Hands down one of the best businesses I've used in Murfreesboro. They are very friendly, courteous,…read moreand their service is quick without sacrificing quality. I've used them twice now and both times they started at my appointed time and answered all the questions I had. Make an appointment soon as they are in high demand!

I am a repeat customer and couldn't be more pleased. Adam & team provide great advice, good…read morecommunication, efficient/timely installation, and good value. I would recommend to anyone needing aftermarket installation or repair. They have been worth the drive out from my home in Nashville! Dana H

I needed a somewhat complicated 5 channel camera install so my AMG had Tesla like surveillance,…read moreincluding parking mode. Took a lot of wiring for all the cams and special power supply units. Randy the manager was very receptive to my requirements and specific instructions. He communicated very well throughout the course of the install, and is very knowledgeable. Ben was the technician and he did a fantastic job, clearly showing his decades of experience. Everything worked perfectly and the install was super clean without any lengthy cords, battery nor data storage units in sight, and my vehicle fitted with a nearly 360 degree surveillance solution. Highly recommend for your auto electronic install needs. Very reasonable pricing also compared to the other local options I spoke to. 5/5

I have had horrible service at this location. I was told 3 different prices by 3 different people…read morefor an install in my jeep. One was 200, then 450, and now I'm told 1000! This is ridiculous! I was prepared for the 450 and to then have the number drastically change at the whim of a very rude associate was very unprofessional.

So after posting this review, and calling multiple times to get someone here to hook us back onto…read moreour Google Fiber WiFi, we had a few visits from HiFi Buy techs, and FINALLY Gary came here, spent hours checking EVERYTHING and found an old piece of hardware that was mucking everything up. We now have fantastic WiFi speeds, and the coordination of audio and visual components in our house are working great. Thank you, HiFi Buys for getting our systems back online. And thanks especially to Gary for his dogged search to find the electronic "bad seed" that had been mucking up the works!

My experience with this company has been, the only word to describe it, bizarre. The level of…read morefrustration and amount of run around I have been getting is nothing short of maddening. In short, I was working with a very nice salesperson starting back in January. Landon was patient, very attentive and available. Part of the problem, in my experience, is the fact that the business runs 100% on commission. So, at times when my salesperson was not available, I could get no one else to step in and help. One time I was in the story waiting for nearly 30-40 minutes since the sales rep was with another customer and no one else in the store was able or willing to help me. I was there to pick up audio cabling for a home improvement job I was doing at my home. As part of the home improvement, I purchased nearly $2500 of equipment - all quality equipment so no issue there. I also was looking at an 83 inch TV to purchase and a custom HDMI cable. The cable was a custom build based on the length I needed. When the cable arrived, I had only a day or two to install it as the drywall was set to be installed. I called the store and asked if they could overnight the cable to me (I live about 40 minutes north). Well, since only my sales rep could do anything at all on the account, the person who I spoke to and asked to do this, left the request as a message to the sales person. Unfortunately, the sales person was on vacation. I had to call him to find out it was not sent and that the company would charge me $14 to ship it but that it would take 2-3 days. Since I no longer had the 2 day lead time, I had to drive to pick it up. When I got there, I asked the person who I initially spoke with why he did not simply ship it the 3 days or so prior when I called. He said only the salespeople can handled this. Then, the lady at the counter relayed to me, unsolicited, that she was told I was too cheap to spend $14 to ship the (nearly $600) HDMI cable. Having already spent $2500, this was just a silly and unprofessional thing to say. It was at this time that I asked the store manager to cancel a TV I had ordered. The store manager was actually very nice and very understanding and agreed to cancel the order. The order was not a "special order" and, if you read the policy on the website, was fully eligible for the refund. If I had ever taken possession of the TV (I had not) then there may be a restocking fee involved but that was not the case. Fast forward three or four months later, I come to find out that the store manager never processed the requested cancellation. In the meantime, my salesperson quit (good for him) to get a much better opportunity and I was having some challenges getting anyone to return my call to discuss the TV. Fortunately, a wonderful guy named Dustin did call me back and apologized for the experience and told me he would process the refund. He was very empathic and wanted to make it right. I sent a confirming email and was told to wait about 3 days for the refund to be processed. I sent another request for status about a week later as I had heard nothing. I still got no reply to the email so called Dustin. Again, very nice man but he told me that someone else processes refunds - it was out of his hands. This seemed odd as he is the manager. I was told that Stacey was in charge of processing refunds. Fair enough. I called to speak to Stacey leaving 2-3 messages. I also followed up with some emails. All I needed was for her to call me back and discuss this. Instead, I was sent what appeared to be stock email responses. The store's position now is that the request for the refund is too late and that I would need to dispute this with my credit card company. I again asked for someone to call me to walk me through this process and to get some of the details -- what date did they charge me and what exact amount. To date, they have refused to respond to any messages or email and have send me a final email saying they have "decided to terminate our relationship" and now say they will not refund my money. Keep in mind, I have never laid eyes on the TV, do not have it, was told by the manager he would handle (based on this I bought another TV as the first one no longer met my needs) it. I need some details on that transaction and also some assistance on the other products I purchased but this company's position is that they have unilaterally terminated the relationship and, I presume, they intend to keep my money. I now have to file complaints with the Consumer Affairs in the state of TN and may even need to retain a lawyer. Absolutely bizarre experience. In the past I have purchased Wilson Audio and D'Agostino products so am used to dealing with higher end distributers and never experienced anything like this at all. I do think those extremely reputable brands need to be aware of how this company treats customers. I rarely publish negative reviews, but potential customers need to be aware.

