I recently decided to update the radio in my 2018 ES350 Lexus and I was told my a good friend that this business would be the place to get it done. I started with Dave who ordered in the radio I wanted so I could have Apple car play. Got it in and they called to set up time for install. This is where Kendall worked with me and his installers ,and they did excellent work. Kendall spent some time with me on how to use the new radio plus the new dash camera he installed. Being a very young 84 years old and always looking for help with new tech, I was very satisfied with there help. However, I eventually needed additional help and went back to get a little more help on how to use the radio and dash camera. Out comes Nick, he was awsome. Right now I am about 75% in knowing what I am doing. But at this age ,okay. To Dave,Kendall and Nick, ya'll are the best and thank you for being so patient with me during this install. read more

I needed a somewhat complicated 5 channel camera install so my AMG had Tesla like surveillance, including parking mode. Took a lot of wiring for all the cams and special power supply units. Randy the manager was very receptive to my requirements and specific instructions. He communicated very well throughout the course of the install, and is very knowledgeable. Ben was the technician and he did a fantastic job, clearly showing his decades of experience. Everything worked perfectly and the install was super clean without any lengthy cords, battery nor data storage units in sight, and my vehicle fitted with a nearly 360 degree surveillance solution. Highly recommend for your auto electronic install needs. Very reasonable pricing also compared to the other local options I spoke to. 5/5 read more

See all

I have had horrible service at this location. I was told 3 different prices by 3 different people for an install in my jeep. One was 200, then 450, and now I'm told 1000! This is ridiculous! I was prepared for the 450 and to then have the number drastically change at the whim of a very rude associate was very unprofessional. read more

Absolute scammers will tell you one price and give you another at the end. Didn't even do the work that was told to do.

WARNING: DO NOT COME HERE I want to preface this with the fact that I would put NO STARS if I could... they are extremely unprofessional, and VERY over priced. I have been to them on multiple occasions for different reasons and every-time I get some smart ass remark about something. The biggest thing is I have received 2 completely different quotes for my vehicle from the same person... they try to scam you by up selling their own partnered brands and tell you that your parts won't fit or aren't good. All I say is stay FAR FAR AWAY!! WARNING: DO NOT COME HERE!!! read more

I do not recommend Cartronics on Carothers. I visited the store with my new car and arranged an appointment for a 12 volt outlet to be installed in the front in the cab area. The man at the counter advised it would be a one hour job if I appeared right at 8 am on the day of the appointment and that the installer would talk to me on the day of installation about the exact location. I walked in at 7:59am. Waited quite awhile for amother customer to be helped. And realized that appointments have no priority over walk in customers. I told the man at the counter that the agreement was that the installer would consult with me before installation for the exact location of the outlet. Some time went by and I went to the counter again and repeated that the location of the outlet was to be determined before the installation. He said he would talk to the guy in the back. After 2 1/2 hours, the car was finished. No one consulted with me about the location of the outlet. The outlet is unusable unless I develop another joint in my arm to reach it. It cannot be moved in the panel to a different location without leaving a gaping hole in my new car. Very poor communication. This could have been a good review but I am sorry I contracted with these people. No wonder there are so many bad reviews. read more

I spilled coffee on my radio in my car. Lexus dealer wanted to charge me 5 k. Went to cartronics and they were amazing. Diagnosed the problem quickly, ordered me what I needed and installed it quick. These guys were super accommodating and it's working great now. Nick was the best. read more

Just over a year and half ago, I had the team here install the new/upgrade soundbar and speaker system for our JL Series Jeep Wrangler Unlimited. They talked me into the 'made for my vehicle' new Alpine system. I upgraded the head unit, got a new amp, but no sub, just an fyi on that one. We are impeccably careful with our audio systems, both in our automobiles, and the systems in our house. No excessive volume, bass, etc. We like quality over blown systems or eardrums. Well, as we speak, my 'new' soundbar system sounds like garbage, one of the sides is rattling and making that 'completely blown' sound. We don't even have the bass enhancer button turned on the head unity. Not to mention, we have the EQ set to very reasonable levels. Not only is Alpine not standing by this piece of garbage setup, but I have to pay $135 just to get them to look at it and try to diagnose the problem. Whaaaat??? I will not be back here again, nor will i ever purchase the overpriced Alpine speakers they have seemed to be. Extremely disappointed in the support. My whole package included a new camera they told me was 'needed', the total was around $1600.00. Tim D. read more

They're the best! They fixed the issues a previous business had created! They were fast and very kind!

