Absolutely the best care, with my poor background having the lucky place where I can get this kind…read moreof care, I'm tearing up, I can't day enough, thank you to all of you

After years and years and years, I've tried to find a PCP who would truly listen to my concerns…read more I'm a generally healthy adult, but going on 30, who knows what's happening? I'm so grateful to have chosen Dr. Hartunian as my provider. She's warm, concise, and thorough. She respects the patient's time and works on schedule. At any time I had a weird-sounding question, or something I wanted to ask but I didn't know how to describe, she understood and explained comprehensive procedures or reassured me that something that was quite common. I've never had a PCP like her. She's the cream of the crop.

Just visited after construction was done and went through a demonstration of the process. Very…read morefriendly and professional group. Fast and efficient for sure, and a hip looking space.

Well, I' about 90 minutes into the quest website and I still cannot work out how to place a patient…read moreorder. If this website was a high school project it would fail. Also, Quest must lose many millions in tests not ordered, quite apart from damage to patients who cannot be diagnosed in a timely way.

i sat there for over an hour with only 2 people in there. mind you, i showed up about 10 minutes…read morebefore my appointment and still sat there like a dumbass waiting for them to stop joking and laughing behind the closed window. I am never coming back here and I hope they get their shit together because that was awful. not even doctor's offices make you wait that long just for some blood tests. If i could give 0 stars I would.

This is my first review, and it won't be my last, but I felt compelled to write a review of this…read moreMRI center. Longwood MRI is an incredible experience (note, if the words incredible and MRI are in the same sentence... you're on the right track). I have gotten one other MRI before so I had negative expectations about the experience. Longwood MRI was affordable, efficient, and most importantly they cared about the care I received. The staff are kind and helpful - the doctor who reads the scan is available if you have any questions about your scan after you get it done. I wasn't surprised to learn that Longwood MRI is a family business. The way they treat their patients is unlike most medical facilities around today: they still do it family-style, with only one center run by a husband and wife. Actually managed to pay 1/10 of the price I would have paid anywhere else without compromising quality.

Worked with this company for 18 years, and also had an MRI as well. They are the best!!…read more Dave

George is super friendly and great with explaining the services provided. I haven't gone anywhere…read moreelse for my car services but haven't felt the need to. They were kind enough to install my plates for free with my state inspection and I've only had to wait an hour for my oil change and car inspection (36). There was a cash price available if you have cash. Call to make appointments! They're always very busy and did have to turn away a walk in.

Upon coming here for a state inspection, I was greeted by the mechanic, he was sooo friendly and…read morewelcoming! I was expecting some attitude or some level of displacement, but nothing! I felt very confident being in his shop. I'm confident his work is going to be worth the money.

Hello. I have dealt with quest(ton) diagnostics more often over the last few years, now it seems…read morelike I one of their locations monthly. Uneven seems like a fair place to start. In South Weymouth, I got into a pi$$ing match with a couple of skunks who were short-staffed. I tried to be empathetic with the obviously overworked staff, I dissed Mgt, thinking they caused the logjam. Back & forth, next thing I know, she's done & telling me to leave, you know, before she stabs me again. Twice I was down to Cohasset, smooth as silk, just perfect. One other time, I though I could be a walk-in. I got forgotten about & fell asleep in the waiting area. Later, I just left. Just now I went to the website to book a blood work appointment for tomorrow for my doctor. I spent like 10-15 min creating an account, only to NOT be able to secure my need blood draw time. I have set online appt. for other times, at other times, no problem. They need to really get their act together. I'll see what else I can find, maybe I can do it to myself?

This was my third time at this facility and most definitely the last. I should tell my doctors to…read moreplease never send their patients to this location. Second time I was there waiting for service, I have noticed that they locked the door 15 minutes before closing time. I heard people coming up to the door to find it locked and leaving. So next time when I had to go back with my sick daughter for some lab work, I remembered them closing the doors early, so i went on the website to check they closing time, they were closing at 4:30pm. We can never come in the morning, so as soon as my daughter woke up from her nap (3:35pm), I grabbed her and rushed over to Quest location (about 10 min from my house). While parking my car at 3:55pm I asked my oldest daughter to run in and get in line. When i got the baby out of her car seat and went into the building, I found my oldest coming out, she said that the doors are already closed!!!! On the door there was a hand written note straiting that they close at 4 pm. But I was misled by the website and came on time for 4:30 closing! At that time there was a lady coming out and we walked in. Never have i had to deal with someone so ignorant and insensitive in a medical profession. We were exactly one minute late, I apologized and asked if they can please test my sick daughter. Explained the misleading website closing info (the nurse was aware of it, and said that she needs to tell "them" to change it). I pleaded, and she rudely refused. No heart, no compassion, no understanding especially toward an ill baby! In the past I closed my eyes on the fact that the rest room at the facility is not clean and is used as a public restroom for the whole building (my doctor in the building sent me to Quest to use the bathroom). Public restroom in the lab room 4" away from a lab station where they draw blood! I did not care waiting for up to 30 minutes to get my test done, I did not even care waiting for additional 20 minutes while nurse called my doctor directly! to find out how to do a lupus test he ordered (she did not know how to enter it into the system and could not find it). but this time was a true shock! I can understand anything, but terrible treatment at a medical facility. And with Mt Auburn Hospital literally right around the corner, why would I even want to go into this terrible destructive and unsanitary environment. I ended up going to Newton Wellesley (just happened to be driving by) and we had to wait for an hour, but people were so professional, nice and friendly especially toward children - that we actually had a good time there. As far as Quest goes - clearly they must train people not just draw blood, but to actually treat their jobs as a business - to treat clients with respect and strive to provide great service. As one hopeless location can completely destroy an image of a whole corporation, as in our case.

