We've now had three different vehicles serviced at three separate times at this autobody shop, and…read moreevery single experience has been excellent. The quality of the repair work has been consistently top-notch, and the customer service has been just as impressive friendly, communicative, and professional from start to finish. We trust them completely with our vehicles and highly recommend them to anyone looking for reliable, high-quality auto body work. Five stars all around!

Cumberland Mountain CollIsion we used there business for repair on our 2023 Armada. They went out…read moreof there way to get us in and repair the vehicle in a timely manner. When we got our vehicle back, it was in excellent condition. I would recommend them to anyone. They are a great bunch of people, from the front office to the repair shop.

They are an honest repair shop. They fixed my car at record speed and excellent price! Thank you…read moreNick!

Seems to be a good honest professional business. Taken my cars there many times and never regretted…read moreit. .

I bought all 4 tires from them. Bought their warranty got a nail in the edge of my tire. That could…read morenot be repaired. So they got me a brand new tire without charging me for the tire, just mounting and balancing. They're awesome.

Bruce and his team were a great to deal with and gave us great service. Service was prompt and…read morecommunication was great.

The staff was very kind and reasonable. They explained everything when I had questions. Highly…read morerecommend !! The service was awesome ! Thank you Big Springs Garage staff!!!!

We've been so happy with all our vehicle repair needs. Very honest and affordable pricing. We will…read morecontinue to recommend Big Springs Garage to all our family and friends. Big Springs Garage, you will always have business - our personal and our business vehicles! Thank you!

Quick service and great communication. I was able to drop my car off, pay by phone and pick up…read moreafter hours. I will continue to use their service for repairs to my cars.

Very customer friendly! Knew exactly what parts were needed to repair the vehicle…read more They called when the needed part was at their shop and work done within an hour while I waited. The service was professional and honest. Excellent value for the work done. After service, husband brought his vehicle in for repair as well. Great company and people!

I was really worried about the paint not matching up. My car is a platinum pearl white and they did…read morean excellent job on matching the paint perfectly! I will definitely be using them in the future for any body work/paint needs!

Great experience. Very easy to deal with. Service does an outstanding job as well. Upfront with…read moreeverything, no hidden (protection packages) added to my purchase.

The department was helpful, friendly, timely, and kept the many repairs I had done at the price…read morethey quoted. I felt like I was driving a new car when I left the parking lot. higHly recommend this business. Thank you service dept

Took my mother's car there while she is in the hospital. It went from mountain muddy and disgusting…read moreto completely cleaned and shockingly improved. Also excellent mechanic on staff. Also shockingly honest. It is like being surrounded by Angels to be in such a tough situation and have a place you can trust. My mom is going to be thrilled!! And so am I!!

We took our van here for a problem with our rear camera not working and our interior lights…read moreflickering from an insurance claim. Brian said that he was going to replace the camera and the radio with new. When he said the van was ready to be picked up, I saw the new radio on his counter and went I was getting ready to leave, I immediately noticed that the lights were flickering. I talked to Brian about it before I pulled out and he played dumb like he fixed it. I knew he didn't touch it because he told me that in order to fix it, it might take a long time to troubleshoot the electrical wiring. That is why I was told by Robert at Farm Bureau to take it to you!! It only did he not fix the lights, he didn't replace the radio like he said. Want to know how I know? Ok.....my wife's and my phone was still connected to the radio's Bluetooth settings. The only thing he did was repair some loose wiring in the camera. Brian, I hope you enjoy the new Kenwood radio and backup camera that your buddy Robert at Farm Bureau got for you. Lesson learned for me to never go back to that crook. I HIGHLY recommend that others don't as well if it is an insurance claim.