Just had a new banner added to our business and waiting in our new sign!!! Tn Sign Co is a great…read morecompany to do business with. State of the art! Communication was exceptional!

I would strongly caution any business owner before hiring Tennessee Sign Company / Knoxville Sign…read moreCompany LLC. We hired them for signage work at our Nashville location and paid $4,852.15 as a deposit toward exterior signage and interior sign installation. Before work started, they had access to our site and were able to inspect the space. They provided their quote after having the opportunity to review the job conditions. When their installers came out for the first day, they did not complete the job. After that, we received a change order for approximately $5,200 to install an interior sign on a drywall setting. We disputed that charge because it made no sense based on the original scope, their prior site access, and the work being performed. After we disputed it, the amount was suddenly reduced to approximately $1,900. We were told there would be no further costs for that interior sign and that they would provide three men for four hours. We were also told that if the job could not be completed in that time, they would provide two men for an additional four hours, for up to eight total labor hours included in the amount. On the day they installed the second interior sign, their team began installing it in the wrong location. We had to point this out on site, and they adjusted the placement. Later, wires were left hanging out of the wall that were not supposed to be visible. We asked them to correct that as well, and they did. The next day, we received an email from Chris Kalinowski stating the owner was demanding even more money because we asked the crew to correct those issues on site. This was despite the agreed amount already including labor for that day. Their workers were only on site for approximately 3 hours and 45 minutes, even though we were told the fee included up to eight hours if needed. No additional material costs or outside costs were incurred from asking them to correct the location and exposed wiring. We asked to speak directly with the owner to resolve the issue. We were told the owner had decided that if we did not pay the additional fees, they would halt our exterior signage job. After they demanded additional payment or said they would halt the exterior signage job, we told them it was best that we go our separate ways. Chris then sent an email saying they were canceling any further jobs, even though we had already made clear we were ending the relationship because of the dispute. Chris then sent us a revised invoice that was materially changed from the prior invoice/accounting and was never agreed to by us. In our view, the revised invoice appeared designed to allow the company to keep the full deposit. They added fees we never agreed to, changed prior line items, and included change order charges we never approved or received in advance. Tennessee Sign Company / Knoxville Sign Company LLC retained approximately $1,500 of our money for work that was not completed and charges that were never agreed to. The exterior sign was never installed. We checked the Nashville ePermits portal, and the permit had not been issued. The permit file remained open, the site plan review had been rejected, building plans were still under review, required documentation remained outstanding, and no final sign inspections were scheduled. From what we could verify, a permit file was opened with the city, but the permit process was not completed and the exterior sign was not ready for installation. This has been one of the most frustrating vendor experiences we have had. Additional charges were demanded after the fact, and our exterior job was threatened to be halted unless we paid disputed charges. Based on our experience, I would not recommend Tennessee Sign Company / Knoxville Sign Company LLC. Even if you give them access to your space beforehand, if you ask them to correct their own installation issues, you may be charged for it after the fact. In our opinion, their billing practices were unreasonable and very concerning. Lastly, once you pay your deposit, good luck getting anyone on the phone.

I had ordered some prints here and came and picked them up. They were suppose to be glossy but came…read moreout matte. They were able to reprint and recut for me but it did take awhile. The quality of the print is very poor in my option. It would have been nice if they gave me the misprinted copies just because they made me wait another hour but they didn't.

I went to this location on my break to return AT&T internet equipment. AT&T return instructions…read morestate that my equipment can either be returned to Fed Ex office stores or UPS stores without the need to pack or label the equipment. I entered the store at the Stones River location in Murfreesboro, TN. There was one person ahead of me. As I waited I noticed that there were 3 other employees standing around in the background. 2 customers walked in 3 minutes and 4 minutes after me and one of the employees went to their station to assist them. That employee never once asked 'who's next'! After that particular employee helped the 2 customers that came in behind me that employee asked me if I needed assistance. I said 'yes, I need to drop off my AT&T equipment. The person said we don't take those here...you have to go to a UPS store. I was confused by what the Fed Ex associate said so I went to the AT&T website to see the return instructions again...needless to say I was right and the person at the counter was wrong. I walked back in to the Fed Ex office store now already late for work and fuming a bit. A different employee asked if they could help me. I said 'yes' and went on to vent about the previous employee giving me wrong information causing me to lose my place in line and be late returning to work. This employee possessed my return. I asked this employee why the other employee seemed to be so inadequately trained? I didn't get a response. IMO the other employee was clearly in a delusional and imaginary state of mind that caused the employee to be more focused on perceived appearances than actual reality. Unfortunately this is a classic example of how most DEI hires perform...

Great communication from start to finish. Reached out via email and able to send jpeg of…read moreembroidery request & approved artwork quickly. Dropped off 50+ shirts for custom embroidery. The shirts varied in color, style and fabrics. Saeed and his team did an awesome job with placement and color adjustments based the different ground colors of the shirts. Cost quote was on target and the shirts were completed earlier than original quote date. Looking forward to doing additional business & highly recommend Music City for any professional embroidery needs. Exceeded expectationa

We needed to get a new sign and called Music City Sign. They came out to our site and had our sign…read moreready within a week! Very pleased, great customer service, email and text communicati

Love how professional and detailed they are. Does not take long for her to get back with a quote…read moreand if any questions she will help provide the answers. It is very affordable and I would highly recommend coming here!

From the owner: Slow Ride Media specializes in print media with a focus on unique details. Instead of being the…read moresame we approach design from a fresh perspective so your advertising message stands out!

Went here for a date night with the hubs. It was our first time so there was some learning to do in…read morethe process. You will spend a full 3 hours constructing and painting your project. They instruct you through the entire process and are available to help when you make little mistakes. I recommend going with something that has very little detail and one or two colors for the first time. After some practice, then venture out to more detail and colors. Lots of fun and options. We used a gift card and each had our own project and pattern.

This is a nice place to host a small party for a ladies get together. Some thing different to…read moreenjoy and make a piece of your own memories to take home. I didn't realize it would definitely take you the whole 4 hours to make your board but it was well worth it. BYOB and snacks while you get artsy. All the steps was explained and walk you through each steps. Lots of examples on the walls. All the supplies are supplied just show up for your time.

Bait and switch. Requested a quote for a job and after the job was started they said the quote was…read morebasically for half of the work. Wish I had know so I could have gone with a cheaper quote. But I didn't realize that I wasn't comparing apples to apples. After sharing this experience I learned that I am not the only one this has happened to. Shop around and you will get a better price and a reliable quote.

Avoid this business. As a small business owner My husband tried to deal with only local small…read morebusinesses. I made attempts at ordering his signage from ASC three different times. Meschelle would lie to my face each time and swear my signs would be ready. She did tell me that they were busy but not so busy they just blow off orders. He has since started using The Very Idea. Much more professional and they deliver on their promised delivery dates. Save yourself some time and headache. Sure they are cheap, but what you lose in business while waiting on these incompetent people is a significant loss of income and visibility.