1. Sounds Good Stereo

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Mount Juliet, TN

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Sounds Good Stereo

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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7 years ago

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Asked for a quote via Yelp, they told me I had to bring in the vehicle for an estimate. I did, and…read moreI'm glad I did because I don't like the way they conduct business - by bashing others. They say most places don't do the work properly and we asked how they would do it - afterward, I asked a few places how they would make the fix we need, and these other places said the same things. They also talked about how they only need the vehicle for 3-5 days and most places don't have availability and take the car for 2-3 weeks. I've communicated directly with about 10 spots and they all had availability in the coming week as well as taking the car for just 3 days. I know this is a sales technique, and I don't appreciate it. Not the honest way to conduct a business.

These guys have done a bunch of work for me. When I had my commander, my wife wanted to still be…read moreable to flip up the backseat to haul kids around and I wanted to have some extra sound. CHRIS helped me figure out a solution, which was a thin helix 10 inch sub box that fit perfectly behind the third row seat in the back. It fit great. Now that truck is not doing well anymore so I went to them again to ask how to get the equipment into my new truck and they help me find a solution for that. And even though the original estimate was too much for me to pay right now they found a way to, let me build the system overtime. They just put the touchscreen radio that was in my jeep back in my new truck and everything is very professional and done well. I look forward to getting the rest of the work done. They do an excellent job, and I highly recommend them.

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I have been to a lot of companies that do aftermarket accessories and Brians Motorsports has gone…read moreabove and beyond with the customer service insuring the right items are ordered and the install is something they take pride in. They have performed everything from window tint to complete drop and wheels on my older truck and it rides so smooth. Ther Value is built into the skills and work you have done. No matter where i live i will make a trip to Brians to have my work performed.

What a phenomenal off-road shop!! I was in Nashville on vacation & happened to stumble across…read moreBrian's Motorsports !! Nick & Ian upfront blew me away @ their customer service !! However Damian & their entire team in the back are absolutely top notch !! They answered all my questions regarding suspension along w/ tire / wheel fitment on a new F-250 I'm planning on purchasing soon!! They were steering me ( no pun intended ) to the new S&B / One Up Off-Road kit that just hit the market. They said it corrects all the caster alignment issues & loose steering feel that a lot of other companies fail to address. Their knowledge is absolutely unbelievable. Even though I'm in Texas, we talked about me buying the truck in Tennessee, having them outfit it, & then I'll fly out & pick it up !! Stay tuned as this is going to bribe unbelievable build that I want to trust them with!! Super excited !! Final pics will be uploaded !! Side note, then even rebalanced my old F-250 tires/wheels & got this horrible vibration out that no one could !! Kudos to those techs !!

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I needed help with my car's broken touch screen-Elite Customs diagnosed and repaired the problem in…read morerecord time! I am so happy with the results, and with the great customer service. Thank you!

This place is a circus if not a complete joke. Only call themselves Elite so they can charge you…read more$200/hr for labor, no matter if that's towards a down-pipe change or a fog light install. There's not a trace of 'Elite' in this establishment. From the people, to the skill of doing a job or even the sincerity towards a customer who's not paying $$$ so that you can have an inflated idea about yourself. Got a quote for over $6K for new downpipe, pads and rotors and an intercooler. It was expensive for sure but I thought they'll do a good job. My Focus RS is my daily and I was quite clear to Rich on how important this car is to me and the main reason behind taking a hit on the wallet. He seemed to understand everything, clearly it was only to get me on the hook. They took ~50% advance said we will call you when the parts are in and schedule a date to get the job done. A month, multiple follow-ups and their failing attempts to explain their knowledge of 'supply-chain' and why it's normal that they don't have a clue on when they parts would arrive, we finally had all the parts and scheduled a date. Surprisingly I get the update the next day the car is ready. I go pick it up, make the last payment and leave. A couple of weeks go buy and I'm beginning to smell the emissions in the cabin. I thought to check the tune and couldn't find the OBD port in the car! Called them about it and they said to bring it in to take a look. I mentioned the missing OBD port. Couple of hours later I get a text, your vehicle is ready for pick-up. In the text they also mentioned that there was nothing wrong with their installations and the OBD port was not found. So again I had to call Rich's tells me we checked everything, everything is tight and good. I told him so what about the smell and he says well that only happens if you turn on the AC! Unbelievable. After having to explain it again to Rich he agreed to take another look. Got a text a few hours later saying your vehicle is ready for pick up. Nothing about the issues so I call and the lady (who has ZERO manners with a hopeless attitude problem) says Rich will talk to you when you come to collect. Confused i showed up and he came out to say they did a smoke test and guess what, there was a LEAK. Immediately he got defensive, said 'it could be leaking from anywhere, we can't really see in the video... BS' when it was right where the downpipe goes on the turbo. I told him what's next, the car is undriveable right now, can't have the emissions coming into the cabin. He couldn't care less. He said 'we don't do that job. Maybe the new parts broke some old parts and started walking away'. Told me I was 'pissing him off'! Lol probably because his scams were coming undone and it was time to run back inside. This place is pathetic. If you've got lots of extra $$$ lying around, want a poorly executed job and be treated in a way which makes you livid, yes this is the place for you.

Sounds Good Stereo - stereo_installation - Updated October 2026

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