Ok let me tell you 5 beep beeps I went to this company and Maria Guevara Was awesome quick friendly and customer service Amazing sauce ! She helped me out got me the best taste For my buck . I have been in customer service myself 30 years and treat people like you want to be treated And this girl was great I am definitely recommending this To my friends and familia . So keep up the good service when you call tell them MillieThe atomic comic sent ya God bless read more

Excellent service from My guy Steven he really helped me out with getting a good deal on a policy for my car.

Had a great experience with Miss Elen. She explained everything I needed to know about auto insurance. She searched high and low for a good price for me. Will recommend her to all my contacts. Thanks ! read more

Got ny car insurance today with cost u less excellent service by elen bayatan. Very helpful and great monthly prices

They took their time to find us the best quote. Were friendly and explained everything .

I needed insurance as soon as possible to be able to register my vehicle & was helped by Avelardo Mendoza who patiently did his best to find me the most affordable quote & I am now covered. Staff is very professional. Definitely recommend. read more

Avelardo was very helpful and got us the best pricing and saved lots of money. Also very friendly

Amazing customer service! I had a less than friendly conversation with another insurance company Infinity....this Representative at Cost U Less made me feel heard and understood. I can't thank Laritza enough for her amazing work ethic and professionalism! read more

got me insurance through them and Avelardo was helpful and got me a great price ! thanks again!

Thanks to Maria Guevara for the patience and ultimate service provided, ALSO hands down for the unbeatable policy rate

I just came to get new insurance today and avelardo Mendoza was the best! He got me the best possible price even with a couple infractions on my record and was totally understanding and non judgmental. Super happy I switched to cost-u-less read more

Avelardo did a wonderful job! I was in the process of purchasing my first car and needed to be fully insured same day, he helped make it happen asap. I received excellent customer service and support, so appreciative of the time and patience with my situation. Thank you so much for your help! read more

Great service avelardo Mendoza such a nice person very patient with me and my husband would recommend this place

Alexander is the best agent!!! great charisma and helped me find the best deal for my case. if you're looking I definitely recommend asking for him and his line. 100/10 service. read more

Helped me with a great quote despite having a couple points on my record. Great customer service from Laritza, very wonderful lady!

I haa sad be been with this insurance company for some years now and are absolutely wonderful and have great customer service! Avelardo helped me add my son to my policy he was very sweet and kind! I highly recommend people you won't be disappointed!! read more

First off I want to start by saying thank you so much to Laritza, she's so sweet and helpful. She was patient and tried her best to help me. Great customer service experience. 10/10 read more

Laritza Castillo was more than helpful and professional. I highly recommend her helping with your policy , she will try her best to find the best deal for your policy needs and is professional and nice. Definitely a 5star treatment. read more

Buen servicio, son rápidos y amables.

i would never sign up with this company ever again! or would recommend this to anyone! they always they call it " issues with the program so they have you waiting longer on the phone, and my final straw was when they charged me twice on my monthly payments I've called and even escalated this situation because till this day i still havnt got my money back im still waiting for them to refund me the extra charge that they did on thier behalf! prmoised me I would get a call back and my money back by today and I havnt heard back from anyone!! This Is ridiculous and outrageous!! read more

Maria Guevara was the only person to take time and help me and my husband we really do appreciate her for her patience with us and resolving the problem great customer service Thank you again read more

Maria Guevara assisted me today. Her customer service was phenomenal. She went above and beyond by patiently answering all my questions and addressing all my concerns. I can't remember the last time I had such great customer service like this. read more

Thank u Aaron M! You helped me out so much in not only saving me money but making this transition easy for me. You didn't pressure me, you had patience with me and best of all u we're so friendly & nice! I can't thank you enough! Your definitely a keeper! P.s. Thanks for laughing at my jokes!! read more

I have to say that I usually do not write reviews for any insurance company's due to to the fact they all seem the same to me but when I can here to this establishment I meant with an agent named Angelita, I must say she guided me and gave me options other insurance company ever gave me! Truly amazed with her work and really seemed like she was not trying to rob me for my money, I ended up paying a little more less than I usually do. I was trusty stunned when she told me my premium and what would be paying monthly. If you want a honest trustworthy person I honestly recommend Angelita. Never thought I would have the cheapest full coverage on my Audi. The plan I received with the options I wanted were truly respectful read more

The only problem with this location is, there is never change for a cash paying customer. The ladies are always so friendly and go above and beyond to assist you. Its really frustrating not having the convenience of paying cash. read more

