This company has been my accountant for over 15 years and they opened my PLLC, they filed my business and personal taxes and not only do they know their tax law- they are personable and listen to what my needs are and will go the extra mile to make sure they are taken care of! I highly recommend them. read more

I have been a client of Martinez & Shanken for 12 years! Earl Shanken and his team have prepared my personal taxes and business taxes. I've used Earl's services to help with tax planning and preparation. Each person I've worked with has been 100% professional and their attention to detail is impressive. I meet with Earl on a regular basis and always come away feeling that I've learned something new, can maximize my tax savings and worked with a ethical professional. At first it seemed a bit odd to hire a CPA for my personal taxes (I'm not rich or anything special) but working with Earl at Martinez & Shanken is the best decision I've made for my financial security. I can not recommend their team enough! read more

This is the second tax season I've used Martinez & Shanken, as my tax preparers. Each year they exceed my expectations, believe it or not, they actually make going to the CPA and tax time enjoyable, they're extremely knowledgeable and when they say we'll have something completed by a certain date, they usually beat that date by a day or two. They're simply the best I've ever found, whether personal or corporate preparation. You're leaving money on the table unless you're using Martinez and Shanken! read more

Martinez & Shanken is by far the best! My wife and I have been using them for years and have zero complaints. The office staff is amazing and always nice, attentive and very inviting. Our taxes are always done on time and have no errors, making a very stressful time easy to deal with. Everyone at the office is always willing to go above and beyond.. I was in need of some tax forms when we were purchasing a house, all I had to do was call the office and they performed all of the legwork for me! I had the documents in my email shortly after! What more could you ask for? If you want your taxes done, and done right, go here! I send all of my personal and business contacts here because I know they will be treated right. read more

I highly recommend Martinez & Shanken based upon my extensive experience using their accounting services for my two businesses. Earl is great to work with and very responsive to inquiries. He typically picks up the phone or gets right back to me which is a wonderful customer service attribute. In addition, he is knowledgeable in his field and very patient with me when reviewing tax returns and our financial records. I was once in a time crunch for some important numbers and Earl adjusted his schedule at the last minute and worked well past their closing time to help me. This level of customer service rarely exists anymore! Two thumbs up and five stars for Earl Shanken and team! read more

Tim at Martinez and Shanken answered my question, and got back to me within 3 days after I initially inquired on the question to Martinez and Shanken. Although his honest answer was not exactly to my liking, I also understand that the tax laws change each year and sometimes it is difficult to keep up-to-date of them. But many kudos to Tim C.! He told me the truth! read more

People beware of this establishment they use turbo tax to complete your taxes and e-file them before having a conversation with you. Will never use them again!!!!!! Have been using them for a couple of years and the relationship started off well but the service started falling off after two of the four years of having patronage of the business I notice the service being less than adequate. read more

Having used Martinez & Shanken for 15+ years, I am happy with their performance and guidance. Over the years, my needs have varied and been complex and involved home businesses. The gentleman who referred me, has used them even longer. Staying on top of taxes is important to managing your finances, and your life, and Martinez and Shanken do a good job on my taxes. I really like the office staff too--they make a positive difference. Most of my experience is directly with Earl Shanken, although I have interacted with other staff members over the years. read more

I'm upgrading to five stars. Loren went above and beyond to solve my nonprofit tax issues.

I have used Martinez and Shanken for everything I have ever needed with my taxes. Not only do they have an excellent staff that gets all of my needs done in a timely manner they treat me like I am an extremely valuable client. I have never seen an accountant that does such high quality work and I would recommend them to anyone that needs any tax services. Great customer service skills. read more

