Hi, I must write to tell of an excellent shipping experience I recently had at the UPS on 152nd…read more street in White Rock. I was stuck with a large package and couldn't fit it in my car. The manager/owner Jasmeet volunteered to come down to my home and bring the package back for me! I was very surprised by his willingness to help me out of a bind, and do it in a very pleasant way. He really looks after his customers and I will certainly return and do recommend Jasmeet's shop. G. Fahlman White Rock B.C.

Would not notarize document based on second name on sheet. Had them talk directly with company…read morerequiring notary. They were very short and kurt at UPS.

THIS IS THE COURIER COMPANY YOU WANT. Extremely reasonable rates... actually... best I could find -…read morepretty sure they're the cheapest in town. AND YET: very friendly, personable staff - super fast deliveries too - especially their motorbike guy - was VERY impressed (and relieved!) how fast they got our documents delivered when it was a total emergency. Even more, after having chatted with a few of the couriers, it's really clear they are a GOOD company, that treats their employees fairly. Apparently most of the staff have been there for over 10 years - which seems incredible to me for a courier company (think: high turnover industry). Anyhow: my 2 cents. VERY happy with these guys and will continue to use and would recommend unhesitatingly.

PDX Courier Service is an excellent courier company in every respect. Always punctual: they arrive…read morewithin the established time for the rate, courteous people on the phone and accounting, and totally reliable. I have been using them for years. This Christmas, they provided some truly excellent, caring service for a delivery from North Vancouver to Pitt Meadows. The recipient was not at home, and they went out of their way to phone me, and let me know, and to phone the recipient. It doesn't get any better than this!

Worked for the company for 6 months extremely rude owner at times given unreasonable time to…read moredeliver to Chilliwack alder Grove and then west side of Vancouver missed my friends celebration of life vera very rude in the office got paid on Friday afternoon but if you didn't get back in time didn't get cheque till monday

I know why they are called Phantom, because you never get your package!…read more Our building has a concierge desk yet they call me at work saying I'm not home so call the office to rearrange another delivery time. Okay fine. I call head office and tell them to use our concierge desk, they say okay we'll try again tomorrow. Two days later no package. I call Clearly for a tracking number. I input the number of Phantoms website. Order not found. Weird. I call customer service and they say they shipped my package back to Clearly because I wasn't home! Are you kidding me? They are rude, unhelpful, and the only delivery service I know that doesn't know how to use a concierge desk. Avoid at all costs.

No pick up, very confused as the number below seemed to be in order, wish it was simple and easyread more

Ok so we were out at roosters then the bar shut down like nine of us caught a cab back to my new…read moreplace in Abbotsford to continue the party.I called Carlitos from surrey and they gave me this number. I called them in with in 45 mins they tuned up the beverage situation at my place and this was at 3:30 am. Thanks so much guys you guys are awesome.

Worst delivery service, the driver never showed up on the door, being a residential address, and…read moremarked the address as not found. Is it my fault that you can't read a map and find your way. because of the dumbness of this person, my parcel got delayed by a week. on top of that they have processing delays asking to change the address when the address is right, which they can't process for another 2 business days. with nothing to expedite the process. the receiver has to bear the consequences for their incapable team. also, guess what they don't even contact you. They just leave you hanging for you to figure it out. honestly the worst delivery service, Companies please don't use Purolator for deliveries.

We had a great experience here. We just wanted to pick up a total of three items as we got a few…read morenotices a few days ago that we missed. The guy behind the counter was busy with the customers before us, so we waited patiently, and he even acknowledged us and said he'd be with us in a few minutes. When it was our turn, the guy said that only one of the items were in, and the other would be in on the next day as we got there too early for pickup. But he also gave us an option that it could still be delivered to our door if we aren't in a hurry. It was really nice of him to inform us of our options. We had no problems here. The line up wasn't long and the wait wasn't bad. The guy working here was quick and efficient. I'm a happy customer!

TERRIBLE SERVICE! Chris the manager at Zip said he would get back to me but only ignored further…read moreemails after sending him video footage of his driver driving across my front lawn and spinning out in the snow to turn around instead of using common sense and reversing back down the PAVED, STRAIGHT and SNOW CLEARED driveway.

So my rush delivery over a day late and I stayed late to receive it. And you didn't even…read morecommunicate it would be. Then you promised it in 45 minutes only to tell me in 45 minutes that you needed 30 more. WORST SERVICE! And you can't even call and let me know?

I sent a parcel from the UPS store in Peninsula Village in White Rock to West Vancouver on Friday…read moreApril 28th. I accidentally put in the wrong postal code on the "Ship To" part of the form. I phoned Customer Service on April 26th and they were supposed to have corrected it and said delivery would be the next day. It contained important tax forms for my tax return. Today is May1st and the package has still not arrived at the destination. I call Customer Service every day and I am assured it will be there the following day. It never arrives. Their excuse originally was that it had an invalid code. It was then changed and the tracking showed severe weather conditions. They have now deleted this and changed it back to invalid postal code. The severe weather conditions is an outright lie as in Vancouver and it's suburbs we have had warm sunny weather for over a week. Tp say their service is disgusting is an understatment. I will never use UPS again. What a waste of $26 and hours of time on the phone.

Mediocre. Just had…read morean employee tell me my parcel "hasn't arrived yet" after conveniently getting my other two, far less expensive parcels. The missing parcel was a brand new iPad Pro. I pointed it out on the UPS app that it said "arrived at pickup location" , and after he went to check again, arrived no more than 10 seconds later with a smirk and look of embarrassment on his face. I'll just assume he genuinely missed it. Anyways, the place is usually quiet so 3 stars...