Me and my wife had the car starter system installed on our vehicles. After having it installed we…read morestarted having problems with our vehicles. My vehicles battery started draining real quick and the radio shut off and wouldn't come back on. They checked it out and said there was no problem And sent me on our way. That went on for weeks till we decided to have the system taken out and now the radio works and the vehicle has been sitting for 3 weeks and starts right up. I wouldn't bother having any electrical done at this business. They do great with tint but electrical they don't know what they are doing.

Craig and his team really took great care of my Jeep! Did an awesome job and got it done quick! I…read morealready have an appointment made to get more work done by them! Thanks guys!!! They wrapped my hood and my windshield header with carbon fiber, painted my hood hinges!

We purchased metal signs, approximately 200, 18x24 inches, with a reflective background and…read morelettering. They were very easy to work with concerning confirming the design and delivery requirements, very responsive, and easily beat our required by date. The signs were very economical compared to other quotes, used thicker backing, and they were the first to respond. Unbeatable customer service, delivery was arranged around our delivery window, and the delivery driver was friendly and helpful. This sign shop will be on our list of vendors for future projects.

This company has Wonderful Customer Service! When you call them they immediately get with you. They…read moretake your measurements and and in a quick manner get your layout and quote to you. They are very professional and proactive to get job done quickly. They also do Beautiful work!

Very unprofessional! Promised to complete services on rims but this is the result. From the start I…read morewas very understanding, when I dropped my car off at 10am he promised it would be done by 5pm. When I arrived at 5pm my vehicle wasn't started, so that takes away the same day claim. I was told to come back at 10 the next morning and my vehicle still wasn't done until after 2pm. Instead of taking accountability and making the situation right he decides to be unprofessional. Definitely don't recommend. I guess the saying is true " you get what you pay for" if you try to save a buck you get sketchy or unfinished work.

He was very reasonable and he worked with me on a good price. I love how my car came out and I'll…read moredefinitely go back to him.

I'm going to give an honest review, not to bash Brennan Summars (owner) but to give future…read morecustomers a heads up of what they're getting in to. We chose this location because 1) availability 2) location 3) pricing (he was significantly cheaper than other companies around us, which should have been a red flag). This review is going to be lengthy but it's worth reading if you like to do your research beforehand. Our encounter with Brennan was polite at first. He introduced himself and then started complaining about the customer before us, which I thought was odd because the customer wasn't complaining or being difficult. We couldn't understand him much due to his mumbles but we brushed it off. We asked him to match our factory tint that was already on the back windows. He said ok, it's at 20%. When he was finished, he said it's not exactly the same but it'll look better in the sun (we were in the garage). I said ok. We drove out of the parking lot but noticed bubbles and a few minor things wrong so we turned back around and he fixed it. He apologized profusely and said bubbles will be present for a few more weeks. We also noticed the customer who were there before us had returned as well. Not sure what happened there; I guess there was a problem with his tint too. As the weekend went by and I was able to look at my car from afar, I noticed the tints really didn't match. My husband called Brennan and asked if he can fix it or give us a refund. He proceeded to tell my husband that he's not going to break the law for us and if my husband wanted to get the courts involved then that's fine. My husband was very confused as to why he said all of this because there was no mention of going to court. Brennan proceeded to say my husband was upset because he (Brennan) is damn good at his job and he said we probably vote democrat and we need to go somewhere else with that and began mumbling a lot of incomprehensible things and then hung up on my husband. My husband called back several times but it went straight to voicemail each time; which led us to believe that he blocked my husband's number. Our encounter with him was very bizarre. It's almost as if he has some kind of psychological problems he's battling within himself. Please think carefully before trusting your vehicle to him. It was apparent within the first 10 minutes of meeting him that he was just not right in the head. He would mumble about topics that just didn't make sense or didn't flow together. But by the time we figured it out, he was already working on our tints. I hope this review helps with your decision making!

I wish I could give Brennan a good review because he's a nice guy. That's where it stops though. If…read moreI ran my business like he runs his, I'd be out in of business. Completely unreliable is putting it mildly. I made an appointment over a week in advance to drop my vehicle. I arrived on time, but Brennan never showed to open his business. Didn't respond, phone calls or text messages. I have an extremely busy schedule, and I can barely make time to do anything other than work. Dealing with unreliability is not doesn't work for me. Save yourself the aggravation and lost time. There are other businesses in town that are legitimate, and do good work. Like All Wraps and Tint.

The service provided to me by Jen by and Matt was outstanding!! They understood my needs and…read moredeveloped a design for my business card that was innovative and spot on!! I can highly recommend this company!! Thank you Jen and Matt!!

Talk about looking out for the customer! As a new business, I don't always know all of my options…read more There is a delicate balance of conducting prudent research and spending more time doing so than the payoff offers. These folks immediately suggested ways to save me serious money, at what appears to be a reduction to their sale/profit by doing so. What may seem foolish to some, they have all but guaranteed themselves more business from me. They will be my first call on new needs.

I am writing to recommend the Tullahoma branch of Caliber Collision for their superior quality…read morework, thorough knowledge of the industry and their top-notch customer service. I write this with sincere thanks and gratitude to the entire team there on Lakeway Place in Tullahoma after my recent interaction with them. I'll start with Tiffany, who is most often the first point of contact on the telephone, and upon arrival, one sees she is totally in charge of the front desk area. When I called Caliber, Tiffany spent a good 20 minutes on the phone with me and walked me through the process of auto body repair and how it should unfold. I'm appreciative of the education. When I dropped the car off and checked it in with Tiffany, the first thing that came to my attention was the condition of the office. It is very clean with plenty of seating for any waiting clients, and indeed Tiffany greeted me warmly by name and greeted a client courteously, who arrived just after I did, to acknowledge his presence. She did so without missing a beat in the conversation she and I were having. That said to me their attention to a clean and well-organized office and Tiffany's professionalism indicate the company's concentrated devotion to the best customer experience. It only got better from there. Tiffany answered patiently and in detail all of the questions I had regarding the paperwork that required my signature and initials. You folks can call me a nerd, but I read contracts closely in order to reduce the likelihood of legal surprises later on. That approach has served me very well. In this regard, Tiffany's knowledge is pretty extensive. Caliber Collision alleviated another one of my headaches. They have a relationship with Enterprise car rental. That saved me the effort of a search for a car rental while my car was being repaired. Enterprise picked me up from Lakeway Place right after I signed Tiffany's paperwork, and it was a short ride over to sign Enterprise's contract, choose a rental and drive back home. I couldn't have asked for an easier process. Tiffany telephoned me once a week to keep me informed of the repair progress. Wow, that was a pleasant surprise! In just under two weeks (most of that time was waiting for a part to come in), I received a call from the site manager Shona - on a Saturday morning (they're closed on weekends) - that the car was finished, and I could pick it up that morning. Shona began by saying, "I happen to be in the office by chance. If you would like the car back now, feel free to come by and pick it up. Otherwise, we can hold it for you until Monday morning." That was going far above and beyond good customer service! So, I'll put it this way. If Fate knocks upon your door, I endorse Caliber Collision of Tullahoma emphatically! They're amazing!

The staff was very informative about every step of the repair process. Walk-ins are welcomed. Some…read morepeople prefer small hometown businesses, and that's wonderful, but regardless of the big chain Caliber is, it was small hometown faces you were dealing with.