For the record. this is a detailed and honest review of Precision Paint (Ceramic Pro) located in Murfreesboro, TN for window tinting on cars/trucks, and of the owner, Brennan.
Responded to an ad I seen of Facebook for $175 for Ceramic Pro tint for sides and back. They had the best price, but had some very mixed reviews.
Called number on site (personal cell phone)? and went 3/15/23. Shop was closed but Brennan said he recently had a newborn, and the extra money would come in useful. He was over 30 minutes late. I would have just left but I drove 40 minutes, so I stayed.
Brennan is a talky guy, and some of the conversation didn't even relate to my reason for being there. Almost like he thought I was someone else he knew.
Confirmed I wanted 20% "Ceramic Pro" all around (as the ad stated). He states that I must remain in the office because of insurance purposes. After about 10 minutes he returned to the office saying that tinting the back windows would make it "too dark" since there was already a factory tint on the windows". He said he would apply a clear "ceramic film" to help with heat rejection. I had no experience ceramic film, so I said ok.
He comes back 15 minutes, appearing exhausted. I thought it was to ask a question. He said he was done, and shows me a picture of my vehicle. Looked dark. Some buddies of his randomly appear (shop closed) as I was paying, so I stepped outside waiting for him to pull my vehicle out. After 10 minutes, he said I could inspect it and pull it out myself (wait, I wasn't allowed in the shop earlier). I quickly looked at it in the shop and outside (overcast day), and it appeared free of wrinkles or any major bubbles.
Next day it was obvious, he didn't apply any tint whatsoever to the side backs or rear, NONE! Did I just pay $175 for my 2 fronts to be tinted?????
Attempted to message via Facebook and email. No response. Texted next day. He said he was sorry for the "misunderstanding", and that could return and he would "ETCH OFF" the film on the backs, and do it again. And that I could "stand in the shop and watch him so that he could demonstrate his full transparency". WHAT???? Now getting defensive and making about work he should have done, but didn't.
I'm surely not going back, let alone let this guy touch my truck ever again. When I asked for a refund, he gets more defensive, saying. I did the front's, so you owe me $100. BUT YOU SHOULD HAVE DONE THE ENTIRE TRUCK for $175!!! He said he would do a "partial refund" on 3/17, but as of 4/29, I have yet to see it. I just submitted a chargeback.
So, I'll end saying that this is the most bizarre business transaction I've encountered! He did a good job on the front windows, but the pure deception about the rest of the job is just strange. Did he think I wasn't going to say anything? And telling me I wasn't allowed to be in the shop DURING the job, yet, its OK for me to go in the shop and pull my truck out while you party with your friends? Not sure what was going on that day, but I started feeling a little weird and uncomfortable, and I surely wasn't going back to correct work that should have been done in the first place.
Google reviews are mixed. I took a chance and it backfired. Good luck. I would not recommend. I posted a pic of how it ended up looking. read more