Great bank. Old fashioned service. They matched another bank in Los Angeles cd rate for me…read more Always answers the phone. Calls me when accounts are ready renew. I miss union bank there are still a few employees left from the merger. Always great.

Would give no stars if it was possible . Branch manager Julie is miserable and you can tell none of…read morethe employees want to be there . Julie is unprofessional, rude , and needs to pick a different career as all the employees I've ever associated with at US bank always have a list of negative comments about her .

I am no longer just a number at the big bank. I started looking for a more personal bank to bank…read morewith. After much review and searching, trying to decide whether to go with a credit union and or bank. Finally I decided to pull the trigger and make the jump. Valley Republic has thus far met our needs and exceeded them. Right off the bat we felt welcomed and treated respectfully. The branch is clean and calm and quiet. At least quiet right now lol. But the employees (tellers too) were professional and not rushed or disrespectful. They really do care for you. I love that the business here is mutual. The online banking options are good as well and they're business banking is good as well.

They cannot handle Trusts. Spent three hours to set up a checking account for s trust. The bank…read moremanager had to take care of the situation. Had to call a lawyer to call their legal department which costs the trust money. All the money is going to a charity. The bankers are stupid. Don't go or ask for the Bank manager up front.

Everyone is really nice and helpful. They don't have live tellers they take you to a little booth…read morewhere you sit and talk to somebody through a monitor. It was kind of nice sitting at the desk and taking my time with the transaction.

My daughter has her car loan through this bank. If it wasn't for coming in once in awhile for her,…read moreI'd probably never would have known this Bank. I LOVE the location of this bank. There isn't much parking around the entrance of the bank but the few times I've come here getting a parking spot is no problem. It is never busy when I have come. Inside is pretty spacious and so clean. The times I've gone, I've never seen a staff member at the front desk but regardless the staff in their offices have always greeted me and wished me a good day. I love the booths where we can make a payment with the staff member who pops up on the screen. And if you want privacy i think there is a sliding door. Its always been in and out for me.

The teller's are very nice and they always get through the line of customers as quickly as…read morepossible. I'm a frequent flyer and I can attest to all of the tellers being super kind. Cesar was the first to make polite conversation with me; but all the girls are always willing to participate in a chat while they process my request. I think it's very cool that they all always seem to be enjoying their work as well. Sometimes that's not true for banks and it creates an environment that kinda sucks. But, this quick so, I recommend plus there is an easy to access ATM right outside the teller line if that's what you're looking for.

Located in the Vons this little bank packs a big punch when it comes to customer service…read more The tellers smile and make conversation as they process the transactions knowing people have things to do. Not sure if it's a training center because they have a different rotation of tellers quite often. I've never had a problem cashing any checks and I love when the teller says "I'll cash it out and then deposit it" It's the small things that make a big difference

Everyone at the Safe 1 Oak Street branch was so nice, helpful, and courteous. The staff made…read moreopening my account smooth and easy, and they explained everything clearly. My application was handled swiftly and professionally, and the whole experience was pleasant from start to finish. Thank you to the Oak Street team for such friendly and efficient service!

The drive thru payment process has been efficient throughout the years. It's always a smooth…read moretransaction. Also, the property is taken care of.

Worst ATMs in the SW. Terrible, They never work correctly and never fix them…read more The people inside are awesome though. Just the ATMs are the worst. Too bad they can't fix them.

Always problems with the ATM it took almost $300 and never deposited to my account and they never…read morehave anyone on Sunday

Banks are evil. A local branch just follows the rules. Hard…read moreto fault a bunch of 20-somethings just trying make it through a mindless shift. Would be nice if the employees learned independent thinking. Someday...

I always receive great customer service at this branch. The employees have often gone above and…read morebeyond to help me. I had two snafus here - my new ATM card never arrived in the mail and my replacement card expired & another time I had an appointment with a personal banker and he never came but I was attended by someone else - but I still like the people and the service. I usually never have to wait or wait long either so that is a huge plus. On another note, I really wish Wells Fargo had more stand alone ATMs or branches in Bakersfield, specifically on the westside. I feel like they are few and far between and they are all inside other stores so it's hard to find parking quickly to go get cash. Kind of defeats the purpose of the ATM.

I LOVE this bank. All of the people there are super nice and helpful. It keeps traditional banking…read morehours, but most of the necessary transactions can be done via computer or through one of their ATMs.

From the owner: United Security Bank was established by local business people to provide banking services to…read morebusinesses, professionals and individuals within the Central San Joaquin Valley.

Extremely helpful and understanding , my Mother has banked there for over 40 years , mom has fallen…read moreill and they take the time to help her with her affairs . Kind people who are not your typical Banking establishment . Can't say enough good things about everyone there

Jennifer was very helpful and went above and beyond to make my experience a good one. I would…read morerecommend Strata Credit Union to anyone!