Hired this company to mount a 77 inch TV. The tech made it on time, was very helpful, and friendly…read more Got everything going without a worry and for a reasonable price as well.

Messaged on a Sunday to several businesses to help mount two large 85" TVs. They responded within 5…read moremin and were able to coordinate a tech to come out same day. The tech showed up on time with all the appropriate tools. He was very respectful and friendly. You could tell that he had a ton of experience with various potential hiccups that come up with this type of job and made some really good recommendations about placement etc. He was in and out in about 30 min and everything looks and works amazing. If you need a large TV (or 2) hung the right way, don't want to worry about them falling, damaging your walls, or you are like me and value having someone do something in 30 min that would have taken me all day, several f-bombs and potentially a divorce, definitely call Tech Next Door. Well worth it.

I didn't use their services, however, I'd reached out because my radio had stopped working. I…read morestarted off by letting them know that my factory radio had stopped working. I was asking about them being able to troubleshoot the radio issues and off the bat, he went into sell mode. He then stated that they don't "repair" and only sell. Which is weird because many people had recommended them for their radio expertise and repairs. He again, stated that he didn't they don't make repairs, but then attempted to sell me a radio in excess of $1000.00 and I knew then this wasn't the business that I wanted, since I wasn't in the market for a radio and wanted to see options of repairing prior to replacing. I will say the guy on the phone was extremely polite and kind, but he was definitely not hearing me on just wanting solutions. If they only sell them my apologies on this review.

Let me start by saying that Jason at Street Sounds in Nashville is a patient and good man…read more My daughter had an issue with her car at an oil change facility in town (Nashville), where things went extremely bad as they made a mistake that could have been catastrophic to the car's engine. They also disconnected the battery cable from the battery and evidently, that reset the car's (RAV4 2002) very old aftermarket security alarm. The alarm system kept activating the audible alarm and the car would not start. As she is traveling across the country, this all could not have happened at a worse time! I will spare some of the details regarding just how bad the day was. Suffice it to say, it was like a snowball rolling downhill gathering more and more snow. I looked up local alarm shops in Nashville, I am in California, and I came across Jason who was very willing to listen and help try to diagnose the problem over the phone. Jason understood the stress my daughter was under and he patiently worked with her and I over the phone in an attempt to resolve the problem with the alarm system. We eventually had the car taken to Jason's shop that same day and he was able to quickly fix things so that my daughter could get back on the road. I feel very blessed that we came across Jason and Street Sounds as they are honest, empathetic and trustworthy. He cared about a good outcome and made all the difference in helping to get to that end. Thank you from the bottom of our hearts, Jason. If you are looking for the right folks on a repair or new install...look no further!!

Excellent craftsmanship. Affordable and a pleasure to do business with. They have installed…read morelighting and worked on my classic car stereo system. They are the best around. They are also 30-miles from me but well worth the drive.

From beginning to end I had nothing but an above par experience. This is the best audio shop in a…read more150-200 mile radius. They answer any questions, don't make you feel dumb, connect with you on a personal level and the audio level. These dudes love car audio just as much as we do and want to make sure we leave as happy as possible. I had no issues and my car was done a day earlier than expected. I am genuinely 150% satisfied with everything they did. They made the box even better than I had envisioned, and I have nothing bad to say other than I didn't come sooner... Audio isn't all they do either, I beg you to check this place out. Thank you Chris & Andy for everything you did and getting the golf to the place it is now.

They are so helpful! I stopped by, having a usb port issue in my car--came right out to car, made…read morerecommendations--super nice and I get they were honest and clear about my options. THANKS for being a great business in our community and hiring great people!!

Rude staff, terrible community interactions, and they throw their trash on my property. Can't seem…read moreto even do the job they advertise well by the looks of these other reviews. Overall every experience I've had with these people has been against my will and horrible.