​I had a wonderful experience at Victory Toyota Highlands! I worked with Tracey, and she made the…read moreprocess of buying my 2022 Jeep Renegade incredibly smooth and stress-free. She was professional, knowledgeable, and went above and beyond to make sure I was happy with everything. If you're looking for a great deal and even better service, go see Tracey--she is the best!

Zack Auber was able to get me back on the road after a flat tire issue. We were traveling from PA…read moreto Ohio. We were towed over on a Sunday night and Monday we were back on the road at 1210pm. Thanks again for helping us in our travels.

Buying a car with small kids accompanying can be stressful, but this dealership made the entire…read moreexperience surprisingly enjoyable. From the laughter with my boys to the basketball hoop shots (our favorite), from the moment we walked in, the staff was super welcoming and patient. This can be hard to find because of the chaos that sometimes comes with little ones. On top of that, they were knowledgeable, transparent, and took the time to explain everything clearly so we felt confident in our decision. It's rare to find a place that balances professionalism with such a family-friendly atmosphere. Chris found us the absolute perfect fit (my new traverse!!!) and I can't wait to send my friends and family to him! If you're a parent who dreads bringing kids along when car shopping, this is the place to go. They truly go above and beyond to make sure everyone, even the littlest customers, feels welcome.

Service department is crooked. Took two days to replace a bad sensor, which I deemed should have…read morebeen covered by extended warranty. Next day check engine light came on. Scheduled another appointment. They say it threw a code unrelated to what they had done. They reset code and charged another $150 diagnostic fee.

Bought my car here in 2023 and bought the extended warranty. Had a mild suspension issue come up in…read more2026 and called the salesman who sold it to me, Zach. He helped direct my call to call the service center and explained what was going on. There, Cody, was able to get me in the next day and get my vehicle fixed. Whole process was less than 24 hours and they were able to get me back on the road with complete resolution of the issues all covered on warranty. Will continue to buy vehicles here when their employees are so eager to help their clients!

I've gotta give Straub Honda credit. It takes real confidence to look someone directly in the eyes…read moreand offer them HALF of what their car is actually worth. They offered me $4,000 for my vehicle like they found it submerged at the bottom of a lake with three missing tires and a family of possums living in the trunk. Naturally I assumed something catastrophic was wrong with it that I somehow missed. Nope. Another dealer immediately gave me $8,000 without even doing the dramatic "hmmmmm" dealership act where they disappear into the manager's office for 45 minutes to calculate how badly they can insult you. So either Straub Honda's appraisal department is powered entirely by expired gas station sushi, or they genuinely hoped I was dumb enough to celebrate getting robbed in broad daylight. The funniest part was how serious they were. Nobody laughed. No wink. No "gotcha." Just a completely sincere attempt to buy a perfectly good car for the price of a used riding mower. At this point I'm convinced if I traded in a Ferrari there, they'd offer me $11,500 and a complimentary pen. Absolutely incredible experience. 10/10 if your dream is to feel like your car was evaluated by two toddlers and a broken calculator.

Ever need your gas or diesel serviced talk to Bryan over at the service department 10/10 recommend…read morein and out no problems all around great experience I've ever had with a dealership

Jim was SO helpful! Our new 2020 car got into a traction mode and wouldn't go off which limited…read moreour to about 40 mph. Even after service hours he researched and solved our problem!! Thank you so much for helping out of town guests!

The service its self from the mechanic is great but the service manager is a dickhead i have been…read morecoming here for 7 years and never had a problem with walking back and telling the mechanic exactly what is going on because I know how it is I was a mechanic for 15 year and coming straight from the customer is the best way to get the information but for 7 year I have walked back and told the mechanic what was going on and then just coming back out and sitting till they are done and this guy is saying that I cant go back there for even a sec to tell the mechanic what is going on and he says the owners said that no one can go back there and he was very rude about it I have a problem walking and I couldn't here him so he started yelling at me and say you cant be out here and I walked back over to him and he said with a rude attitude you are not allowed in here never had a problem before

I work here, and I LOVE the atmosphere!! We truly care about those whom are looking to buy a…read morevehicle. Straub will above and beyond to help and assist each and every customer. It doesn't matter the vehicle. We have a vehicle to meet everyone's needs. Please, stop in and ask for James. I will take care of all your vehicle needs. I look forward to seeing you soon. Thank you!!!

Best service department around. Fixed my 2016 - 75th Anniversary Edition Jeep Cherokee on the same…read moreday I called for an appointment! Thank you, Phil.

PSA - If you purchase a vehicle from Elm Grove Dodge, please don't waste your money on a Steel…read moreShield undercoating warranty. As a direct quote from the Sales Manager, "Overspray is expected". Regardless if it's your plastic inner fenders, exhaust pipe, exhaust manifold, or any other number of non corrosive parts. If you take it back with a complaint, you'll get a decent wash job and a little extra undercoating from a spray can and sent on your way.

I needed a jump start 3.3 miles away from their shop, they sent a guy out in a car with jump pack…read more Charged 210.00 I should have asked what it cost . Never again. That's insane

I have not used this business but a white tow truck of theirs and a dark grey one were speeding and…read moredriving recklessly on the Blvd of the Allies today cutting off vehicles and almost caused two accidents. If their drivers drive this way I can't imagine how they run their business.