I've written a review previously about the amazing work Jerry and his team have done in upgrading my '95 Honda Passport. But this next modification was stunning. They switched out old halogen headlight bulbs for newer LED set-ups and lighting is incredible. It's so good I'm taking my 2019 Honda CRV to get the factory installed LED swapped out. Everything is illuminated now at night. All street signs no matter how bad their condition are clearly illuminated. Reflective clothing on pedestrians and on drivers glow. And this is without the high beam setting selected. I was expecting some increased brightness but not to this level. If you got an older car like me, I highly recommend you do this. read more

I brought my GMC SIERRA Denali to the brentwood location wanting my sundown audio SA12s put in my MTI box, I had already bought the 1/0 wiring kit along with a LLJ T-harness for plug and play to the LOC since I'm keeping my factory 8" head unit. I should have knew better when they called and said I wouldn't need the 17' RCA, that the 3' is all I would need. I got there, paid over $300 for a install of wires and amp which I'll touch base on shortly. I drove about 40 mins home playing it, sounded ok but was a bit muddy. Got home and checked out the work. They grounded my amp with 2 self tapping screws. ‍ but wait.. there's more. The power wire was run nice through the firewall and the connection to one of the batteries was good. The problem I have is the T L-harness was NOT used, again, this is a plug and play situation. Plug into the factory harness, the wires then get put into the LOC, the RCA is run from the loc to the amp. The LOC was using wires from where they tapped into the factory BOSE amp. WHY? The t harness was there to use, you all was very well aware of this along with the noise cancellation harness as well which was also not used. They spliced into my factory wires which I DID not want done reason I bought the T-Harness to avoid that. I did send them an email in which I have not heard back from them. Not sure what will be done. The damage is already done., The amp install was $200 and I supplied all the wiring. $25 was to bench test my equipment which was brand new. Wow what a joke. $50 to install a bass knob, $40 of which was for the 3' rca "I needed". The box has LEDS in it, they told me they couldn't find the connector so they couldn't hook it up, I mentioned to them on the phone it's in the back of the box plugged in. Not sure if they just didn't care or didn't see it plugged into the connection. Either way It was where I mentioned to them it was. Now with all that said looks like I'm going to have the issues addressed elsewhere. Lesson learned. read more

CarTronics - BOX BUILT BY MTI OUT OF TEXAS. - Car Stereo Installation Near Me - Brentwood, Tennessee

See all

Real nice guys. I called them, they said come by in an hour. I had an old alarm in my 99 Tacoma they call a Gulf Coast Alarm. Toyota dealers threw in cheap alarms to raise the sticker price along the Gulf Coast back then. I showed up an hour later, and they went to work in 5 minutes. 20 minutes later, I could start my truck again and that monstrosity with 10 wires everywhere was out and the factory wiring all hooked back up. If I could give them 6 starts I would. What a relief. And only $80.00. They are now my go to shop. I will go back for them to install a radio in my '49 Mercury. read more

CarTronics - This is the monstrocity they took out. - Car Stereo Installation Near Me - Brentwood, Tennessee

This a great local car audio place with a competent staff that cares about their customers! Nick helped me with purchase decisions, and Alex with installation items and questions. From mild to wild, these guys can handle it. Make sure you communicate clearly what your end goal is, so they can get you there. read more

I am an old guy with limited technical knowledge of how to update the software in my Kenwood, GPS HD receiver. Jordan spent nearly two hours upgrading the firmware of the Kenwood receiver then updating the mapping software. Thanks Jordon, who just figured it out for me. I drove off a VERY happy customer. I shall return to them for future audio needs. read more

