I Needed some tires and a belt to be ready for bike week . They went out of their way to get my…read moreharley ready on time . And what work i could do they handed me parts i asked for within two days . Ravex is my source for hd parts and service i dont have tools or the ability to do from now on. I cannot thank all of you guys in the store and shop enough. GUY T.

Good dirt bikes Over all great place…read moreEmployees are nice Dirt bikes are sturdy Great helmets and gear

Excellent shop! Got a dirt bike for the wife and she struggled ended up helping us trade in to a 4…read morewheeler! I use this shop for all dirt bikes, 4 wheeler, and side by side needs. Shop owner and staff are very open and helpful with everything I had questions about!

This is a business that sells four wheelers etc. I just ask them if they could fix a sno blower…read moretire for me. The guy in the office told me ...unless I customer he could not fix it. You have to bought something from them. ( be a customer ). I don't think that's a good way of doing business. I think the whole business sucks big time. I would not but a bolt from them.

So my 22 year old son bought himself his first big adult purchase. About 80% on his own. He found…read morethe used Harley he was looking for on the website and worked with Jeff to arrange a meeting. Big Moose is 2 hours from Hermon, but they had the bike he wanted to look at. He just got his endorsement from Central Maine Harley and we so wished we could have made a purchase there to put his class towards a purchase, but alas it was not meant to be. Big Moose had the bike. Mark was his salesman on site and was great. They knew his endorsement was so fresh the ink had not dried on the paperwork. They had him drive a few laps around the lot and then took him out on the ride. They even put him on another bike. Mark rode with him down the road and to a big lot where he could really work the bike. Aidan stepped in to be the finisher and was fair and took a bit of back and forth but we settled on an offer. Their selection of used bikes is solid.

So you would think a dealer called "Big Moose" would have t-shirts with Moose's on them but they…read morewere sold out! They said that because it was so late in the season (Aug/Sep) that they didn't order more until next year but apparently everyone riding through Maine gets one of their shirts. I was disappointed since I had planned on getting my kids Moose shirts from Maine. Their poker chips made up for it, a Moose on one side and a lobster on the other, perfect! Each chip is $4 which is higher than average and about $4.22 with tax. The dealership is very nice and clean but also very small. It's been modernized so it has all of the new HD dealer standard look to it, no character except for the big moose on the wall wearing a hat. I had the parts department look up a part for me that they didn't have and were able to locate it at another dealership since we were on a trip so we could get it on our way....we would not be coming back this way. Parts staff as well as motor clothes staff were super helpful. They have a small HOG lounge area at the front of the store. Sales staff were friendly and not pushy. It's a bit off the beaten path to get here but worth the stop if you need a break. Bad cell reception inside but they have the public wifi password posted throughout the store.

Bought a scooter over the phone with Darrell he was very kind and patient explaining the different…read moremodels colors availability etc. my scooter was delayed because of import issues with the cargo ships he gave me a scooter to borrow in the meantime arrange the final delivery quite a and amazing guy runs a great business thanks Darrell for all your help

Honest, reliable, extremely reasonably priced. Darrell knows his stuff, and is always willing to…read moreexplain, educate and advise. I wouldn't feel comfortable with anyone else servicing my scooters, he is THE BEST!

I contacted him on 9/8/24 and he got right back to me with what might be wrong and what he could do…read moreto fix it. He had all but one part on hand and would order that to be in in about a week. Two weeks later and I hadn't heard back from him so I texted for an update with no response. Again the following week I texted for an update and again no response. On 10/2/24 I again texted and said that I would give him until 5 pm today 10/4/24 to get back to me or I would be giving him an unfavorable review. I even called at 4:35pm and could only leave a voicemail. And still no response. Should you contact him good luck.

I was traveling and had issues with my Honda Odyssey at the end of a very long drive. Messaged Dan…read moreand he drove to my location. Explained everything that was going on, gave me options on repairs and pricing, and finished quickly! Very polite and cleaned up the entire area before leaving. The price? FANTASTIC. As I was an out of towner and desperate to have the repair to be able to drive all the way home, I was worried that this visit (especially a mobile visit) was going to cost a small fortune. His price was completely reasonable and a pleasant surprise! I drove over 10 hours home with NO ISSUES.

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My partner and I had a flat tire when we pulled into Portland for vacation. We had a hard time…read moregetting an appointment within 4 hours at other places, so we walked to a coffee shop to camp out and saw this place across the street. They were able to fit us in within the hour and gave us recommendations on what to do until then. Turns out there was nothing visibly wrong with the tire, no holes or anything, so they couldn't do anything on the spot. They didn't charge for the inspection and filling up the tire. We very much appreciated their help and are glad to know we can wait until we get back to deal with the tire instead of worry all weekend. We definitely recommend and would come back if we have a problem (hopefully we don't). Very friendly, great service.

All of my interactions with their personnel were friendly and professional. My car was a total loss…read moreso I did not have any repairs made; the car became the property of the insurance company.

My front bumper needed total replacement which they took care of with professionalism & quality…read morerepair. Convenient extended hours too!

Took my vehicle there after another shop indicated they find the source of the leak, much less…read morefix-it. Troegner's fixed the problem for the amount estimated and it was available same day. While it was there, I mentioned a transient problem and before I picked up the vehicle from the original need, he'd already addressed that problem. I live in South Portland but if I have an involved repair issue in the future, I will take it to Joe Troegner's in Biddeford -- amazing expertise, service and value.

Had brake work done and was completely satisfied. Friendly staff. Will look forward to using them…read morein the future.