Worked for the company for 6 months extremely rude owner at times given unreasonable time to…read moredeliver to Chilliwack alder Grove and then west side of Vancouver missed my friends celebration of life vera very rude in the office got paid on Friday afternoon but if you didn't get back in time didn't get cheque till monday

I know why they are called Phantom, because you never get your package!…read more Our building has a concierge desk yet they call me at work saying I'm not home so call the office to rearrange another delivery time. Okay fine. I call head office and tell them to use our concierge desk, they say okay we'll try again tomorrow. Two days later no package. I call Clearly for a tracking number. I input the number of Phantoms website. Order not found. Weird. I call customer service and they say they shipped my package back to Clearly because I wasn't home! Are you kidding me? They are rude, unhelpful, and the only delivery service I know that doesn't know how to use a concierge desk. Avoid at all costs.

THIS IS THE COURIER COMPANY YOU WANT. Extremely reasonable rates... actually... best I could find -…read morepretty sure they're the cheapest in town. AND YET: very friendly, personable staff - super fast deliveries too - especially their motorbike guy - was VERY impressed (and relieved!) how fast they got our documents delivered when it was a total emergency. Even more, after having chatted with a few of the couriers, it's really clear they are a GOOD company, that treats their employees fairly. Apparently most of the staff have been there for over 10 years - which seems incredible to me for a courier company (think: high turnover industry). Anyhow: my 2 cents. VERY happy with these guys and will continue to use and would recommend unhesitatingly.

PDX Courier Service is an excellent courier company in every respect. Always punctual: they arrive…read morewithin the established time for the rate, courteous people on the phone and accounting, and totally reliable. I have been using them for years. This Christmas, they provided some truly excellent, caring service for a delivery from North Vancouver to Pitt Meadows. The recipient was not at home, and they went out of their way to phone me, and let me know, and to phone the recipient. It doesn't get any better than this!

I've been a NOVEX customer for almost ten years. I'm always impressed with the couriers and…read moreespecially the office staff. I just recently called in to redirect a delivery and they were very helpful and updated my order without a problem--which really made my day!

We have used Novex since 2017 and they have never let us down. When I call for a pick up I never…read morehave to worry about the package. North Vancouver, BC (I don't know why YELP has me in San Francisco, USA

TERRIBLE SERVICE! Chris the manager at Zip said he would get back to me but only ignored further…read moreemails after sending him video footage of his driver driving across my front lawn and spinning out in the snow to turn around instead of using common sense and reversing back down the PAVED, STRAIGHT and SNOW CLEARED driveway.

So my rush delivery over a day late and I stayed late to receive it. And you didn't even…read morecommunicate it would be. Then you promised it in 45 minutes only to tell me in 45 minutes that you needed 30 more. WORST SERVICE! And you can't even call and let me know?

The worst couriers ever. Never even attempted delivery and marked the tracking as 'failed…read moredelivery' and then later updated it to "undeliverable - address relates issues". These guys are BS. DO NOT USE THEM AND DO NOT ORDER FROM ANYWHERE THAT USES THEM. READ THE REDDIT REVIEWS ON THESE GUYS. THEY ARE A SCAM.

If I could give 0 stars I would. They never attempted the delivery but said it failed twice. I have…read moreemailed many times and had minimal communication that said "they can't guarantee an exact delivery date at the moment." It was shipped over 1 month ago and still nothing. Absolute garbage!

Not impressed with their service. I had a packaged shipped to me from work and the delivery guy had…read moretrouble finding my house. He claims he pressed the buzzer and no one answered. The issue here is that I don't have a buzzer but I have a door bell so I am not sure who's buzzer he was pressing. After his first try, I called customer service and left some specific instructions. The manager/supervisor from Fedex called me and said that if the driver has difficulty finding my address on his second try, he can call me. Next day came by and no phone call and no one ringing my doorbell. The item was undelivered again. I called customer service and she said the FedEx courier doesn't carry a phone on him and so what is the point of telling me the day before that FedEx guy will call me if he can't find the address. I got so upset, I said that maybe he can send it to an address he knows which was a FedEx delivery package center. The supervisor/manager at FedEx called me to find out what was going on and she told me a different story than what the customer service rep said. She said that the FedEx guy scan device is a phone and can call local numbers only and my number was a local number. She also said that she will make sure that the FedEx guy will be able to deliver the package to the pick up center near my home. About an hour later, FedEx customer service (not the manager/supervisor) called me back and stated that there was a special instruction on the package stating that an adult signature is required. I was given two options: wait for the third day/tries of delivery or drive 30 km to Delta to pick up my package. I can't deal with the untrained FedEx delivery guy anymore so I opted to pick up the package myself. Gas price was super high and I think it was really an excuse from them to not wanting to deliver. Also the FedEx guy was probably not well train or not very bright to realize that the location is not a condo and there are no buzzers. I was not impressed with the service. I do feel like there are lots of conflicting information given by different FedEx employees.

The address has a buzzer code and phone number. The delivery person came to the building but made…read moreno attempt to deliver the package. There must be quite a few lazy people working at FedEx. Even Wish--they carry a few dollar items from China--I don't know how much they could make, but they called me. Fedex service is very disappointing.

WORST courier service with the RUDEST drivers. Completely unreliable. Never pick up on time. Take…read moredays to pick up and then the drivers bitch about having to come by. Appalling. Use anyone else! There are lots of great couriers around. K&H or Cheetah are a couple of my favorites. Better prices and better service as well. Bottom line here: if you have any other options, use them.

Our business has Sonic couriers deliver to us multiple times every working day. Their drivers have…read morealways been very polite and professional. I personally have 6 years experience interfacing with Sonic's drivers.