I get good, professional installation here. They have unique products, and good people. They are the only ones I would trust with my Porsche. read more

Fast, affordable - my alarm system was not working, and they got it back working the SAME DAY! Also, they ordered a new remote and it only took one day to get there and 15 minutes to get installed! Great service! read more

I was charged over 2x what I was quoted over the telephone for a remote start installation. They also took longer to install than originally quoted. When I returned to pick up my car, the dash had several warnings on the dash. I asked why these lights were activated. They took the car back in and 20 minutes later said they had no idea why the lights went on and could not make them go off. They said I would have to wait 3 days until another employee was back to look at the problem. There was white dust and an unused screw left in my console. read more

I rolled into Cartronics last week concerned that my speakers were not working on my drivers side of my car. A young guy went to check out my car and was able to have them working. Its been a year of not working it was a relief. He went back in the store. I thanked him and asked what I owed him he said nothing I thanked him. I went back to my car plugged in my phone and realized the speakers were not working again. I went back inside the store asked if he would look at it again. His phone worked with my speakers so we were stumped. I gave him my number and asked if he has an idea of what was wrong to please let me know. Later that evening he sent me instructions that he researched about my i phone. I followed the instructions and it worked. I was so impressed and happy. Great kid awesome company. !!!!' read more

I walked into the showroom and there was not a single customer in the store. The person working the counter was busy on the computer and barely said hi. I walked around for a few minutes knowing what I wanted but needed help. The employee working never said anything. I casually walked out thinking he might stop me to ask if I needed anything. I was wrong he never flinched and whatever was on the computer was obviously more important than a sale. Very disappointed as this store used to be very attentive. read more

Rick and team did a great job of not only installing new speakers but fixing several other issues I had from a previous radio/fog light install from another provider. They are the best when it comes to custom work, difficult jobs, wiring and quality products. Great communication during the whole process. Highly recommend! read more

While the speakers they installed my car were fine, Cartronics tended to cut corners with me, for example, not installing a new subwoofer, (which makes the car sound like it has no bass), not putting new wiring in the car, which caused all the speakers they installed to stop working, which required me to take it to another repair shop to get it fixed. And these are just the installation issues. The customer service is awful. I had a tracker installed in my car that wasn't working, so I had gone back in to ask Cartronics assistance, since they installed it. Not only were they unwilling to help, but they were unbelievably rude, suggesting that I "take a hike." All in all, they do cheap installation work, which will break, and the customer service sucks. Do yourself a favor and go to anyone else in Nashvile read more

Without question, 100% totally professional, fair, honest and do great work. I have a Lexus SC 430 that had a speaker go out. It is a Mark Levinson system. They fixed it beautifully and I am eternally grateful! Thanks to the team at CarTronics read more

I've passed Cartronics about a hundred times, but had never gone inside until this past weekend. I was in the market for a higher end iPod integration unit for my Infiniti. I had done all my research online and was about to order from Crutchfield. I found out that Cartronics was an authorized dealer for the USA-SPEC that I was looking at, so I decided to stop by and check it out. Luckily they had the one I needed in stock and I got the itch to buy right away. They matched the pricing that Crutchfield offered and I was sold. They offered installation services, but I like to work on my car myself, so I took care of it. I also browsed their selection of speakers and will probably buy from them for my next project. Knowledgeable and friendly sales staff. I recommend these guys if you're in the market for any car audio or electronics. Avoid Best Buy and Electronic Express and make this your first stop. You won't be disappointed. read more

