I've had nothing but great experiences with this Branch. I've been able to take so many financial…read moresituations (not fun) to Jose the manager and he has helped me with so much compassion and kindness every single time! My adult children have also had great experiences with this Branch! Jose goes out of his way and makes you feel like family In the past going to the bank was never this painless and easy. I'm so grateful for this branch not only is it close to home but always a great experience!

I've had a car loan through Safe 1 for some years & I've had great experiences here. Everyone has…read morealways been friendly & thorough about any questions or concerns I have. This location has been my personal favorite as I think they are the fastest and has the most beautiful interior! I will miss going through this credit union as my loan has been paid off. I've never had any issues.

This is a very small credit union that is very competitive with their rates. We obtained our RV…read moreloan through them through our dealer and it was a really easy process and then turned around and refinanced our truck at a much better rate that did save us a lot in interest. Vicki was so pleasant to work with, called us back promptly, answered all of our questions and the paperwork went really Smooth. She even gave us the special refinance deposit in our savings account. The branch is nice and new and I like the fact that when you call you talk to someone and not a computer. That's personal service. I guess those small credit unions is how you get personal service still. Nice touch. But I did think it was kind of odd that when you go in the branch instead of tellers you go in a booth and send your deposit into a tube. Hmm.

Everyone is really nice and helpful. They don't have live tellers they take you to a little booth…read morewhere you sit and talk to somebody through a monitor. It was kind of nice sitting at the desk and taking my time with the transaction.

I have been with US Bank for many years in California, New Mexico and Arizona. The staff is…read morecompetent, respectful and friendly. I always get what O came for and its usually a short wait if at all. I'm pleases with their app and online platforms that are super easy for me to use.

I opened accounts with Union Bank just before it became US Bank. I had a good experience with the…read moreBank Manager Richard Moen in getting my accounts opened. He said if I ever needed anything to feel free to speak with him! Great! I am selling my home and had just received my finalized Revocable Trust from my attorney. I was told by my escrow officer I needed to open a trust account in order for the funds from the sale of my home to be received as my house deed re-recorded to show it was in my trust. I went straight to US Bank from my escrow company and was told their legal department would need to review my trust before an account could be opened. A teller and her supervisor told me I had to provide a copy of my trust. I could email it....I was unable to do so. I sent a complete copy with a friend to drop off in the branch for me. She was turned away because she was told it had to be the originals!!! But if I could email, how would they know if it were a copy or original?? Made no sense!!! I took down my original and was told it was not true they needed the originals! They didn't know what they were doing or talking about! I was told I'd receive a call from the branch within 2 days with an appointment to open my account. That did NOT happen! I tried and tried to call the branch, called the 800 number over and over and over for 3 days. The branch never answered. The main office COULD NOT GET THRU FOR ME. I finally had to settle with making an appointment TO TALK TO SOMEONE about what was going on with opening my account! So 8 days after dropping off my original documents for them to copy and receiving NO CONTACT IN 2 days.... I went to my appointment. I was 12 minutes late unexpectedly. I walked into the branch. To the right were 3 tellers, not busy. To my left one woman was at a desk by the Managers desk on the phone. I stood in the middle of the office for 9 MINUTES WITHOUT anyone ACKNOWLEDGING I WAS THERE! Unreal!!! When that woman got off the phone, I said I had an appointment and she asked if my name was.... YES......and then she proceeded to berate me because I was late!!! She said it would take a full hour to open my account and she only had one hour for me! I told her she wasted 9 mins of my time on her personal phone call! It was crazy! I had to get that account opened so I had to deal with her. Otherwise I would have said screw you and walked out. She made no eye contact, was rude as hell, and treated me like nobody. MAYRA. I asked her if Richard Moen the manager was there? She said yes, WOULD YOU LIKE ME TO INTERRUPT HIS LUNCH?!?! I said no, of course not. I just asked a question! So I left and after getting home I got a survey from the bank! I filled it out in detail! I received a call regarding my AWFUL experience from Nathan at the US Bank main office. He was shocked! He was soooo sorry. He was going to contact the Manager Richard Moen right away to let him know and have him handle her baddddd out of line service I experienced! It's NOT acceptable in any way I was told by Nathan. I felt better.....then I had to drop into the branch 5 days later. I saw Richard Moen the bank manager about some questions and sat at his desk. After I got my answers, I said, it was awful and a nightmare dealing with Mayra and pointed to her. He looked puzzled! I said you heard about how I was treated, right? By Nathan in your main office regarding a big complaint?? HE KNEW NOTHING ABOUT MY ORDEAL!!!! Nathan who so kindly called about my experience and then LIED ABOUT THE FACT HE WOULD MAKE RESOLVE TO MY AWFUL EXPERIENCE AND NOTIFY THE BANK MANAGER IMMEDIATELY. THE ONE WHO WOULD NEVER ALLOW HIS CUSTOMERS TO BE TREATED AS I WAS! Lies. Lies. Lies. They all do not care. Watch out for that MAYRA! If you want to be told lies and deal with a bank that doesn't care about you as a customer....choose US BANK!!! The Oswell branch is the best!!! At lying and treating customers like dirt and making up procedures to suit them! Steer clear.

"I visited this Wells Fargo branch today to cash a check. Since I don't have an account with them,…read morethere was a $10 service fee. While there is a charge for non-account holders, it was absolutely worth it for the efficiency and professionalism I experienced. The staff here were incredibly professional, and they handled the transaction smoothly and quickly, without any unnecessary delays. It is refreshing to find a well-managed and reliable branch in Bakersfield that makes the process so hassle-free. I highly recommend this location to anyone looking for dependable and efficient banking services. If you need a professional team to handle your financial needs, this is definitely the place to go!"

I walked in it was about 20° warmer in there than it should've been. There were way too many people…read morein line for what time of the day it was. It was just an average time of the day wasn't noon wasn't early. It wasn't late. It was just a time you wouldn't think would be busy. The first thing I see is my business account teller window is closed. I stood in line for 45 minutes. when I finally got up to the teller window and ask about the business teller window, she said it's closed for good. They're not gonna have it anymore. I'm changing banks it was disgusting.

Jesse had helped our family for 3 generations, and he has always been accessible, patient,…read moretrustworthy, and helpful! You can't go wrong with Schwab!

Went into the Bakersfield office for something fairly simple. The person who helped me was…read morefriendly and got me through what I needed quickly.

Agent Elda was exceptionally helpful and went above and beyond to contact me and provide me with an…read moreeven more favorable insurance quote. Highly recommend

Angelica Delreal is a great insurance agent with a great attitude and professionalism…read more Greatly pleased with the experience.

great fast and affordability highly recommend great customer service and efficient would highly…read morerecommend

Excellent service from My guy Steven he really helped me out with getting a good deal on a policy…read morefor my car.

Zero!! Front clerk purposefully wasted my time knowing that…read morewas the last day. (Life has been tough) Felt like it was done on purpose because how are you facing technical difficulties by the wifi not letting you get into the system?? Like, what?? Lying to me like I wasn't born with smartphones and wifi, Im not 85 years old. Crooks

I was charged a fee to start my insurance. I didn't have it all so I put down $115 and then was to…read morepay $200 2 weeks later. I canceled my insurance about 4 or so days later and they still charged me the $200 and no refund on the $115. So I paid $315 for 4 or so days of insurance. That's not right. Its a scam. Now I can't take my dog to the vet because they took every cent I had.