Fantastic service right after Christmas! It was a time that could have been impossible to find…read morehelp. The owner came to my home's rescue, connecting my new kitchen and bathroom sinks to the water lines, making a complicated job look easy. Complete competence and perfection!

Eric was prompt, efficient, friendly and professional. His work was great. I was very pleased!read more

We had an excellent experience with the Otter Guys!…read more Responsive, friendly and they know what they are doing. T hey fixed our water heater, while almost every other outfit tried to sell us a brand new water heater instead of doing the repair. Turned out, just a leaky PCP pipe and there was nothing wrong with the water heater! Trustworthy. Integrity.

I contacted The Otter Guys yesterday to schedule service for our older shower systems, and the…read moreappointment was set for today between 12-4 PM. By 2:30 PM, we still hadn't heard anything, so I called the office and was told the plumber would be here. 4:00 PM came and went with no arrival, so I called again. I was told the plumber must be tied up and that she would check the status. At that point, I told her not to bother. We completely understand that unexpected issues can delay a plumber -- that's not the problem. The issue is the lack of basic courtesy. A simple phone call to reschedule would have been appreciated. Instead, I sat at home for four hours waiting on a no‑show. It was frustrating, inconvenient, and highly unprofessional. Based on this experience, I would not recommend calling them.

Best value, excellent customer service and quality work! My air-conditioning system was not…read morecooling the house properly and I knew that it simply needed a couple of pounds of R22 due to a minor leak that I was already aware of . However, nine companies wanted to charge a diagnostic fee between $100-135. Solutions only charges $49 but if they do the work, they refund you that fee! I got an appointment the very next day and Kirk arrived promptly at 9am. He was solutions oriented and helped me stay within my budget. I highly recommend this company.

DO NOT CALL!!! The pressure release valve on my water heater…read morewas dripping. The plumber looked at the sticker on the water heater and said it was simply too old and needed to be replaced. He did not run any diagnostics to see why it was leaking. I asked him several times if he could test the pressure in the tank to see if it was over heating or if it could be a faulty valve. He refused to do anything and because he was a master plumber with 20years of experience and the heater was just too old. He gave me a quote for new heater ($1200+) and left. I called another plumber right away who came and ran several diagnostic tests, checked the pressure and figured out that it was just a faulty valve. He replaced the valve which fixed the leak! DO NOT CALL THESE PEOPLE!!!

My hot water heater started leaking water everywhere and I needed to get a new one ASAP. My first…read morequote was from Michael and Son's (beware) and it was for $2800. Smith replaced my water heater for $1575, the least expensive quote I received and he did it the same day! Very nice fellow and good work done. Will be calling on him again!

I have used smith plumbing for many years now for renovation work to new construction. Their…read moreexpertise and prompt manner has helped maintain my level of customer satisfaction as a general contractor. I have recommended them through the years to my customers for all their plumbing issues.

Terry was very personable and provided in depth education on water management systems and was very…read moreknowledgeable and gave solid, fair pricing. Bill F.

I will never recommend this service. While putting in water softner the water line was cut without…read morecutting the water off. This shot water into my furnace completly destroying it. this company wants to pay for parts. My furnace was in perfect shape with every check up done since since purchase. Furnace is $5600 replacement. Heating company said parts would be over $3400. yesterday while pulling the heat air unit they found the wire harness fried also and several other parts destroyed that they can not replace. I believe they should take responsibility for their error. As of yet we have no settlement. I expect them to pay for the furnace air unit which they destroyed. It would be the only right thing to do.

Zephyr performed a swap of our hot water heater for our home. The crew showed up on time, were…read moreexpeditious in getting the work done, and did a great job leaving the work area cleaned behind them. The company owner took the extra time to educate us on what we were buying, and spent some time showing us the condition of the related gas exhaust ducting and improvements they made. I highly recommend this company for their prompt response, professional work ethic and attention to detail.

These are the people you want working on your hvac system! They were kind, courteous and did a…read moreGREAT job. From the detailed estimate, to the execution of the job, they were fantastic to work with. Their attention to detail is what sets them apart from other local companies. I highly recommend them.

Today Dave's is closed and the temperature outside is about 10. Cold as crap. The furnace in my…read moreson's house was on the blink. I ran by Dave's office. They were closed but Dave walked up to my car. We talked a little about the issues, not dead but making scary sounds, the furnace. He said someone should look but his technician was tied up out beyond Churchville. I could pick up a few tools and have a look. Did I mention snow and ice. He had to dig his way into the basement. He probably froze but got the job done.

Called yesterday, arrived today and took care of our needs. Seem knowledgeable and they are very…read more polite and friendly. Answered all our questions with answers that made since. Our first opportunity to use their service and if we need HVAC service again they will be who we call. Highly recommend.

We used Charlottesville Plumbing Solutions for an emergency situation and were very satisfied with…read moretheir responsiveness and professionalism. I contacted them on a Saturday night at 11:45 and the problem was fixed by 10:00 am Sunday morning. We'll definitely use again if needed.

From the owner: Charlottesville Plumbing Solutions protecting the health of Charlottesville!…read more We are Licensed and Insured!! No Bait and Switch. Firm Price on quotes.