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    Elm Grove Collision Center

    3.5 (6 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Elm Grove Collision Center

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Elm Grove Collision Center Photos

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    5 months ago

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    3 years ago

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    2 years ago

    Great service. Very busy but took time to talk when we needed to. Listened and gave top notch repair.

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    A-1 Braden's Towing & Collision Repair

    A-1 Braden's Towing & Collision Repair

    (3 reviews)

    I have called A-1 Braden' Towing multiple times and have always been impressed with their service…read moreand timeliness. The last driver took his time with connecting my car and I felt like the price was very good.

    Avoid this business. The collision repair work is adequate, but the person who appears to be in…read morecharge is someone no customer should ever have to deal with. My truck was repaired after a small accident. The shop called on a Monday and left a message stating my truck would be finished later in the day. I arrange a ride to tge shop for Tuesday afternoon and arrive at the shop. I tell the workers why I am there, and 15 minutes later they tell me that they " just pulled a truck into the bay for a brake job so they cant get my truck out. I will have to wait till they are done or come back later" This was unacceptable to me, my ride was on their lunch break, and I wanted my truck that was paid for already. And I told the workers I did not have time to wait, and woukd be unable to arrange another ride. Long story short, a person I believe to be the person in charge arrived and began swearing at me while I was standing outside of the shop on the phone with my insurance agent. I came right back at him stating this was all unacceptable. He then said that "your truck aint done yet. It needs one more part I will call you when its done". Not only was his grammar terrible, but he was now being a jerk to me for being upset that his workers screwed up! My agent called there, to no avail. Now his story changed to I am not releasing the truck until the insurance check clears the bank in case somone tries to stop payment on it. Stating that my agent threatened this , which my agent denies saying and denies is even possible. So, this guy was flat out refusing to give me my truck that he called me to tell me was done. At that point, I was forced to call the local Sheriff to have a deputy dispatched to mediate this situation. The antagonist then told me to " get off my property". I did so, and walked to the street where he followed me and kept inching nearer to me. At that point I was afraid for my safety. I was talking to my insurance agent and told her she may need to call local 911 for me. At that point he backed off. Once the deputy arrived, my truck was released and the antagonist continued to make snide and insulting comments about me, the clothes I was wearing ( he is obviously not an Ohio St fan), my appearance, and somehow he accused me of being a "Hillary Clinton voter" ( where that came from and what that is supposed to mean: I dont know). And on and on and on. I apologized to the deputy for his need to come out for this and he simply said, " believe me, I am not surprised" Like I said: the work was adequate, the experience was unacceptable.

    Elm Grove Collision Center - bodyshops - Updated May 2026

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