I am writing to formally express my concern regarding my recent experience with an employee at the…read moreYMCA. During my visit i interacted with Jess. I found their behavior to be unprofessional and disappointing. Specifically, receiving weird looks, lack of communication, and felt rushed to make a decision. Ever since the establishment changed owners this place is just not like it used to be. As a member/guest, I expect to be treated with courtesy, respect, and professionalism. Unfortunately, this interaction did not meet those expectations. and negatively affected my experience at the YMCA. I respectfully request that this matter be reviewed and addressed appropriately. My intention is not simply to complain, but to help ensure that all members and visitors receive respectful and professional service. Thank you for taking the time to review my concerns. I appreciate your attention to this matter and would welcome a response regarding any actions taken or the outcome of your review.

If screaming children and staff that allows posted rules to continually be broken without saying…read moreanything, this Y is for you! Don't forget the continued broken promises of improvements year after year to try and drive membership sales... you're better off spending more money elsewhere for an enjoyable workout. I've had enough!

Like everything else in the Charlotte area it takes forever for construction . I rejoined after a…read morefew years and the inside still a mess and the construction outside is not even near done . Like the charlotte aiir it's been ten years and still not done . The gym only has ten treadmills lol ...ive seen a McDonald's down the street get demolished and rebuilt in six months this is taken years just to renovate

Great gym. Equipment is old, space is minimal but staff is super amazing. Only negative is the pool…read moretemperature being an overwhelming jacuzzi like 83-87 degrees daily. Somehow this is preferred by the facility director and water aerobics groups. Makes no sense to try and get a decent swim workout at these temps. Also the carbon foot print caused by extra heating.

This is the YMCA in my neighborhood that I frequent quite often. I had an issue with my membership…read moreand the staff was able to help quickly and without any problems. He was a huge help! He even guided me towards learning how to use the YCLT+ app on my phone so I could check in without having to use the handheld membership pass. This gym is clean and well ventilated and I love it. I usually go in the morning, so not a lot of people there. I've been to many YMCA in Charlotte and this is one of my favorites. In the morning, it's an older crowd. Which is great for me I'm not looking for a show stopping crowd. I go to the gym to work out and for my health not for a runway show so if that's what you're looking for this is the YMCA for you. This YMCA also provides workout classes as well that you can choose from that's included with your membership. There's also a swimming pool and a locker room where you can shower after each workout. There's a basketball court and also childcare area, but I'm not sure how that works. There is also lots of parking.

I was in Charlotte on a rainy day (postponed that day from being a spectator at the PGA Men's Golf…read moreChampionship). Researched YMCA's close to our hotel and went to the McCrorey YMCA in Charlotte. Used my reciprocity with Silver Sneakers membership from Jamestown, with use of the facility for FREE. The indoor pool at the McCrorey Branch was fantastic, a nice respite on a very rainy day. The lifeguard and entire staff was friendly, helpful, and professional. Everything was clean, from the front lobby, locker room, to the pool. I highly recommend the McCrorey YMCA for everyone.

Decent gym, not the biggest but much better after the fairly recent renovation. Peak hours are…read morevery busy (5-7 on the weekdays) and you may have to adjust your planned workout due to limited equipment. The classes I've done are good, and the staff has been nothing but friendly. Locker room is clean as is the pool. I do wish they'd patrol the parking lot more in the evening (especially Friday) as numerous people park here and go to the surrounding restaurants and bars, making it difficult for members to find parking.

I normally don't go to this location because it hasn't been updated in years and feels pretty…read moreoutdated compared to the other locations, especially for an area that's growing so much. I stopped by recently because it was convenient and brought a guest with me. Before doing anything, I asked the woman at the front desk how the guest policy worked. She didn't really explain it and instead just asked for my guest's information. I assumed she was simply checking the system to see if my guest had visited before. I stepped away for a moment to check whether the court was crowded, and while doing that, something came up that required me to leave earlier than expected. When I came back to the desk, I told her never mind and that I needed to leave. She responded, "It's okay, I sent the receipt to your email." That caught me off guard. I assumed it was just confirmation of entering my guest's information, especially since I thought guests used to be free (which is why I asked about the policy beforehand). When I checked my email, I saw that I had been charged $20. The issue isn't the money, it's the lack of communication. Before charging someone, the process and cost should be clearly explained. I've never had issues at the other locations I visit, so this felt like a one off experience, but it's enough that I probably won't return to this location.