Myself and my husband initiated contact with Martinez and Shanken after being referred to their office by someone we do business with. Our appointment was with Lynn Frost a self reported "accountant". Our appointment was for personal and business accounting purposes. We set up an appointment for Lynn to prepare and file our personal and business 2011 taxes as well as to perform bookkeeping services for 2011. We were guaranteed that our taxes would be filed on time and correctly. Unfortunately neither were true. All of our filings were extended, done incorrectly and/or not filed at all. We have since found out that our "accountant" is in fact not an accountant but a business development manager who prepared and filed all of our taxes and oversaw all of our bookkeeping. When we called the office to ask questions regarding their services we were told that Lynn is in charge of our account and were sent to her extension and when I specifically asked for the bookkeeper for our account, the only information she or he could give me is what Lynn had told them. We have had large penalties, fees and additional taxes incurred because of their fraudulent and inadequate services and are still being billed by their office for services that were not performed correctly, not performed at all and/or at a fee that was not agreed upon. In response to a letter we sent to them we were told that any services that were incorrect or needed to be amended would be done by them at no cost, however the last 4 appointments made with their office were cancelled on the day they were set for. We were told that an appointment with the CPA would incur a fee and we had no one else to go to. We had deadlines for our 2012 taxes and needed to have the information completed quickly which required that I go to another accountant before we had more penalties, fees and additional taxes. This new accountant also amended many mistakes their office had made on the 2011 taxes. We have run out of resources to remedy this situation. read more

I have used Martinez and Shanken for many years and would highly recommend them. They do great work and nobody knows taxes better than them. They have great customer service, a friendly staff, and perform high quality work. I have moved to California, but I continue to use there services because they are the best accountants I have ever had. read more

Unfortunately I have to change my review because of the Owner of the company. Tim Carder has been excellent to work with. He has been straight forward and has done a great job preparing us for tax season. Unfortunately we had very bad luck with their bookkeepers there and we had switched back to our previous bookkeeper due to communication issues and unprofessional behavior of the bookkeeper(s). We of course kept with Tim in the meantime because of his excellent service. The Martinez part of the business made sure we suffered every since we switched to our previous bookkeeper that we have worked with for many years. After recently refusing to work with their bookkeepers Mrs Martinez sent a "anti" demand saying if we only wanted to work with Tim and not there other unprofessional bookkeepers then she would not allow me to use Tim anymore. All I have to say is WOW! Sometimes ego gets the best of us. I wish Tim all the best and can't help but hope he leaves. read more

We have taken our taxes here for years. Everyone is so helpful and they even contacted me when something came up on our taxes mid year. I refer friends here all the time. read more

Tim Carder at Martinez & Shanken has taken care of my personal taxes for three years now, and just this past tax season, my small business taxes. I have always been impressed with his prompt quality service and responsiveness even during the busy tax season. He actually takes the stress out of taxes. All I have to do is collect the information for him, and he takes care it. He also advises on all possible deductions and the parameters around them. I have referred others to him and I know they are similarly happy with his services. I highly recommend! read more

We have used Tim for business and personal taxes for about 8 years now. He is very knowledgeable and has always done a great job for us. I would definitely recommend his services. read more

I have worked with many different Tax services over the years. I used Martinez and Shanken PLLC in 2015 and 2016. I was very satisfied with the services provided; however in 2017 I thought I would use a less expensive service so I would get more back in my return. I learned a lot in 2 years of working with Earl specifically and thought I could take my knowledge to a less expensive service and get the same refund and quality work; since I do a lot of up front leg work. I was WRONG it turned into a bit of a nightmare while trying to purchase a home in 2018. I ended up having to refile many documents and spend a lot of extra time and money correcting documents that were incorrectly filed. I will be returning to Martinez and Shaken PLLC for my 2018 and future tax filings. They work a lot harder behind the scenes than I realized and really do care about each client. After going through what I have been through with other tax services I now know how fortunate I am to be a client of Earl at Martinez and Shanken PLLC. read more

They are incredibly professional, thorough, and very patient with all types of taxes. In the past year, I had to deal with a number of estate issues. Deborah was my life saver!!! I refer my friends and family to them all the time!! read more

We were very fortunate to find Tim Carder at Martinez & Shanken who helped us out of a bind when we got notice of a 5 year ADOR audit. He was professional, accurate and timely. Tim has since helped us out and has always made himself available when we needed to ask him a question or consult with him on personal or business related problems. read more

I have used Deb Martinez for over 25 years and have never had an issue and she and her staff have always been there for me if I needed consultation or a return done quickly. Deb is dedicated and very knowledgeable. I would and have recommended them to my friends. On a side note, I'm horrible with paperwork but they always take great care of me. You also won't find a friendlier office. read more