Belt broke and tensioner was bad. No tow company would come pick it up because it was in a rural…read morearea. CJ's towing agreed to come get it and bring it back to my house for cheap. Overall good service

I was traveling from Illinois to Pennsylvania on I70 last week when my 2021 Kia Soul's check engine…read morelight came on. The car went into 'limp' mode in St Clairsville, OH and I was able to drive to the GM dealer. Unfortunately the GM/Chevrolet dealer said they could not work on Kia's and suggested Jamie's Garage. I went to Jamies where he diagnosed it as cylinders 3 and 4 were mis firing but was booked solid and not able to make the repairs that day. Jamie drove me to the Enterprise rental Car where I discovered they had no rental cars. Jamie was able to take me back to the shop and got me in quickly. Within 2 hours of this ordeal, he got me back on the road with new parts and repairs. I am grateful he was there and that time and was nice enough to help try and get me into a rental. Great Job Jamie. Thanks

This was the first time I have ever used this shop. I didn't know who to call, but after a few…read morerecommendations from others I had them put in a new engine for me. I was very happy with the overall service. While their price wasn't the cheapest, it wasn't the most expensive either. They really know what they are doing and they did great work. I highly recommend them.

Friendly staff, as others have mentioned. That's the only positive thing that I can say about my…read morerecent windshield replacement: Sub-par work with no attention to detail: the rubber strip which goes behind the windshield was put on unevenly, flush with the roof on the driver side, sticking up on the passenger side. I was told that "that's just for looks" which doesn't at all mitigate it not being lined up uniformly. Also, the strip didn't extend around the corner of the windshield on the passenger side. I had to go back the next day to point these things out - in addition to an improperly-placed rear view mirror which had an air bubble and gel showing from the outside. They tried to put it back on properly, then I heard the guy yelling about how he can't get it to work right (which is what you want to hear while sitting there waiting for work on your car to be done). He also just stuck some sort of sticky black material in the corner of the windshield, and told me that the (uneven) rubber strip should "settle down after a while". For good measure, I also noticed a new scratch on my driver side front fender when I got home. Will not take either of my cars to them in the future.

I was about to leave for a 300 mile trip and my driver's side window decided it would seek refuge…read moreinside the door and refuse to roll up the night before my trip. I called several places and Mark at Advanced Auto Glass was able to squeeze me in without an appointment on a Saturday morning. He examined the situation, and even though he didn't have the part needed to fix the problem, he explained the complete fix and rigged up a stable solution which got me home safe and sound. For an hour's worth of work, he charged me almost nothing for his time and expertise. Thank you, Mark, for your honest service and allowing me to reach home safely. Clearly this is a hidden gem in Wheeling as I was waiting, another customer came in to pick up a previous repair, and left with a big smile on his face. This establishment provides quick and honest service (for cheap too), and they deserve your business more than the big chain stores in St. Clairsville.

The quality and service I received was excellent. They gave the best price and are more than fair…read more I will be back for all my cars needs and repairs.

Incredibly fast service, excellent communication, pricing exactly what I was expecting to pay. I…read moredefinitely recommend this shop!

My car's tire blew on a back road and was towed by this company. They charged 300 for the initial…read moretow and 50.00 per day until I could get it back and an additional 100.00 to tow it to me 5 miles away. None of this is the issue, but factual information. My issue is that my car now sounds like the love child of a lawnmower and dirt bike. I reported this to the gentleman and he insists that I caused the damage myself. He has refused to take any action to remedy the situation and hung up on me. Accidents happen, my car is a smart car and very small.. Not the kind of vehicle that folks deal with often, but to claim that I caused the damage by pulling off to the side of the road is next level insulting.

The only reason I'm giving anything more than 1 star is because the guy showed up pretty quick. A…read moreman broke down and had to pull partially into my driveway to wait for the tow truck. When the truck showed up, the driver blocked the road(which was necessary) but when people began turning onto the road and waiting, he began yelling at these people to go around through the ally, using all sorts of profanity(while my 7 & 9 year old kids were standing there)! Normally I wouldn't say anything, however, this man is extremely rude and unprofessional. I know I will never call him up for help, don't care how cheap the price is!! I'll gladly pay the extra for a company that shows professionalism!!

I've used Martins before and have always been more than satisfied with their quality and service…read more I bought a brand new Kia Sportage a couple of months ago, and I didn't just get a chip, I had about a 3 1 2/" crack. I wanted to cry!! My insurance company had me schedule with Safelight. After 3 bad experiences, I just told them to forget it, I'd go somewhere else, even if I had to pay for it myself. Martin's got me in in just a few days, and asked questions that were never asked by Safeliight. Important ones, like if my car had a lane change function, which it does. How were they going to recalibrate my vehicle in my driveway or at my place of employment??? I'm so glad that I was so disgusted with them that I called Martin's to do the repair. Yes, I had to leave it for the day, but they called a couple hours before I got off work anyway. My insurance company paid for it, I hope it never happens again, but I won't call Safelight ever again. Go to Martin's Mobile Glass, they are the nicest folks to deal with!! Shop local, you find the most caring people that way!!!

Great business to get a new windshield, very efficient, contacted my insurance co. and did great…read morewith the paper work! The windshield looks great! Very Satisfied, K. Fivecoat

If one requires auto repair in the New Philadelphia, OH area please consider Ridgway's for your…read moreneeds. I've been using them since the business was owned by Keith Clemens; Adam Ridgway and his wonderful wife, Maggie, bought the business a few years ago and the service has continued to be just as good. Maggie & Adam are always a pleasure with whom to deal. Service is great, they're very friendly and will work with you providing great service!

The communication had a huge breakdown. They say they have a text line but never respond. I called…read moreand left messages and nobody calls back. When I finally got a text they were very passive aggressive about it. Look if you got $$ for eyes and got yourself too busy to handle customers correctly and in a timely fashion then maybe you shouldn't have a text line or hire another secretary to handle calls. I left my car for a whole day to get done and they acted like it was an issue to leave it another day... um get more people to work, I need my car to work I took off a whole day and they barely looked at it. Then when picked up estimate not even ready and asked questions and was told not to even worry about those things... I have asked other shops and they all tell me oh ya basic tuneup needs done! So I DO NOT RECOMMEND Ridgway. They need to take 2 weeks to cleanup their schedule, hire more people and have more spacing to actually check out the cars correctly and oh ya get back to people in a good time frame not a week later!!!!

INCOMPETENT. Took our car here for repairs, and had to take it back THREE TIMES for them to fix…read moremore things they had either forgotten to fix, or broken in the process of fixing the car. Ended up with an additional $300 in repairs.

I've been taking my cars here since I moved to phila in 2004. This place has always been a…read morereasonable price and they're honest enough to let you know if you should take your car somewhere else. The only complaint I have is that sometimes they're too busy!