I just finished a 4 month remodel of two bathrooms. Home Depot service used to be great, special…read moreeven. Now it's awful. Many staff aren't informed about their job. They can't help you. A man in the paint department said he's not good at color. I asked if there was blue tint in the sample he was making and he said he didn't know and he didn't how to look it up. He said the color was pink and asked why I thought it had blue. I told him it looks purple. Nothing like the pink I asked him to make. Today I waited nearly 15 minutes in the paint department for someone to arrive. 10 of those minutes the phone was ringing non-stop across the way in customer service. I was calling to see if I could get help. I watched customer service standing around talking to one another, not answering the phone. So, I walked over and asked if there was someone who could help in the paint dept. They said someone would eventually come. I asked if he heard the phone ringing, He told me they don't even hear it anymore. I pointed at my phone and said the timer shows I've been calling for over 10 minutes trying to get help and there are 4 of you chatting here. I left it ringing a few more minutes until someone helped me in paint. I was calm and polite and so disappointed by what Home Depot is these days. I don't mind waiting, as needed, but no one is helpful. No one seems to care. I bought tile, flooring, paint, and so forth. I started driving to Lowes in Albany so I could get better help. I don't want to commute for this. My next project is a deck. I won't be working with Home Depot.

An employee was called to assist with cutting 3 simple 1x1.5in boards and was very snarky about it…read morefrom the beginning as if I had caused such an interruption in her day. She kept repeating that she could only cut feet off, which I repeatedly told her that I understood, and after unreasonable attitude from this employee, I asked where the handsaws would be in the store to purchase. Before informing, she repeated that she thought that hand sawing my rather thin boards was a BAD idea and would take a very long time--to which I replied that I had time. She kept repeating her opinion again and again before leading to an in-store handsaw station and recommending that I actually just buy completely different boards so that they didn't need to be cut. I told her that I already had the boards in hand which I DID WANT and she told me again that she could only cut off feet. I was tired of this interaction and just had her cut off a 1-foot section from two boards, and 2 feet from another. Only one of the 1-footers was actually 12 inches, the other was 30cm. I ended up purchasing my own hand saw for remaining cuts. My visit was otherwise fine, but I see no reason for this employee to give such attitude and snark to customer simply asking for boards to be cut--a service which Home Depot is supposed to provide with ease. The employee was a dark-haired woman with a ponytail... slightly older. The handsaw I purchase works great! A fantastic item to own so that I don't disrupt any more Home Depot employees by asking them to cut wood.

I really don't even need to write this review. You already know that your neighborhood independent…read moredowntown hardware store is just damn awesome. Just awesome. You need something? They have it. You could go to a national chain store where the lackeys, er, uh, employees don't have a clue. You might find what you're looking for. You won't pay any less. Or, you could go to Robnetts, and if you don't immediately see what you need, one of the staff will take you right to it. Have an odd fastener? They have it in stock. They can even tell you exactly what it is before you go looking. My only dig was one time I needed a bolt for some furniture. They had one that fit, but it was a bolt with a hex head that takes a standard wrench rather than flush top that uses an allen wrench. Guess what? My chair still works! Not too long ago I needed an odd light bulb. I wanted to get an LED version. They had exactly what I needed, and I paid less than what I would have paid had I ordered online. Another time I was looking for some oddball light bulbs for a friend. They had the EXACT match, both in halogen and LED. I got the LED. Sweet. Just recently, I needed an odd sized allen wrench. I have so many of them, and I have a few sets. I didn't need a whole set, just one wrench. Eighty-nine cents and two minutes later it was in my pocket and I was on my way with a smile. Thank you Robnett's.

Always buy local. Been in business since the pyramids. Very knowledgeable and friendly staff…read more Highly recommended. Plus they've got nice old wooden floors that squeak with every foot fall. Love it.

I enjoy supporting businesses with a positive impact on the community, and Habitat for Humanity…read morefunds go directly towards making affordable homes achievable for families in the area. Donations vary from lighting, furniture, and appliances to home decor, garden supplies and tools by the pound! I happened to stumble upon a set of weather proof floor mats for my daughter's Subaru and a cute bird feeder; both for less than ten dollars. Be sure to inspect your items as there are no refunds. It's also helpful to bring cash to avoid the credit card fee (that ate my Veterans discount). Maybe you'll be able to find just the thing you didn't know you needed!

Customer service over the phone was sub par. I asked the "manager" over the phone if he could check…read moreand tell me whether or not the store had any screen doors on the floor. He refused, didn't offer any solutions and obviously did NOT want to make any effort to help me OR answer my question or fulfill my simple request. Therefore I will not be spending my money or wasting my gas or time with this store. Word of mouth advertising both positive and negative goes far I this small town. I will be sharing this poor experience with others. In hopes they dont go through the same bad customer service this employee offered. Not useful, not helpful! Disappointing.