This lab is great! Yes, 95% of the time it IS staffed by one person, so don't come here if you're…read morein a hurry (but then again, who would go to ANY lab for blood-work with a time constraint??). My wait times have varied from 0 minutes (I was the first of the day) to a little over an hour (when the waiting room is completely full), it all depends on when you go. I've been going to the same Quest for.. 2 years now about once a month to get my INR checked. And honestly, this place has made me a little spoiled. The woman that runs the lab, Nancy, is probably the nicest woman I've ever met. She greets me every time I walk through the door, loves to chat, and gets my vein EVERY time (my veins are tiny and if I go anywhere else they often miss multiple times.. sorry if that's TMI). She even deals with calling the Dr's if my standing order has expired. :D The other woman who is there when Nancy is out is also wicked nice (I think Joanne is her name). For people that don't know any better, you should treat your phlebotomist the same way you treat your stylist! At least that's what I do. You obviously won't be sitting in the chair as long.. but the feeling is the same. Joke around, chat it up, and give hugs if you're a regular! They will remember you, and trust me.. the whole experience is a LOT better if they like you (even if it's a one-time visit). To the person that reviewed this before, that was right about the same time that the building was going through major remodeling and yeah, things were a little hectic/out of place during that time. But trust me, she didn't like how crazy things were then either (you try not having an access to half your files, a working phone, etc)

I've never had a worse customer service experience in my life. Although the lady at front desk was…read morenice, the tech that drew my blood was incredibly belligerent, angry that she had to print the orders my physician had placed and berating me throughout the encounter. Go anywhere else if you can

Excellent service. The owner who drew my blood is very friendly and knowledgeable! I will…read morerecommend to everyone I know!!!

From the owner: Home Blood draw Services/ Mobile Phlebotomyread more

Conveniently located right off of Rt. 9, and superbly clean with a very nice waiting room and…read moreamenities. Staff is friendly and courteous and they try their best to keep things moving. The MRI machines have Sirius XM radio which is a really nice touch. My only complaint is that the room you wait in right before you head to MRI only has like 2 or 3 magazines and on the day I was there, there was only 1 or 2 magazines in there. I wound up being in that room for about a half hour without any form of entertainment. It really isn't the end of the world but I know the time would have gone faster with perhaps a magazine rack with some options! No biggie. Anyway, I hope I don't require another MRI any time soon but if I do, I'll be sure to go to Shields.

NOT SAFE for Elderly Patients Our visit to this MRI office…read morewas deeply concerning from start to finish. The front desk staff was extremely rude to my elderly mother and completely inattentive to patient safety. After her scan, she was left to walk out of the dressing room into a nondescript hallway with several locked doors--and there were no staff at reception or anywhere nearby. I'm grateful she didn't fall or injure herself before I spotted her looking through the glass window toward the waiting area. Healthcare professionals should absolutely know better and do better. The situation went from neglectful to outright disrespectful when my mother realized she had forgotten something in a locker. Again, no staff were present. We searched for help, knocking on several doors before the receptionist finally appeared, remarking that she was "on lunch" and asking what my elderly mother wanted--in a clearly patronizing tone. When I asked to speak with a manager, the staff member refused and said she would be "reporting" me instead. We left without recovering the item. Later, the same staff member called to say they found it but refused to give her name, ending the call abruptly with "Have a blessed day." This behavior is unacceptable and completely unprofessional. Elderly patients deserve compassion, patience, and respect--none of which were shown here. We will never return to Shields MRI.

Dr. Dawn Anderson OB/ GYN…read more Dr. Anderson works at multiple Lahey locations, and she is my GYN. She is still accepting new patients and therefore has room in her schedule so I can make appointments with her within a week. She is not only very up to date with the latest research and findings in gynecology, but she is also completely without judgement and is very compassionate. I absolutely love Dr. Anderson and am so glad that she makes me feel so comfortable and informed about my health. So glad I found her!!

MRI -- Technicians had an unnecessary professional attitude…read more Made unreasonable demands & when complied with refused to do the MRI anyway. Patient was reasonably frustrated but nothing else. Staff chose to blame caregiver for patients attitude. Staff was unnecessarily antagonistic to a patient with stage four cancer & their refusal has throw off whole chemo schedule.