"Bait & Switch Scam & Unscrupulous Thievery" I was recently in search of Auto Insurance. After several correspondence with different agencies over the phone, Cost-U-Less Insurance (a brokerage) off Ming Ave offered me the best deal. I made an appointment with Martha, who promised me $28.00/mounth for State minimum PL/PD. I was thrilled. Who wouldn't be? I showed up for the appointment and Martha was not in, but left instructions for another agent to handle my policy. I explained to him exactly what Martha and I had discussed regarding prices and my situation. Everything seemed to be understood by the the gentleman helping me, so we began the paperwork. Just as we were to finish up our business, his computer suspiciously quit working. He asked another agent to run a search for a particular insurance company (something anyone can do themselves online) to finish my policy. After dealing with second agent, the $28/month promised to me more than doubled, they demanded first and last month payments up front, plus an an additional "filling fee" of $410; that evening on the spot. Mind you my Driving record is spotless. When I question the agent about the $410 dollars filling fee, he explained to me that the fee was a "down payment" towards my policy incase I lapsed on any payments. When asked him why I needed to pay a down payment if I was already paying a first and last payment, he told me it was company policy. I saw it as a broker trying inflate unnecessary fees to line his pockets. Turns out, this is exactly what it was. The $410 was a bundle of hidden/fake fees that would not have gone towards my policy what so ever. In fact, the first broker, that initially helped me, literally told me it was an insurance policy for my insurance policy; as if they charged everyone this same fee and it was normal (no big deal). My partner and I looked at each, laughed and walked out. I've decided to report them to the California Insurance Commissioner. I went home and did some research online and learned this is common amongst dishonest brokers. I ended up contacting an insurance company directly (no brokers). Progressive gave me a $50/month policy, with no down payment or hidden fees, and offered me a $100 dollar discount if I payed 6 months in full (making 30/month); which I gladly accepted. Not only that, they offer 24hr support, you get an online account, and they have an app which accepts online payments with no extra processing fees. MY ADVICE TO YOU ALL ... DO NOT BUY INSURANCE FROM Cost-U-Less Insurance!! DO YOUR DUE DILIGENCE, BUY FROM AN INSURANCE COMPANY DIRECTLY. IT'S WORTH IT. read more

Elle helped my husband and I lower our insurance rates and we came back when we added another vehicle. She is super helpful.

Great service Martha was very nice and helpful :) very informative. Great place! Great quotes !

Another call today!!! Ernesto asking if I would like to get car insurance wtf!! These people will not stop calling me!!

Robert Torres helps me a lot trying find the best option of insurance cover for my car. At the end we found the best price. Thanks amigo

Very nice place great service will help you n understand your needs ask for nelson lopez

I arrived at Cost U Less Insurance and was immediately greeted and offered water which is a great sign of good customer service. The rest of the visit was just as good. Nelson Lopez helped me find a great rate and was very welcoming and helpful and explained some things that I had no idea about with auto insurance. He was very nice and knowledgeable! Ill definitely be recommending to others. read more

Robert and Nelson got me a way cheaper policy saved me hundreds a month. These guys are good at hunting down the cheapest down payment and work with you on figuring out all the options to make it affordable. Thanks amigos read more

Please please find yourself a different insurance. The broker who assisted me name is Glad (shortened for confidentiality) . She sold me false insurance information. She told me that I would have to pay a one time payment to have my insurance paid off for the rest of the year. One month later I got a letter stating that I owed more money (hundreds!) she has coerced her coworkers to not accept my calls and When speaking with the supervisors they said it's nothing they can do. To avoid confrontation she told her coworkers to tell me she had Covid, that she was busy and that she doesn't work their anymore. Please do extreme research when looking for your insurance. I looked for 6 months before finally picking this insurance. Do excessive research. If it's cheap keep in mind that it could be too good to be true. She lied as well as "cost u less insurance" the insurance was through a company called Aspire. read more

Loved the service I recipes from Kayla Moore. She was very helpful and knew what she was talking about. She really wanted me to get the best insurance that fit into my budget. She was friendly. Great service! read more

Had a great experience with Nelson Lopez. Great personality I will recommend many family and friends to him.

OMG! My service was so stellar.. my monthly payments are less than I expected... Which is a plus! Martha helped me... I probably talked her head off... But she continued to smile... She is so friendly... As soon as I walked in I was greeted... Great customer service read more

Cost u less insurance was a treat! The staff were helpful, knowledgeable, and efficient. Ernesto did an awesome job and was very thorough with me. Could not be happier with my service!!! read more

Worst insurance place to go through!! Every month there is always an issue with my account & I have to go in to fix their mistakes or wait on the phone for 20 minutes to speak to someone, then they charge you to fix their mistakes! For the past 3 months I've had to pay an additional $10 on each bill to correct something (address they wrote wrong, card number they input incorrect, etc.) They never have solutions and the costumer is always wrong. I advice everyone to stir clear of this place! read more

Worse service!! You go in person they take hours, yes like the DMV maybe worse. And after waiting for hours Martha Gonzales "forgot" to add / summit my car info to be added to my policy! 10 days later I'm driving with no ins!!!! She rushed me out, never answered my what's my new payment amount "?" Call Stonewood she said! I do later only to hear my cats not added AND they have idea where my $403.51 dollars went to, to add my car THAT WAS NEVER ADDED!! When I called their 800 Cost-U-Less cservices line Fabian phone rep was even talking smack about the Ming Office. He says, I'm sorry they're always "F-ing Up" I'm like what the heck you work for them, yes I know but they suck!! Trust me & their employee Cost-U-Less Ming sucks!!! read more