I went in for much needed alignment and recommended I balance my tires - which I know it needed…read more they were very professional, fairly priced and very nice people. my car drives like a dream now !! I highly recommend

Bad service and communication. They want to charge for warranty work. I will never bring my vehicle…read moreback. DO NOT GO! THEY RIP YOU OFF!

I can't say enough about the incredible experience I had with Milly's Auto Repair. I was driving…read morecross-country during a big move when, early one morning on the final leg of my journey, I accidentally bought bad gas that left my car completely inoperable. Stranded and unsure where I was, I called the closest shop and got connected to Eli. I was nervous, knowing this could be a major repair, but Eli immediately put me at ease with his friendly, professional demeanor. Eli quickly referred me to a tow truck driver, and as soon as my car made it to his shop, he and his team got to work. Since the repair would take a few days, I needed a place to stay with my dog. Being in a small town without rideshare or taxi options, Eli went above and beyond by giving me a ride to my hotel--talk about service! Knowing that I was in the middle of a cross-country move, Eli and his team hustled to get my car fixed within 48 hours. The team worked hard to get me back on the road safely, and to top it all off, Eli even came back to pick me up from my hotel once the repair was done. It wasn't just Eli who went the extra mile; two other mechanics also worked on my car. Everyone I met was kind, and Eli kept me updated every step of the way. I am so grateful for the amazing work and the above-and-beyond customer service at Milly's. They truly saved my journey, and I couldn't have asked for a better experience. If you ever need help in the area, go to Milly's; you won't be disappointed!

Awesome customer service, Eli was a one of a kind mechanic, evaluated what was wrong with my car,…read morequoted me, and got it done within the day!:)

I bought all 4 tires from them. Bought their warranty got a nail in the edge of my tire. That could…read morenot be repaired. So they got me a brand new tire without charging me for the tire, just mounting and balancing. They're awesome.

Bruce and his team were a great to deal with and gave us great service. Service was prompt and…read morecommunication was great.

Very disappointing, the mechanic was very nice with good manners and that was all the good things I…read morehave to say about this experience. I received a text indicating that I needed a starter for my 2002 SLK230 Mercedes. He quoted me 129 to 268 for the starter and 200 dollars for labor. The starter cost me 129 from AutoZone. The mechanic advised me to have it shipped to my home since no local store had one available. I opted to drive to Nashville to pick up the starter and the mechanic offered to come back on Sunday at 4 pm to replace the starter. Four o'clock comes and the mechanic is nowhere to be found, and this was the beginning of Red Flag warnings. This was a no-call, no-show, after multiple texts and several days later, he call me and he indicates that his phone had no charge. Throughout this process It was a lot of me trying to get in touch with the guy, he never kept his word. I think he took my kindness for weakness. After he finally changed out the starter it was time to pay him and the labor went from 200 dollars to 240, I was so excited my car was running I was ok paying him the extra 40 dollars; kindness for weakness. I asked him about fixing my window on the driver's side and he said he would come back the next day to fix the window -but asked if I wanted to pay in advance, stupid me said yes, so we are up to 280 dollars 80 of the 280 went flying out the window. Of course, he received advanced payment and once again he was a no-show, this time he had issues with his truck, and I received no call and no text to let me know what was going on. After sending a text he finally arrives, to fix the car window, at first, it just needed to be put back on track and that was forty dollars, but after that was done, he indicated that the cable needed to be changed out and that would be another 140 dollars. So I said ok I just wanted the window fixed but he would have to come back to do it. So, I continue to ignore the red flags, and I let him know about the different projects I wanted done, and if he could make a list of recommendations along with the price, he would charge to do them. He indicated he would text me with the information I requested within the next few minutes, he left and I got in my car to start it up and the car would not start but the car gave out a loud screeching noise, I immediately called him and he came back and did something and the car started again but still made a loud screeching noise when I started the car. You guessed it, now I have to find someone else to look at the car to get it up and running and of course, I never heard back from the guy by text or by phone. Also I'm out of 80 dollars and when he tried to fix the window the door panel just hang off and that's another added cost. I wrote this book so the next person will know to stop when you start seeing the red flags and so you won't have to go through so many red flags. Lesson number one if there are no reviews keep it moving, lesson number two do not pay for services in advance, lesson three DO YOUR RESEARCH before you let anyone work on your vehicle no matter how old your car.

I had some wiring issues with my vehicle and was in urgent need of a quick repair. Overall a…read morehelpful guy that goes above a beyond for his customer!

My truck window was broken. I called Midstate Auto glass and they ordered a window and came out to…read moremy house and replaced it. The next day the window they ordered had a factory defect. I called them and they immediately ordered a new window from a different company and installed it at no extra cost! Great customer service! Great people!

We have been using Russel Barnet Kia to service our Kia Sorento since moving to middle Tennessee…read morealmost 2 years ago. It has always been a pleasant experience. Easy to book appointments, quick service, friendly and knowledgeable staff. When we decided to purchase another SUV we went to talk with them. Shane was our main contact, and he was great to deal with. We would highly recommend him. Jalen, also in sales, helped when we went in and picked up the vehicle. He is another great guy to work with. We would recommend this dealership and their staff for purchasing and/or servicing your Kia.

Great experience. Very easy to deal with. Service does an outstanding job as well. Upfront with…read moreeverything, no hidden (protection packages) added to my purchase.

Cumberland Mountain CollIsion we used there business for repair on our 2023 Armada. They went out…read moreof there way to get us in and repair the vehicle in a timely manner. When we got our vehicle back, it was in excellent condition. I would recommend them to anyone. They are a great bunch of people, from the front office to the repair shop.

I brought in my Cadillac XT5 for a repair to the back liftgate after being rear-ended. The repair…read morewas not up to par, as the bumper is now pulling away from the body. I also had an issue with my front camera not working after getting the vehicle back, and I had to take the vehicle to the local Chevy dealership and have a body control module replaced, which should have been caught at the body shop. Also, my rear windshield wiper fluid is not working. I contacted Cumberland Mountain Collision on September 17th, 2026, by email and have yet to receive a reply to remedy anything mentioned above, which is why I am giving this rating.

I highly recommend Mike Towing & Recovery , they are great! Eugene didn't have me waiting long…read moreafter I called, it took him less than 10 minutes to get my keys out my locked car.

I went there and bought a 2000 Jeep Grand Cherokee laredo..all I was told is what a good deal I'm…read moregetting that is was a good Jeep. Well it didn't make it out of town. It was overheating. I called them and was told it was an asi is deal. Those words were never said until it broke down.i wouldn't recommend them to anyone. They ripped me off for $820 The Jeep is now on the side of the road waiting for me to come back with a trailer and haul the junk home.. So go there at your own risk