I've been shopping for quotes online always bait and switch and much higher cost. well today I…read moredid Geico online quote and you know what I got exactly what I was quoted . First time ever I was very happy the agents assisted everything was processed quickly. I canceled my AAA policy because they raised my monthly premium without notice. ( no accidents) They just told me they were charging me more because the law changed and I was getting better coverage, which was not true . later on I canceled my roadside assistance because I got roadside assistance through my partners plan. He bought it for me from same company AAA . Then I get a phone call saying that in three months they would cancel my policy if I didn't get roadside assistance, I was furious and I said enough. Thank you Geico. I'm very pleased I was very happy. I even got the extra coverage because it was affordable. Very happy that this company treats its consumers like people, does not take advantage of them .

I was helped by a representative named Spencer. He was very friendly and was able to help me…read morethroughout the whole process. It made a seamless experience. He didn't waste any time at all and was able to help pretty fast and gave me the best deal. Thank you Spencer.

I have the best AAA. Always friendly and willing to help with smile and genuine attitude! Thank you…read moreto all staff to include Debbie for her professionalism. Thank you

I am extremely disappointed with the way my roadside assistance request was handled today…read more My truck would not start, so I contacted AAA for roadside assistance. AAA assigned Tow Express LLC in Shafter. I was initially given an estimated wait time of approximately 30 minutes, but after waiting, the time was changed by another 90 minutes. Because of this unreasonable delay, I had to cancel the request and create a new service ticket. During this entire situation, I tried calling Tow Express LLC multiple times, but they would not answer the phone. I then contacted AAA again for assistance and spoke with Diane. My experience with Diane was extremely frustrating and unacceptable. She told me that Tow Express had been trying to contact me. I explained to her that I had received no call from them and asked why she would simply believe their statement. She responded that she "knew" they had called me. After checking my account/status, she eventually acknowledged that I had in fact been waiting for approximately an hour and a half. However, she still dismissed my concern and told me that the wait would not count because the original request had been canceled. My complaint is not simply about the wait time. My concern is the poor service, the lack of communication, the conflicting information, and especially the way Diane handled my complaint. Instead of listening to me and trying to understand what happened, she immediately took the towing company's side and essentially accused me of being wrong before checking the facts. A customer who is stranded with a truck that will not start should not have to deal with this level of frustration. At the very least, I expected AAA to check the records, communicate honestly with me, and make sure I was okay and that I had a way to get the situation resolved.took them two hours and 30 mints to do it

I typically don't leave personalized reviews, but I have to say that Mike and Alex (office manager)…read morewere amazing! My husband was in need of insurance a few months back so, against my better judgement, he called a Freeway Insurance phone number and someone assisted him in finding a policy that fit our needs so we pay the money down to get it started up and the guy on the phone sends us on our way... fast forward a month and we're ready to make the first month's payment so we stop by the Stockdale office where Mike helps. First off, right off the bat he was very personable and had great customer service skills. After some phone calls, a lot of confusion, and almost 2 hours he let's us know that the original agent who helped us left our policy in the "quote" category (meaning for the full month we were NOT COVERED AT ALL by any insurance, leaving us and the company vulnerable had something happened in that time even though we did everything we were supposed to and paid everything we were supposed to). Mike makes a call to the office manager who has already left for the day and within 20 minutes she is in the office ready to take care of a problem that honestly isn't even their problem being that they did not get any commission as they were not the agent that wrote the business in the first place. After a some more phone calls and another hour and a half they get it all figured out to correct someone else's mistake. The entire time my husband and I never felt that we had to be frustrated with the situation or deal with any of the emotions that, naturally, you would have in this situation because we felt that these two employees fought this battle for us. I was in awe of their dedication to great customer service. What stuck out most to me is that the manager said she didn't care about not making money and spending hours getting our problem corrected because she would rather lose out on money than for us to have a bad exoerience with Freeway Insurance. THAT is someone that really cared about the company rather than just herself and I will send everyone I know to them because I respect their work ethic and commitment to their customers and the company they work for.

Agent Elda was exceptionally helpful and went above and beyond to contact me and provide me with an…read moreeven more favorable insurance quote. Highly recommend

Tina Forte was an amazing player in this team. She gave us information on other additional add-ons,…read morewhich helped in the long run and we were sold. These will save us money and will provide more coverage. She was very professional and so informative, very passionate, and has great insight and knowledge of insurance coverage; WOW! You guys rock!!!!!!

Marcy Hernandez has been our agent for close to 20 years maybe even more. She is exceptional! If we…read morehave a question about our policies and we need to leave a voicemail or a text, she promptly gets back to us within the hour. I feel like she is personally interested in us. She is very personable and easy to talk too.

A great, local insurance broker. They have 2 convenient locations...one here and one at The…read moreMarketplace, next to Von's. This location, on The Truxton Extension used to be a cool Asian/French, fusion restaurant with a dynamite happy hour. I used to sit in with the regular band on my tenor saxophone, about 40 years ago. Our family has been with Joanne, a current office manager and now, Marilu for many, many moons. Their personalized service has helped 3 generations of our family, with stress-free, quality insurance for our homes and vehicles for quite a while, and we plan to stick with them!

These people are crazy they want two months of insurance down just to start your policyread more

Very helpful and reliable service for many years. Kelli is knowledgeable and provides updates on…read moreour coverage.

Spoke with Rebekah regarding Auto Ins quote...was very helpful, she explained different options for…read moreme as well as offered coverage advise. Great service.

great fast and affordability highly recommend great customer service and efficient would highly…read morerecommend

Excellent service from My guy Steven he really helped me out with getting a good deal on a policy…read morefor my car.

Darlene and her office rocks. They are a sweet group of Ladies that knows insurance, and they will…read morealways have your back. I recommend Darlene Denison for all your insurance and banking needs!!

This office and especially Michelle really go above and beyond. They handle our insurance needs for…read moreour cigar lounge and our personal stuff. They may not be the lowest price out there (I don't know), but you pay for what you get. The service and care is immeasurable. Anytime we text Michelle, and it's A LOT, she not only responds, but she'll personally come by the store to answer questions and explain things. We had recently inquired about disability insurance and initially didn't really find anything satisfactory and just gave up on it, but without us asking her to, Michelle kept searching until she found what we needed. Trust me, in this environment, service is EVERYTHING!

Praise Insurance has been one of my best decisions ! The…read morepeople that work for this Agency Are Honest and carry superb standards and integrity I look forward to work with them in the future Lissa Hewitt

Our family power washing business is out in San Jose, so when our friend referred us to an agency…read moreout of town, we were a little taken back. We had been struggling to find agents who understood commercial insurance requirements. Victor is incredibly knowledgeable and patient in explaining different coverages. If you need commercial business insurance, give Praise Insurance a call. They are experts!!

We have now had insurance for five years or more with Sabre. They have been helpful a couple of…read moretimes when the bad things happened. April has been the one who we interact with mostly when we need service. She is a very professional and helpful agent, and I am happy to know her. We have our residence and two vehicles insured with policies from Sabre.

I have been with Saber Insurance Agency for 10+ years. They have taken care of all my insurance…read moreneeds for autos and home most efficiently and within my budget. Annually they review all my coverages so my husband and I are covered in all our insurance needs in today's world. Once when we had an accident, the owner, Sam Siador, quickly took care of our medical and vehicle needs most efficiently. We highly recommend Saber Insurance Agency to others for their insurance needs. Make your appointment today for your insurance needs and to have your mind at rest with no worries. Alvaro & Kathy Ramos Bakersfield, CA