My wife has been driving her car for years with blown speakers and a factory installed radio. She didn't want me to put a new radio in, because of the cost, but it got to the point where I couldn't drive in her car without being overly frustrated at the sound. I filled out the form on the Cartronics website inquiring about a new stereo. Immediately, I got a response from Luke who began answering my questions with specificity. Most places leave you hanging to draw you in. What drew me in here was that Luke gave me model numbers, brand names and with that I searched the Internet to find that he was as knowledgeable of these products as anyone. Before our Thanksgiving road trip, I dropped my wife's car off at 9a, picked it up at 2. My wife was not mad, but ecstatic. She hadn't realized how painful her stereo really was to listen to. It made our trip to NC so much more enjoyable and I could swear that our 8 year old Honda almost has that new car smell again. Thank you Cartronics. Thank you Luke Ratliff! read more

While I didn't have any actual service performed here, I will say the staff was helpful and knowledgeable as I questioned them about my install choices. They even would install something I purchased and brought to them. In the end, it was price, and nothing else, that kept me from doing business with them. Which isn't to say that their prices were too high, just that I wasn't willing to pay that to have a Car Stereo installed. If I ever AM willing to pay that, I will come back. read more

I bought a Kenwood CarPlay radio from CarTronics about a year ago. The service was excellent. They didn't try to oversell me. Just gave me what I needed. For some reason, my radio stopped working. I brought it in and was told it was still under warranty but it needed to be shipped to Germany to get fixed. I was told in total, I should get my radio back in about 3-4 weeks. Unfortunately the parts that they needed to fix was backordered. Cody and Nathan, the manager went out of their way and worked with Kenwood to get me a brand new radio. I couldn't be happier!!! read more

Took car in with bad radio, attendant seemed annoyed with my basic questions and options with my problem. Even though I made an appointment, I was told it would be 20 minutes before they could look at my car??? After having car looked at, he said I could have radio sent out and fixed or pay $460 for a new one. He seemed irritated when I asked him what it might cost to get repaired. At this point, I gave up, found Titan Motoring on yelp, and got much happier person and a quote for $200 installed without steering wheel controls, which he said would save me $100. Can't wait for new place on Monday and final resolution of problem at friendlier place. read more

Dropped in on my lunch break with my husband to look at car stereos, as my factory installed radio was no longer working properly. We got immediate attention from Dylan who recommended a product that exactly met our requirements without trying to push some crazy expensive product i would never be able to work. He also left us alone to talk and I appreciated that he wasn't pushy. We decided to go forward with his recommendation and started talking about a time for the installation. I had to go out of town in a couple of days, and Dylan actually found a way to complete the installation that same afternoon! When I came back to get the car, he came outside with me to show me how to work it and set up my favorite radio stations. It works perfectly and I couldn't be happier!! Great product knowledge and customer service. I'll definitely be back! read more

Went to CarTronics to pick out a stereo for Christmas. Having little to no idea for what I was looking for as far as what would fit a 2004 Hyundai Tiburon, Ben (an employee) came over and was more than happy to assist me in choosing a great quality stereo and subwoofer (which my car desperately needed). The entire installation of the stereo and subwoofer took about 5 hours. The satellite receiver and hands-free microphone for the Bluetooth phone feature are installed in such a way that the wires are completely hidden. The microphone sounds crisp and clear for the receiver and I couldn't be happier with it. read more

The new team at Cartonics has turned this place around. Great service. Capable techs and they make things right; do the right thing and you get repeat business. We will be back thanks to their customer service. read more

I bought a Kenwood digital media radio, along with audio frog speakers, and audiophile power amp. The guys were extremely helpful and knowledgeable about the products. At one point I took my truck by to get some tech help with the audio frog speakers. Tech came out and gave me some instructions. Great place! Great staff! read more

Wanted to give a big thanks to Rick Hunter and his amazing team!!!!! My Victory was done originally down in Atlanta and I was not happy with the results and horrified when CarTronics took the bike apart Unfortunately..Rick took the time to sit down with me and come up with a game plan to make things right, and I can not explain to you how happy I am with the ending results!!!! Thank you guys so much for your honesty and time and effort from the entire staff that was put into my experience!!! 5 stars all the way around gentlemen!!!!!!!!! Awesome job Rick Hunter!!! read more

