I'm going to give an honest review, not to bash Brennan Summars (owner) but to give future…read morecustomers a heads up of what they're getting in to. We chose this location because 1) availability 2) location 3) pricing (he was significantly cheaper than other companies around us, which should have been a red flag). This review is going to be lengthy but it's worth reading if you like to do your research beforehand. Our encounter with Brennan was polite at first. He introduced himself and then started complaining about the customer before us, which I thought was odd because the customer wasn't complaining or being difficult. We couldn't understand him much due to his mumbles but we brushed it off. We asked him to match our factory tint that was already on the back windows. He said ok, it's at 20%. When he was finished, he said it's not exactly the same but it'll look better in the sun (we were in the garage). I said ok. We drove out of the parking lot but noticed bubbles and a few minor things wrong so we turned back around and he fixed it. He apologized profusely and said bubbles will be present for a few more weeks. We also noticed the customer who were there before us had returned as well. Not sure what happened there; I guess there was a problem with his tint too. As the weekend went by and I was able to look at my car from afar, I noticed the tints really didn't match. My husband called Brennan and asked if he can fix it or give us a refund. He proceeded to tell my husband that he's not going to break the law for us and if my husband wanted to get the courts involved then that's fine. My husband was very confused as to why he said all of this because there was no mention of going to court. Brennan proceeded to say my husband was upset because he (Brennan) is damn good at his job and he said we probably vote democrat and we need to go somewhere else with that and began mumbling a lot of incomprehensible things and then hung up on my husband. My husband called back several times but it went straight to voicemail each time; which led us to believe that he blocked my husband's number. Our encounter with him was very bizarre. It's almost as if he has some kind of psychological problems he's battling within himself. Please think carefully before trusting your vehicle to him. It was apparent within the first 10 minutes of meeting him that he was just not right in the head. He would mumble about topics that just didn't make sense or didn't flow together. But by the time we figured it out, he was already working on our tints. I hope this review helps with your decision making!

I wish I could give Brennan a good review because he's a nice guy. That's where it stops though. If…read moreI ran my business like he runs his, I'd be out in of business. Completely unreliable is putting it mildly. I made an appointment over a week in advance to drop my vehicle. I arrived on time, but Brennan never showed to open his business. Didn't respond, phone calls or text messages. I have an extremely busy schedule, and I can barely make time to do anything other than work. Dealing with unreliability is not doesn't work for me. Save yourself the aggravation and lost time. There are other businesses in town that are legitimate, and do good work. Like All Wraps and Tint.

Very unprofessional! Promised to complete services on rims but this is the result. From the start I…read morewas very understanding, when I dropped my car off at 10am he promised it would be done by 5pm. When I arrived at 5pm my vehicle wasn't started, so that takes away the same day claim. I was told to come back at 10 the next morning and my vehicle still wasn't done until after 2pm. Instead of taking accountability and making the situation right he decides to be unprofessional. Definitely don't recommend. I guess the saying is true " you get what you pay for" if you try to save a buck you get sketchy or unfinished work.

He was very reasonable and he worked with me on a good price. I love how my car came out and I'll…read moredefinitely go back to him.

This place is a circus if not a complete joke. Only call themselves Elite so they can charge you…read more$200/hr for labor, no matter if that's towards a down-pipe change or a fog light install. There's not a trace of 'Elite' in this establishment. From the people, to the skill of doing a job or even the sincerity towards a customer who's not paying $$$ so that you can have an inflated idea about yourself. Got a quote for over $6K for new downpipe, pads and rotors and an intercooler. It was expensive for sure but I thought they'll do a good job. My Focus RS is my daily and I was quite clear to Rich on how important this car is to me and the main reason behind taking a hit on the wallet. He seemed to understand everything, clearly it was only to get me on the hook. They took ~50% advance said we will call you when the parts are in and schedule a date to get the job done. A month, multiple follow-ups and their failing attempts to explain their knowledge of 'supply-chain' and why it's normal that they don't have a clue on when they parts would arrive, we finally had all the parts and scheduled a date. Surprisingly I get the update the next day the car is ready. I go pick it up, make the last payment and leave. A couple of weeks go buy and I'm beginning to smell the emissions in the cabin. I thought to check the tune and couldn't find the OBD port in the car! Called them about it and they said to bring it in to take a look. I mentioned the missing OBD port. Couple of hours later I get a text, your vehicle is ready for pick-up. In the text they also mentioned that there was nothing wrong with their installations and the OBD port was not found. So again I had to call Rich's tells me we checked everything, everything is tight and good. I told him so what about the smell and he says well that only happens if you turn on the AC! Unbelievable. After having to explain it again to Rich he agreed to take another look. Got a text a few hours later saying your vehicle is ready for pick up. Nothing about the issues so I call and the lady (who has ZERO manners with a hopeless attitude problem) says Rich will talk to you when you come to collect. Confused i showed up and he came out to say they did a smoke test and guess what, there was a LEAK. Immediately he got defensive, said 'it could be leaking from anywhere, we can't really see in the video... BS' when it was right where the downpipe goes on the turbo. I told him what's next, the car is undriveable right now, can't have the emissions coming into the cabin. He couldn't care less. He said 'we don't do that job. Maybe the new parts broke some old parts and started walking away'. Told me I was 'pissing him off'! Lol probably because his scams were coming undone and it was time to run back inside. This place is pathetic. If you've got lots of extra $$$ lying around, want a poorly executed job and be treated in a way which makes you livid, yes this is the place for you.

Thier customer service is terrible and they lied to me about the quality of their products.read more

We purchased metal signs, approximately 200, 18x24 inches, with a reflective background and…read morelettering. They were very easy to work with concerning confirming the design and delivery requirements, very responsive, and easily beat our required by date. The signs were very economical compared to other quotes, used thicker backing, and they were the first to respond. Unbeatable customer service, delivery was arranged around our delivery window, and the delivery driver was friendly and helpful. This sign shop will be on our list of vendors for future projects.

This company has Wonderful Customer Service! When you call them they immediately get with you. They…read moretake your measurements and and in a quick manner get your layout and quote to you. They are very professional and proactive to get job done quickly. They also do Beautiful work!

Booked online for the Dream Spa package and had a great experience from start to finish. I arrived…read moreat my appointment time and they immediately took my car in and got to work right away. The interior and exterior took about two hours and the website said between 2-2.5hrs to complete. The results were excellent -- my car looks amazing and brand new again. Highly recommend Music City Auto Spa if you're looking for quality detailing and professional, great service. Bonus points for the plenty of outdoor seating, which made it nice to relax outside on a sunny day while waiting!

From the owner: We are a Full Service Hand Carwash and Detail Shop. Specializing in Buffing, Ceramic Coating,…read more Liquid Wraps, Wheel Refinishing, Caliper Painting and Chrome Deletes.