BEWARE!! Appt was…read morefor a Thurs (10/5/23) he calls an hour beforehand to reschedule for Friday (10/6/23) He shows up and first looked at the stove. He tells me it wasn't worth fixing and parts would be impossible to find. Then he starts working on the dryer (which is only 3yrs. old and wasn't cheap). He takes it all apart, tells me he has a dentist appt and will come back Sat (10/7/23) to finish. He comes Saturday morning to finish. Then tells me that he accidentally broke the blower wheel and will replace it at no charge but he won't have the part till Monday (10/9/23). I don't hear from him, calls on the 11th, finally comes back on the 16th at 7:30pm. Puts it all back together and charges me $175. I do a load of laundry and literally cried when I opened the dryer and my clothes were still soaking wet. IT WASN'T FIXED! I call him, he tells me it must need a different part. a few days later he leaves me a vouc that he's sending me a partial refund and to call someone else!! This showed up a few days later.. he gave me back $100, kept $75 for "diagnosing my stove"!! It's almost April now.. and my dryer is still broke Which has made life extremely difficult for a widow mother of two thats struggling to get by. Words do not express how upsetting this entire experience was and I pray this isn't their typical service practices.

WOW! Reasonable…read morerates, and fantastic service. A very rare find anywhere. Like finding a great mechanic, I have found appliance repair I will use, and recommend every time, and highly. The thoroughness by which my washing machine was inspected and repaired, unmatched. If yo are looking for, "old school" repair, and service, look no further. Eric astounded me with his knowledge, quick repair, and personality. You can't go wrong choosing Ozark Appliance Repair. Top notch, on all levels.

Evan recently installed extensions to our remodeled basement from our existing central vacuum…read moresystem. He was very thorough and reasonably priced. One day after completing the installation of our basement vacuum extensions, he immediately came back out to our house to fix the system because the drywallers for the basement botched up our system (on a Saturday, no less!) by their severing a wire to the system making the suction fail. It wasn't Evan's fault, but theirs. He came out and saved the day! Great customer service!

called The Vac Shack and talked to Evan about overheating issue with our Beam central vac system…read more He explained several possible causes but felt sure that it was the main mother board and gave an estimate. We had Evan come to the house a couple days later. After careful testing and diagnosis, he decided to change the board. Evan then spent a considerable amount of time checking to make sure this fixed the overheating issue which it did. He also inspected and cleaned the filter which he did not charge for. His estimate was spot on. We are very pleased with his work and saved us quite a lot of money over buying a new unit. Would recommend for vacuum repairs.

The service requested was done with quality work and great value. There was trouble with the part…read moreneeded but the tech took care of it.

Came out to fix my dryer a few months ago and replaced the belt! Technician was very informative…read moreand knowledgeable about the issue that I was having with my dryer. Completed the job and works wonderfully. I called them again for my washer this time. He again was pleasant and informed me what was going on. I will always call them for all my services. AAA rating thank you :) Definitely a trustworthy company that will call you when they are in the area and show up on time. Fast, reliable, get the job done! Call them for your services needs.

They fixed the issue in a professional manner and it was affordable. The communication was great as…read morewell with a call to let me know approximate time and another when they were on the way. This helped a lot.

The technician was there to repair washer. He said he ran it through all the cycles and it was…read morefine. But he was there less than 20 minutes. It still isn't working. We are out a service call fee. Also, he was unprofessional and without common courtesy.

They rescued us after we were screwed by another company in town cancelling a service call at the…read morelast minute. Came the day I called when it was hot and he fixed our AC unit without overcharge. Explained about the problems with our unit and told us we may want to consider purchasing a new one for next season. Didn't have to listen to a big sales pitch about selling us a new unit either. felt he was being straightforward and will be using their service for our future needs

Gravity Drain Services was called by my apartment complex to clear a drain. I had woken up to…read moresewage from my front door to my back door on the first floor. Goodbye dog bed and plushie dog toys. Goodbye paycheck for the day as anyone who has ever had to deal with this sort of thing knows. You have to toss the awful smelly heavy wet items, mop up the biohazard, then disinfect everything. I felt sick for days afterwards. Back to my story - The river of sewage was very surprising as I had only washed my face and flushed the toilet once after I went upstairs for the night the night before. The plumber who came told me that the 3 townhouses next to mine are all connected to me and so if they have a problem (flush wipes, etc) it is going to back up in my townhouse. Definitely not the news I wanted to hear. He brings back all 105 feet of snake and finds hair and "strings" (indicative of feminine products). I like the term "drowned rat" myself. I receive an email from my apartment complex that I now owe $335 for the plumbing. Mind you, I use a drain catcher for my long curly hair and I learned early on from my father to always respect the toilet. I call Gravity Drain Services and kindly ask if they could reach out to my apartment complex to inform them what the plumber told me, that the issue could have come from the 3 townhouses connected to me. They decline. Wow. Is it too much to ask for the truth to be told? That's all I was asking. The little guy gets knocked down again. UPDATE - the rental company was told the truth and the charge was removed. Thank you for doing the right thing.

Called them out to replace a broken/improperly installed toilet flange. They arrived 5 minutes…read moreearly, took care of it quickly even with having to chip out the old one, and replaced it with a better quality flange without me even having to request it. Will definitely call them again in the future.

I've used A&J two or three times now, all with excellent service. One time, it was a holiday,…read morefreezing cold, and dark; they showed up as champs, and were polite and professional under clearly challenging conditions. Recently we had Sean come out to trouble-shoot, and ended up with a video camera DVD of a drain line from the gutter to the street, which pinpointed our troubles. Plus some ideas for low cost fixes; all for a reasonable fee, and in good time. Very professional all the way through, from service to technology to paperwork. Here's your Pro-Tip from Sean: remember to rout out your lines before the holidays, as a matter of routine maintenance. Otherwise, when the house is suddenly full of twenty relatives - whoops! What might have been a small problem turns into a big problem at a bad time. Thanks, Sean!

Prompt service. They go above and beyond to make sure things are back in order and running smoothly.read more

Very professional and done right the first time. We have used their service many times. All About…read morePlumbing has earned our business.

I was just charged more than $2,000 for installing a water filter that I supplied. Then an…read moreadditional $$1300 for installing 4 faucets, not new locations, or new vanities. But remove old, install new that I provided. We noticed after their departure, parts not switched, water lines leaking. But under no circumstance will they ever set foot in here again. Take my advice get it in writing, then run......