I am writing to recommend the Tullahoma branch of Caliber Collision for their superior quality…read morework, thorough knowledge of the industry and their top-notch customer service. I write this with sincere thanks and gratitude to the entire team there on Lakeway Place in Tullahoma after my recent interaction with them. I'll start with Tiffany, who is most often the first point of contact on the telephone, and upon arrival, one sees she is totally in charge of the front desk area. When I called Caliber, Tiffany spent a good 20 minutes on the phone with me and walked me through the process of auto body repair and how it should unfold. I'm appreciative of the education. When I dropped the car off and checked it in with Tiffany, the first thing that came to my attention was the condition of the office. It is very clean with plenty of seating for any waiting clients, and indeed Tiffany greeted me warmly by name and greeted a client courteously, who arrived just after I did, to acknowledge his presence. She did so without missing a beat in the conversation she and I were having. That said to me their attention to a clean and well-organized office and Tiffany's professionalism indicate the company's concentrated devotion to the best customer experience. It only got better from there. Tiffany answered patiently and in detail all of the questions I had regarding the paperwork that required my signature and initials. You folks can call me a nerd, but I read contracts closely in order to reduce the likelihood of legal surprises later on. That approach has served me very well. In this regard, Tiffany's knowledge is pretty extensive. Caliber Collision alleviated another one of my headaches. They have a relationship with Enterprise car rental. That saved me the effort of a search for a car rental while my car was being repaired. Enterprise picked me up from Lakeway Place right after I signed Tiffany's paperwork, and it was a short ride over to sign Enterprise's contract, choose a rental and drive back home. I couldn't have asked for an easier process. Tiffany telephoned me once a week to keep me informed of the repair progress. Wow, that was a pleasant surprise! In just under two weeks (most of that time was waiting for a part to come in), I received a call from the site manager Shona - on a Saturday morning (they're closed on weekends) - that the car was finished, and I could pick it up that morning. Shona began by saying, "I happen to be in the office by chance. If you would like the car back now, feel free to come by and pick it up. Otherwise, we can hold it for you until Monday morning." That was going far above and beyond good customer service! So, I'll put it this way. If Fate knocks upon your door, I endorse Caliber Collision of Tullahoma emphatically! They're amazing!

The staff was very informative about every step of the repair process. Walk-ins are welcomed. Some…read morepeople prefer small hometown businesses, and that's wonderful, but regardless of the big chain Caliber is, it was small hometown faces you were dealing with.

Bryom's Body Shop has a long reputation of being family run and having quality service. Recently,…read moreI had an unusual situation that involved two vehicles: one car and one pull-behind trailer. While Bryom's did a fantastic job on my car, they also helped me work out the paperwork and insurance advise on my trailer - great folks. N. Green

Amazing work, great communication. Very easy to work with. Very quick to get vehicle in and the job…read moredone.

Update. Had to replace the battery. The damage to the battery was impact related and they should've…read morecaught it. Then they put on a cheap bug deflector instead of replacing the WeatherTech one I had put on originally. This new cheap one won't tighten up and they didn't put the buffers on that should've come with it to keep it from rubbing the paint. Next week I'll have to fix that too. My wife needed a front end repair. There was an issue with getting a part from the manufacturer that was not their fault, they had no control over when it was shipped once it was ordered, but she received a call every couple days about the progress of the shipping and repair. They were honest in saying when they *hoped* to have it done, but that unforseen things could happen that could make it later. Miss Vicky was awesome!

The guys at Stan Collision Center are very nice and helpful. They have kept me updated on the…read moreprogress of my car which is great! Highly reccomend them!

I am finally writing a review for them after they have done work for me for more than a decade…read more EXTREMELY knowledgeable individuals that work hard. Alvin is a master mechanic who knows just about everything there is to know about the automotive industry. Ron is a jack of all trades and master of many. The guy knows what he is talking about. Good luck beating their prices because you won't. On top of their intelligence with vehicles, they are honest. You will not have to worry about them up charging or scamming you into more parts. I have gone to them for over a decade and I will go to them from here on out. Attached are some of the vehicles they have worked on for me throughout the years.

From the owner: Gears, Drive Train…read more Services: Drive Train Specialist, Front End Repair, Rear End Repair, Death-Wobble, Diesel Engine Maintenance, Diesel Repair, Differential Repair, Drive Ability Problem, Gear Work, Lift Kit Installation, Antique Car Repair. Brands: Detroit Lockers, Koyo Bearings, Motive Gears, Rough Country, Timken Bearings, USA Standard Gears, Yukon Gears. Location facts: Parking Lot (Easy In and Out Access).

2 long years of lies. Mark is no business man. Was supposed to start in February. Calls today to…read more tell me to come get the car. He's changed his mind. Sorry POS.

From the owner: Service only Pre- 1970 Vehicles…read more....... Antique Auto Restoration Services offered - Graveyard Run Restorations include, but are not limited to, Concours and A.A.C.A. Off Frame Restorations, Resto Mods with all of the customization that the client desires while still maintaining a stock body appearance, to completely custom Street Rods built to the clients dream specifications, with no limit to the imagination. Graveyard Run Restorations has the expertise gained over many years of experience in the Automotive Restoration & Customization Industry, this allows us to offer our clients exceptional quality craftsmanship and customer service in all of the services that we offer.

I took my truck in on October 6 and was finally completed December 14. I don't believe they start…read morethe work on your vehicle until they are ready. No matter what day they tell you to drop it off. Most of the work they had to do was preparing, sanding, removing a couple of dents and paint. In fairness, they probably had to open up the driver side door in order to hammer out a dent. But still, I find it difficult to understand how it took so long. Don't try and email or text because they have a hard time replying. The estimator is there for you at the beginning during the estimate process but then disappears. They are nice folks in person but don't have the respect for you after they get the job to keep you up to date. Very frustrating when they can't even respond to communication (text, emails or calls). When I picked my truck up the lady at the desk gave me my paperwork and said I would be contacted a few times for reviews from the corporate office. And then went on to say, "we hope or strive for 10's but we know we won't get all 10's from you". REALLY?! Why would a business say such a thing?! . I'm going back to have them explain why there's a new dent on the driver side bumper, rear bumper not square yo the truck and why my rear step near the tailgate won't come down. Btw, I never received those calls for a review.

They had my car a month for very minor repairs. Their communicate with me was me calling them. They…read morewere worse than unprofessional. I wouldn't recommend them to anyone. I had the same experience as Marica G. on 06/03/2021. When I went to get my car my keys were thrown at me by the woman at the front desk. Also when I did my first review which only stated facts someone took it down. You decide if you want to take your car there but read ALL the reviews first.