Everything I had been told--that the engine was removed, that they were waiting on parts, and that it would be finished--was false. When I confronted them about ignoring my calls, the excuse I got was that they "sometimes can't hear the phone" or that they were "too busy." Standing right there, I called the shop's phone number myself. The phone rang throughout the entire shop and workshop. There was no way they didn't know I had been calling. They simply chose not to answer. I'm a business owner myself, and I understand that delays happen. Parts get backordered. Jobs take longer than expected. What is completely unacceptable is lying to customers, avoiding their calls, refusing to communicate, and allowing them to believe work is being done when it isn't. If they had simply been honest from the beginning, this review would be very different. Instead, I wasted over a month, drove three hours round trip, and was repeatedly misled. The lack of communication, dishonesty, and complete disregard for a customer's time made this one of the most frustrating experiences I've ever had. I cannot recommend this shop to anyone. THEY SUCK!

I never expected the way they go above and beyond for their customers. They are the most friendly…read morepeople I have ever interacted with when doing any type of purchasing. I bought a wheeler that broke after one ride. No fault of theirs but they took it worked on it and when they found it couldn't be fixed they bought it back full price and gave me a new one plus paying my loan fees to redo my loan. I never expected this type of customer service. I never asked for anything they did it all on their own. I will never go any where else to purchase a power sports toy they will have a life long customer with myself and my boyfriend. You guys are the best!!!!

From the owner: Serving the recreation enthusiast with 4 seasons of fun, both on and off road with ATVs, utility…read morevehicles, snowmobiles and motorcycles and dirt bikes. We offer full service after the sale and pride ourselves on giving the best service possible. Such as motorcycle repairs, ATV repairs, Polaris ATV parts and much more!