This YMCA is in a great location downtown Charlotte NC. This is the perfect place to get a…read moreWonderful workout and pamper yourself afterwards in the hot or wet steam. There are alot of weight machines, hand weights and exercise classes as well. There is also a nice walking track as well. I would Highly Recommend!

Clean; new equipment, rarely crowded; variety of fitness options; free parking (during off prime…read morehours); towel service;

We drove 35 minutes here just to get kicked out of the gym because I had the "wrong shoes on" mind…read moreyou there were no signs anywhere that mentioned anything about what shoes we have to wear. For the record I had on Birkenstocks and I wear these shoes all the time to the gym and they've never said ANYTHING nor have I ever had an issue. I understand it's for safety to have fitted shoes but I don't always bring extra shoes with me every where I go, especially because I was just tryna make a quick stop to work out after running errands all day. A YMCA membership is not cheap, respectfully they shouldn't be kicking their guest out for not having proper attire. If they're going to do this provide backup attire or at least give me a warning for next time.‍ Fortunately the woman was kind about it but she didn't even allow me to work out since I was already there!! She kept apologizing like that's gonna give me my time back, this is my only day off and I don't have time to drive back and forth over some shoes.

I was redirected here while trying to go to the Keith location . Apparently they were at capacity…read morefor the pool and splash area. We came over to Simmons and we're able to swim for 2 hours . It was a nice little pool. Could use some upgrades to the slide area. I saw kids having to push themselves to get down the slide lol that didn't look like too much fun .

We had my daughter's third birthday at perfect balance and it was amazing! Everything was very…read moreorganized and she had so much fun. The staff made it easy on the parents. I would recommend a birthday party here!

If you're looking for instructors who genuinely care about children, I highly recommend choosing…read moreThe Little Gym over Perfect Balance. While the monthly cost at The Little Gym may be slightly higher, the overall experience is significantly better. My son is three years old, and like many children his age, listening is still a skill we're working on. I initially thought Perfect Balance would be a great place for him to develop new skills and improve focus. Unfortunately, our experience was disappointing. During one class, the instructor became visibly irritated when my son got distracted or didn't follow instructions. At the end of class, she had him line up with the other children to receive a stamp for participation. She even dipped the stamp in the ink pad, only to look him in the eye and tell him he wasn't getting a stamp because he hadn't listened. I understand the importance of teaching children accountability, but I strongly believe the instructor's approach was unnecessarily petty and inappropriate for a three-year-old. If she felt it was important for him not to receive a stamp, she could have spoken to me directly. I would have respected that. But having him go through the motions--only to publicly deny him a small reward--felt more like punishment than a teaching moment. Because of this experience, I ended our membership effective immediately. We will continue going to The Little Gym, where the instructors are patient, supportive, and understand that children--especially toddlers--have good and bad days. They work with him, not against him. One final thought for any parent considering Perfect Balance: my son also participates in Soccer Shots, where I regularly see other three-year-olds wander off, lose focus, or struggle to follow instructions. Yet, at the end of practice, those children still receive stamps and stickers--not because they performed perfectly, but because they showed up and tried. Why? Because they're three, they're still learning and that deserves encouragement, not shame.

To the people who say that people just throw things and don't care, yes hun thats how you learn I…read morehave been there for 3 years and I would rather be there than anywhere else I love it

Coaches are too busy comforting the kids who are too scared and need to go home until they are…read moreready or too busy with the unruly kids to actually teach. WAYYYYY too many times I had to check someone else's child becasue their parents failed to do so. Parents sit in the car or are too busy on their phones and laptops. They treat this place like a drop in daycare. The amount of times I've seen a brat harass my child and nothing was done is ridiculous. My child simply wants to learn a cartwheel. One simple thing. I even paid for privates. Yet nothing. It appears you have to be a certain color or have the same views as the people who work there in order for your kid to advance to the next level or else your kid is just there for fun, not to learn and grow in their craft. They mainly cater towards white boys and push the black girls to the side. Ive seen the girls team practice and the boys team practice and the boys get more instruction and conditioning than the girls. It's a shame because the girls are all black, I wonder how it would be if the girls were white.