BEWARE!! Appt was…read morefor a Thurs (10/5/23) he calls an hour beforehand to reschedule for Friday (10/6/23) He shows up and first looked at the stove. He tells me it wasn't worth fixing and parts would be impossible to find. Then he starts working on the dryer (which is only 3yrs. old and wasn't cheap). He takes it all apart, tells me he has a dentist appt and will come back Sat (10/7/23) to finish. He comes Saturday morning to finish. Then tells me that he accidentally broke the blower wheel and will replace it at no charge but he won't have the part till Monday (10/9/23). I don't hear from him, calls on the 11th, finally comes back on the 16th at 7:30pm. Puts it all back together and charges me $175. I do a load of laundry and literally cried when I opened the dryer and my clothes were still soaking wet. IT WASN'T FIXED! I call him, he tells me it must need a different part. a few days later he leaves me a vouc that he's sending me a partial refund and to call someone else!! This showed up a few days later.. he gave me back $100, kept $75 for "diagnosing my stove"!! It's almost April now.. and my dryer is still broke Which has made life extremely difficult for a widow mother of two thats struggling to get by. Words do not express how upsetting this entire experience was and I pray this isn't their typical service practices.

WOW! Reasonable…read morerates, and fantastic service. A very rare find anywhere. Like finding a great mechanic, I have found appliance repair I will use, and recommend every time, and highly. The thoroughness by which my washing machine was inspected and repaired, unmatched. If yo are looking for, "old school" repair, and service, look no further. Eric astounded me with his knowledge, quick repair, and personality. You can't go wrong choosing Ozark Appliance Repair. Top notch, on all levels.

I had belt/belts replaced on my washing machine recently. It took the repair 2 visits to…read moreaccompolish completion. The repair man said he didn't have the correct belts and he would have to come back. I was fine with that. They do not charge for a service call if you have them complete the work. When the repair called to set up the second appointment, I mentioned the service call fee and he said that there would be no charge, since I had already paid $ 90 Well, when he was done, I paid him $ 231.00. Well in my opinion, $ 321.00 is an exceptionnly high cost to replaice washing machine belt. I can safely say I will not be using Kevin again.

Well it has been over a year since I last had Absolute Air and Appliance Repair out to my house,…read morethis time it was for my refrigerator. Kevin was the tech that came out and he was super nice and helpful. He fixed my frig and saved me at least a thousand over buying new. I can't say enough good things about them. Surprised that they aren't loaded with reviews on yelp. I recommend them to anyone in need of appliance or heating and cooling repair Thanks guys!

Great job. Showed up on time. Communicated quickly. Gave honest evaluation of repairs, costs, etc…read more for our washing machine. Highly recommend.

We had a heating element go out on our dryer. Strategic Solutions came out for a fair price and fix…read moreit pretty quickly and was very polite and professional. I will use them again if we need another repair

They rescued us after we were screwed by another company in town cancelling a service call at the…read morelast minute. Came the day I called when it was hot and he fixed our AC unit without overcharge. Explained about the problems with our unit and told us we may want to consider purchasing a new one for next season. Didn't have to listen to a big sales pitch about selling us a new unit either. felt he was being straightforward and will be using their service for our future needs

From the owner: Festus, MO Heating And Cooling Service Serving Crystal City,…read moreJefferson, West and St. Louis Counties and St. Louis City, MO Russell Brothers Heating, Cooling, & Refrigeration Specialists Inc Russell Brothers Heating, Cooling, & Refrigeration Speciali