The right hand doesn't know what left hand is doing. I inquired about lab at 57 Bedford St in…read moreLexington ma and BIlh said it was closed. It is actually open and in my PCP' s office space.

Absolutely the best care, with my poor background having the lucky place where I can get this kind…read moreof care, I'm tearing up, I can't day enough, thank you to all of you

Just visited after construction was done and went through a demonstration of the process. Very…read morefriendly and professional group. Fast and efficient for sure, and a hip looking space.

I would not give any stars if I could. I never complain as I know everyone has a bad day but this…read morewas ridiculous. I had an appointment and there two people before me waiting. We waited over an hour for our scheduled appointment. No one ever showed up. I wished I had read the reviews before hand. I read them as I was waiting and this is a regular occurrence. Someone came in afterwards also and they called this person that was supposed to be there and she said that the woman had an emergency so of course they couldn't leave a note on the door which I fully understand but again this happens quite often. There were many complaints if you read the reviews. I will never come back or recommend this location.

Well, I' about 90 minutes into the quest website and I still cannot work out how to place a patient…read moreorder. If this website was a high school project it would fail. Also, Quest must lose many millions in tests not ordered, quite apart from damage to patients who cannot be diagnosed in a timely way.

Worked with this company for 18 years, and also had an MRI as well. They are the best!!…read more Dave

Their equipment may be aging or in need of a calibration …read more The table was vibrating fiercely during last half of study and loud enough to drown out the voice of technician through the head phones - never heard a word they said. The tactic of desk staff attempting to pre-collect a fee well in excess of copay by claiming they could "see in insurance computer system that my deductible had not yet been met" is a smarmy tactic. One that undermines the professionalism one expects from an established practice. This in and of itself will dissuade me from returning

Very happy at this place for brake pads change. Very honest shop, never upsold me the rotors…read more Turned a 10,000$ dealership charge into a 1k small job on my Mercedes AMG. Definitely recommend. George and his team is very friendly, included free alignment and small maintenance work/brake fluid changes.

George is super friendly and great with explaining the services provided. I haven't gone anywhere…read moreelse for my car services but haven't felt the need to. They were kind enough to install my plates for free with my state inspection and I've only had to wait an hour for my oil change and car inspection (36). There was a cash price available if you have cash. Call to make appointments! They're always very busy and did have to turn away a walk in.

Hello. I have dealt with quest(ton) diagnostics more often over the last few years, now it seems…read morelike I one of their locations monthly. Uneven seems like a fair place to start. In South Weymouth, I got into a pi$$ing match with a couple of skunks who were short-staffed. I tried to be empathetic with the obviously overworked staff, I dissed Mgt, thinking they caused the logjam. Back & forth, next thing I know, she's done & telling me to leave, you know, before she stabs me again. Twice I was down to Cohasset, smooth as silk, just perfect. One other time, I though I could be a walk-in. I got forgotten about & fell asleep in the waiting area. Later, I just left. Just now I went to the website to book a blood work appointment for tomorrow for my doctor. I spent like 10-15 min creating an account, only to NOT be able to secure my need blood draw time. I have set online appt. for other times, at other times, no problem. They need to really get their act together. I'll see what else I can find, maybe I can do it to myself?

This was my third time at this facility and most definitely the last. I should tell my doctors to…read moreplease never send their patients to this location. Second time I was there waiting for service, I have noticed that they locked the door 15 minutes before closing time. I heard people coming up to the door to find it locked and leaving. So next time when I had to go back with my sick daughter for some lab work, I remembered them closing the doors early, so i went on the website to check they closing time, they were closing at 4:30pm. We can never come in the morning, so as soon as my daughter woke up from her nap (3:35pm), I grabbed her and rushed over to Quest location (about 10 min from my house). While parking my car at 3:55pm I asked my oldest daughter to run in and get in line. When i got the baby out of her car seat and went into the building, I found my oldest coming out, she said that the doors are already closed!!!! On the door there was a hand written note straiting that they close at 4 pm. But I was misled by the website and came on time for 4:30 closing! At that time there was a lady coming out and we walked in. Never have i had to deal with someone so ignorant and insensitive in a medical profession. We were exactly one minute late, I apologized and asked if they can please test my sick daughter. Explained the misleading website closing info (the nurse was aware of it, and said that she needs to tell "them" to change it). I pleaded, and she rudely refused. No heart, no compassion, no understanding especially toward an ill baby! In the past I closed my eyes on the fact that the rest room at the facility is not clean and is used as a public restroom for the whole building (my doctor in the building sent me to Quest to use the bathroom). Public restroom in the lab room 4" away from a lab station where they draw blood! I did not care waiting for up to 30 minutes to get my test done, I did not even care waiting for additional 20 minutes while nurse called my doctor directly! to find out how to do a lupus test he ordered (she did not know how to enter it into the system and could not find it). but this time was a true shock! I can understand anything, but terrible treatment at a medical facility. And with Mt Auburn Hospital literally right around the corner, why would I even want to go into this terrible destructive and unsanitary environment. I ended up going to Newton Wellesley (just happened to be driving by) and we had to wait for an hour, but people were so professional, nice and friendly especially toward children - that we actually had a good time there. As far as Quest goes - clearly they must train people not just draw blood, but to actually treat their jobs as a business - to treat clients with respect and strive to provide great service. As one hopeless location can completely destroy an image of a whole corporation, as in our case.

Natasha was amazing! As a nurse that places IV's in others all day long, it's embarrassing that I…read morecan often faint with blood draws (and they often have trouble with my veins). Natasha was quick and painless, got the vein immediately with no issues. I'd request her for every blood draw if I were able to :-)

Rude, no other way to put it. Everyone had attitude and treated everyone terribly, no reason for…read moreit just low quality staff with no professionalism

Excellent service. The owner who drew my blood is very friendly and knowledgeable! I will…read morerecommend to everyone I know!!!

From the owner: Home Blood draw Services/ Mobile Phlebotomyread more

They are very kind and efficient. They gave me 70s music in the MRI. I asked for less disco, more…read morefolk and rock. Got it. They offer an Uber every time, but I love to drive. Yesterday, in the heat, their machine went down. They apologized and gave me snacks for the ride home.

Shields MRI Emerson Hospital. They received the order from my MD on Friday 9/18/26 and send me a…read moretext saying they would confirm my insurance and upon approval they would be in touch to schedule the MRI. I have Medicare and BCBS Medex, this should have been easy. Today, 4 days later, 9/22/26 I called at 9:15 a.m. to follow up. They told me they still had to check my insurance and miraculously texted me at 9:30 a.m. providing a link for me to schedule the MRI - 15 minutes after my call. Clearly the first text of 9/18/26 was a sham - they did nothing until I called this morning! The result is that the first appointment I could get is this Sunday, 9/26/26, 8 days after they received the order and another 8 days of pain for me. My point, do not trust them, call them!!!!

MRI -- Technicians had an unnecessary professional attitude…read more Made unreasonable demands & when complied with refused to do the MRI anyway. Patient was reasonably frustrated but nothing else. Staff chose to blame caregiver for patients attitude. Staff was unnecessarily antagonistic to a patient with stage four cancer & their refusal has throw off whole chemo schedule.

Quick, efficient and patient friendly from triage to booking. Just wished they were in-network with…read moremy BCBS so the MRI would be covered.