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    Elite Customs

    3.3 (7 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - Elite Customs

    Engine customization

    Auto exhaust customization

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    11 months ago

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    Vicente H.

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    2 years ago

    Thier customer service is terrible and they lied to me about the quality of their products.

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    4 years ago

    10/10 would recommend this place!!! Best business in town. So glad I found it!! Thank you so much for all the work on my car!

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    3 years ago

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    6 years ago

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    9 years ago

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    9 years ago

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    After my parents had a good outcome with their experience with EE at Cool Springs, we decided to…read moregive them a shot with a washer and dryer at our brand new home. Day one after receiving them, wash one, water was everywhere. All over the floors, lower part of the walls in the Landry room and hallway. We called, they said they would call by EOD to schedule a service appointment because there was water damage and no one called. So we followed up the next day. They said they would call to set a service appointment... no call. My wife called again. She spoke with Jim the service manager. He assured her that he would have someone come out at a certain date and time. She subsequently got a confirmation text with completely different info than what was discussed. We were then sitting at one week without a washer. Made one last call to speak to the store manager. He didn't seem the least bit concerned about our issue. Seemed like I was bothering him by calling. I told him to just come and get them and issue a FULL refund. Guess what... got a refund. Not a full one. They refused to refund the delivery fee for delivering damaged equipment. And, they didn't even hook up the dryer correctly either. We paid extra for a steam kit and such, never even installed it. EE is a joke! Heck - we were even told by one of their employees, there was a manufacturer defect in some of these models but that they would rectify it. And still got nowhere with them. What a waste of time and money (the delivery fee). We will never do business with them again. Truly, terrible customer service experience.

    What went well? In one word Esric Da Silva! He was knowledgeable, approachable, and helpful in our…read moredecision making for new kitchen appliances. We did our due diligence in asking questions and he did not disappoint! The promotion EE had was spot on. Thank you Esric. We will be back because of you.

    Titan Motoring

    Titan Motoring

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    They made what seemed impossible possible. I purchased the…read morevehicle I wanted knowing it didn't have Apple car play as an option. But, I figured how hard could it be? Go to a custom shop, purchase an Apple CarPlay enabled radio, get it installed, and done right? Nope!!! I went from one shop to another to only be told it can't de done. Determined I called Infiniti and asked what could be done at all? Infiniti told me if it could be done Titan Motoring was the place to go. I called Titan Motoring that day. The Gentleman at the desk said you called the right place.. If it can be done "Ray" is the "Man".. Yes he is!! Ray made it happen. I now have Apple car play in my ride. It works flawlessly and the installation is prefect. He was very patient and explained everything throughly. Thanks again!

    Asked for a quote via Yelp, they told me I had to bring in the vehicle for an estimate. I did, and…read moreI'm glad I did because I don't like the way they conduct business - by bashing others. They say most places don't do the work properly and we asked how they would do it - afterward, I asked a few places how they would make the fix we need, and these other places said the same things. They also talked about how they only need the vehicle for 3-5 days and most places don't have availability and take the car for 2-3 weeks. I've communicated directly with about 10 spots and they all had availability in the coming week as well as taking the car for just 3 days. I know this is a sales technique, and I don't appreciate it. Not the honest way to conduct a business.

    Street Sounds

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    I didn't use their services, however, I'd reached out because my radio had stopped working. I…read morestarted off by letting them know that my factory radio had stopped working. I was asking about them being able to troubleshoot the radio issues and off the bat, he went into sell mode. He then stated that they don't "repair" and only sell. Which is weird because many people had recommended them for their radio expertise and repairs. He again, stated that he didn't they don't make repairs, but then attempted to sell me a radio in excess of $1000.00 and I knew then this wasn't the business that I wanted, since I wasn't in the market for a radio and wanted to see options of repairing prior to replacing. I will say the guy on the phone was extremely polite and kind, but he was definitely not hearing me on just wanting solutions. If they only sell them my apologies on this review.

    Let me start by saying that Jason at Street Sounds in Nashville is a patient and good man…read more My daughter had an issue with her car at an oil change facility in town (Nashville), where things went extremely bad as they made a mistake that could have been catastrophic to the car's engine. They also disconnected the battery cable from the battery and evidently, that reset the car's (RAV4 2002) very old aftermarket security alarm. The alarm system kept activating the audible alarm and the car would not start. As she is traveling across the country, this all could not have happened at a worse time! I will spare some of the details regarding just how bad the day was. Suffice it to say, it was like a snowball rolling downhill gathering more and more snow. I looked up local alarm shops in Nashville, I am in California, and I came across Jason who was very willing to listen and help try to diagnose the problem over the phone. Jason understood the stress my daughter was under and he patiently worked with her and I over the phone in an attempt to resolve the problem with the alarm system. We eventually had the car taken to Jason's shop that same day and he was able to quickly fix things so that my daughter could get back on the road. I feel very blessed that we came across Jason and Street Sounds as they are honest, empathetic and trustworthy. He cared about a good outcome and made all the difference in helping to get to that end. Thank you from the bottom of our hearts, Jason. If you are looking for the right folks on a repair or new install...look no further!!

    Elite Customs - autocustomization - Updated August 2026

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