Ryan is wonderful. He truly cares about his clients and goes above and beyond. His knowledge is top…read morenotch and I could not recommend him more!

Adam is so good. Very good value for feeling protected in your return if not sure what you're doing.read more

Found this man on yelp for my daughter, who just relocated to Arizona. His good reviews are…read moreaccurate and he was able to navigate a complex tax situation and provide alot of info ending in a great tax return. Seemless and easy. Highly recommend.

Called to seek a consultation and the woman who I spoke to was incredibly short and not helpful…read more Immediately being rude and saying "we are full up" is just bad manners. I will be seeking tax services elsewhere. "True" customer or not. The level of customer service was not great and as a result turns potential clients away. First impressions are important.

We stopped in unexpectedly and no one was at the office. We called and left a message and received…read morea return call in about 10 minutes. Joaquin, who was home doing yard work, changed his clothes and met us at the office within a half hour. He prepared our taxes and asked many questions verify everything. He went over each line of the tax form explaining what everything meant. He did a great job of making us feel that we made the right choice. We highly recommend his services

We went for income taxes. Very fast and efficient ! He was clear and precise in explaining the…read moreprocess of the income tax submission and answered all of our questions. Definitely recommended.

Emily is fantastic. If you don't want to read further, just know that…read more In 2020 alone, my husband and I sold our home in CA, bought in AZ, I went from W2 to contractor and back to W2, and my husband lost his job due to COVID and went on unemployment. We had remodeled our home in CA and had a ton of write-offs, we added a solar pool system in AZ, etc. etc. Needless to say, our taxes were not the simple slam dunk. After attempting to do our own taxes as I have in the past, I found myself spinning my wheels and knowing that I must be missing vital pieces of information. Enter Emily! She came to our home, listened to our history, took our tax information from the previous year as well as the supporting documents to complete this year's taxes and viola!!!! We received refunds from the IRS, CA, and AZ! She was speedy, thoughtful, and always available when I called with questions. She informed me about so many tax breaks that I knew nothing about. Do yourself a favor and contact Emily for all of your tax needs. Thank you Emily!!

I've only been in AZ for a few years and still haven't found by go-to CPA. I needed a new one for…read morethis year since the one I used last year kept making mistakes and had poor communication. I found Emily online and saw she had some decent reviews, though few. My initial interactions with Emily were great - she responded to my email request promptly, answered all my concerns, and was great when we met in person. She promised that her team would finish the returns in time for Tax Day and that we would have time to review and approve it. When I didn't hear any updates at all, I grew concerned but I gave them the benefit of the doubt since it was their busiest season. But when I didn't hear anything back on Monday (the day BEFORE Tax Day), I followed up. Emailed and got no response so I called and was finally able to get an update that my returns would be sent electronically to review and approve. Waited all day and still didn't get anything so followed up again. After a few back and forth we finally received the returns, reviewed and approved them and asked for an email confirmation that it was submitted. The CPAs I've worked with in the past have always sent an email confirmation or screenshot of the submitted returns to the IRS. We did not get any email confirmation from Emily's team so it made it worried that it wasn't submitted on time, especially since we've been having poor communication from them. When I followed up again, they were quick to ask me for payment for their services. I paid promptly hoping I would get the email confirmation for IRS submittal but still didn't get any confirmation that the returns were sent. I literally just needed a call, text, or email saying it was submitted on time. I followed up AGAIN with another email inquiring and FINALLY they said they submitted it to the IRS but would be emailing it to us shortly for my husband and I to e-sign. We never received the files to e-sign, unsurprisingly. I finally went in person to sign it because the email never came. My husband couldn't sign in person so I asked that they still email it so that my husband could e-sign. Let's just say he still hasn't received the returns to sign. It might not have been as bad if they didn't tell us multiple times they would be sending us something shortly to review or sign. We ended up waiting multiple times for items that were never sent (because it was the day BEFORE it was due). This is a fixable issue. Communcation is key and a quick follow up goes a long way. I don't feel it's the client's responsibility to chase after the CPA who is hired to do a job. It was a bit unprofessional for me. It's not to say I won't work with them again but they really need to improve their communication.

I tried this new tax service and really happy with the service, knowledge and turn around time. I…read morewould recommend them to others.

Helped me get caught back up on my taxes, and went above and beyond to help this Vet take a…read morestressful situation and turn it into a completly positive one. Don't hesitate to work with this company for your tax/acct needs if you want a truly amazing experience! THANK YOU GRAY TREE BUS. SVC!

Everyone that works here is incredible, Kiya and her husband Tommy are on it. They are honest and…read morepass no judgement on where you are and where you need to go. They are just there to help you out and do a freaking incredible job at it. I'm honored to call them friends and now that they opened up for BookKeeping, my fiance and I are looking at adding that and truly can't wait.

If you want your taxes done correctly and professionally, come see Craig. First, I inquired with…read morethe receptionist and within minutes Craig returned my call. Had an appointment that was flexible and fit my needs, on a Saturday. I was reassured that things would be completed by a specific time and I was provided with great communication during the process. I was reluctant to receive my results with happiness and satisfaction. I was so pleased I provided the previous year's taxes for a second look because the outcome was so good. I'll definitely be back next year and I'm brining others from my household with me. Worth the investment and if you like to be treated with respect and professionalism, come see Craig.

Would not use this CPA! Specifically asked that a CPA do my return. Instead, an Enrolled Agent…read moredid it. When I found numerous errors, I talked to the CPA assigned to my case, and she didn't know who did my return! Unacceptable! Now, my assigned CPA was trying to correct my return, and still introduced more errors! We could have done the return ourselves and did a better job! Won't use them again!

Our family has been using Gilbert Tax Center for 5+ years. Axel and his team are extremely…read moreknowledgeable and detail oriented when it comes to tax preparation. The online client portal is great for both communication and retrieval of tax documents. Turn around time and pricing has always been reasonable. Give them a try - you won't be disappointed!

They filed our taxes for us and according to their filing we were supposed to be getting a return…read moreof $5,000. We just received a letter from the IRS over the weekend indicating not only are we not getting a refund, but we actually owe $400. To add insult to injury, they were closed yesterday and then closed again today so we can't talk to someone and ask how they were so far off. If they rectify this for us in some way I will update my review, but when we filed our own taxes many many years we NEVER got it wrong. Not sure how we paid these people $700 and this is the end result? Update: I tracked down their hours and it seems they're not closed, but their hours are only 9 am - 12 pm every day. I'm a teacher (teaching summer school) so I can't call them to discuss this. We uploaded the letter from the IRS into the portal over the weekend and haven't heard back.