This place is WAY overpriced and their installation is lousy. No prices on the shelves means they like to play "let's make a deal." Only when pressed will they commit to a price. The previous reviewer got a match on a price - not a better deal. He didn't trust his car to them to do the install, probably a good move because they screwed up my installation and never could fix it. Now I have a loud annoying interference buzz in the audio when the TV/DVD player is in use. They claim that they have a lifetime warranty on their installations - well they don't. They lie to you so you waste an hour finding out that their intention was to get you in the store to sell you some more overpriced stuff. read more

I stopped in here briefly to get a quote to add an AUX input to my car stereo. The associate who helped me was efficient, he located exactly what I wanted, an input that would allow me to keep my factory stereo unit. At almost every other shop I visited, the staff just looked at me dumbfounded when I told them I didn't want to replace the head unit. Kudos to Cartronics for listening to the customer and providing a quick, reasonable quote. read more

I had purchased a brand new car a few years ago. Decided to get 2 10' sub's in the trunk. After installation they worked great for awhile. Mind you the car was of high quality, with 5000 miles on it. One morning I go to start my car and it won't turn over. I had it towed to the dealership where I purchased the car. After talking with them they determined it had to be the after market equipment they added causing the problem. However it never had a problem starting for them once they towed it to their location, or any time since. It must of been a gremlin in the car, faulty connection who knows. The point is Cartronics did not want to help me at all. Even though they had recently worked on it and this was a brand new car! The whole day this is going on, I am on the phone with a Cartronics manager I guess. Assuring me that it is not a problem with their installation and that my dealership is I quote " certified part pullers" meaning they don't have the knowledge to work on cars. At the end of the day from about 8am when this all started to 8pm I had my car back. By that time the manager had stopped returning my calls. Thanks for the service. read more

Jerry Hayes was a huge help to me! He found ways to save me money, and still get a great radio and hookup for a reasonable price! Definitely satisfied, and will come back if I need any more car upgrades! read more

Let me start by saying the front office did an excellent job in making my vision of a custom enclosure come true. It was a custom job for my 370z roadster that required fabrication of a fiberglass enclosure for 10 inch subs behind the seats. They installed a head unit, 2 amps, door speakers, tweeters on the dash, and did some other request. Overall, I was very pleased with the work, but here is where I got my monies worth. When I had a major problem, they stepped up and resolved the issue immediately at great cost to them and that why I wrote this positive review. read more

I had a great experience here I got a amp and sub put in my car along with a bass knob everything sounds and looks great. I even bought the wrong bass knob and they helped be get the right one and it works great!!! Jacob did the install and it was great he checked in with me and gave me many option on where and how he can put and hide things and made sure I got exactly what I wanted. The guys up front were very helpful in helping me get the amp and sub that I wanted for my car. My friend went to a different shop listened to my system and immediately ask me where I went because he felt like he didn't get what he wanted as I did. I Will be back soon to get speakers!!! Thank you to all the people at the cool springs location that helped me! read more

About 7 months ago I had all the speakers replaced in my Ford Probe by this Cartronics store. However, they did a horrible job removing and putting back the all the panels. When I first picked up the car, I could slide my hand between the door panels and the doors. It was obvious that they haphazardly pushed things (panels) back. Even the panels in the trunk were misaligned, plastic snaps broken or missing, just very disappointing. And they had the cheek to say that it is an old car, and that the door panels must have been removed in the past by previous owners, that was the reason for me being able to put my hand easily between the door and the door panel. When I told them that I had been the only owner of the car, they said nothing. I took the car back, they made some minor readjustments, but the door panels still pop away from the door within a few seconds of pushing those together. So in summary: they did a horrible job, and di not fix it later. I would avoid them. read more

A "sound" investment of new stereo unit with backup camera was what I started with. Then we brought on board the speakers. While installing the speakers new HID headlights, LED turn signals, Dash-cam with rear camera and a module I provided for a pulsed warning of the third brake light. The work and service were exemplary and an example of the greatest service I have ever seen for installation of high tech electronics. Each and every member of their team exhibited the most sincere and straight forward assistance and service I have ever seen... read more