Disappointing. Went today to buy a few tools including a "skill saw", hammer tacker and misc…read more stuff for a project this weekend. The store was empty and I was immediately greeted by a younger kid that seemed friendly enough. I asked about skill saws and he showed me, "the cheapest they had" and indicated he had other models in the back. When I asked about those models he told me they were more and had things like a laser on them. When I asked about a hammer tacker and tried to explain what I meant by that, what I was looking to use it for etc. I was left thinking he had no idea what I was looking for. I thanked him and walked out to spend nearly $600 at Home Depot. I would have preferred to buy some Craftsman tools and support the local franchise, but since this isn't the first time there that I have left disheartened, I doubt I will be back.

We have bought appliances and out door equipment at the Corvallis Hometown Sears trying to shop…read morelocal and support local. However, made a return yesterday and was meat with the rudest clerk ever. We will never set foot in Corvallis Hometown Sears again - so much for trying to support local, their customer disservice has got us looking for a new store. Too bad, Sears has nice products. Steve

I love Kelly's! They have great service great products and a real flesh and blood person actually…read morehelps you when you have a problem.

Bought appliances from them and the dishwasher was installed while missing a leveling bolt. After…read moreseveral months the sprayer blade melted and broke, which we replaced. Then several months later the sprayer blade broke again, after it was out of warranty. We figured out that due to the dishwasher not being level that the sprayer blade was getting caught up in the pool of water caused by the unbalanced unit. We contacted Kelly's to see if they at least had a leveling bolt we could get / purchase and were told that the person who installed the unit would contact us, which never happened. Ultimately we got a leveling bolt for free from a local appliance repair store (thank you) and fixed the dishwasher ourselves, but we had to buy two sprayer blades and deal with a leaking /overflowing dishwasher due to their bad installation job.

Bought a miele upright vacuum from here 10+ years ago and still love it. I have had it serviced…read morethrough over the years them and they don't even charge the full service amount. Great folks to work with.

I'm all for supporting local small businesses, when Rich's went out of business, I wanted to give…read morethis shop my business. I have three sewing machines, one under warranty and other two I usually just pay for service. I have a Babylocks sewing with love of sewing contract, it is good until 2028. I bought my machine in California, 2024 when I was moving, I called and babylocks assured me I can use warranty to get machine serviced once year with warranty. I used it 2024 with Rich's, I brought the machine to Corvallis, asked them to call babylocks. They couldn't figure it out, they didn't know how to work with warranty, they didn't understand love of sewing contract, it was hopelessly, old fashioned shop, I couldn't work with them, picked up my machine after three days of frustration on the phone, took it to paramount in Salem. They recognized extended warranty with love of sewing, no problem. I would not take babylocks to them.

I have had an amazing experience with the crew at home grown gardens. It's a true family run…read morebusiness with quality plants all around. Jeff the owner is super knowledgeable about anything horticultural and really has an amazing selection. I do gardening professionally and I know a good nursery. My kids have had a great time there in the succulent section and I love the edibles. All I can say is support this amazing local institution for plant sales or landscape construction and maintenance because we need them!! Thanks to all the kind staff too!

These guys did an amazing job for us. James and crew bid the job competitively, and got us…read morescheduled pretty quickly. We had a double retaining wall installed with stairs. They carted everything in by hand, and were very methodical in the way they installed the new wall with drainage to match the design exactly of our current brick work. These guys were careful not to destroy our yard, cleaned up with hoses after each day, and asked for feedback along the way, in case tweaks were needed.

Normally I would give Philomath OR True Value a 5 star rating. But since I've been waiting on a…read moreRefund of $998.00 for, let's see December 19 will be 1 YEAR! I am so deeply Disappointed in the performance of their office staff for taking so long and not being available to answer my call. I have been a loyal customer foe 20+ years at this location. True Value as a whole I would definitely give a rating but NOT PHILOMATH OR. Not the way they have handled this situation, very poorly.

DO NOT let your packages get brought here. I've had to come multiple times to get a package after…read morework (with a ups note on my door) just to be told they haven't received it yet and to come the next day. And today they told me that my mom has to come drive 3 hours to pick up my package for me because it's under her name, with no other options for me other than sending it back. Call ups and have them avoid bringing packages to this location, it's always a major inconvenience I've never had a seemless package pickup.

Disgusted that the manager would shack up with her employees (Jon) and let them live at her home in…read moreSweethome. And supposedly she is married... She gets way to close to certain employees and breaks up their relationships. Offers things for a "job well done". Fires others after working them until she chooses, knowing she is firing them. Uses people to her liking. Tells things to her "favorite" (Jon) employees about other employees and the Spath family. Not good business practices at all.

Inspect their lumber - always. If you are having a delivery (80$ extra, I believe), inspect it…read moreagain. Twice I had to have them come back for providing twisted, cuffed, and warped materials. Not great when you are investing $1,000 in a raised garden bed. Their selection in store is lacking (couldn't find a common style caulk) and relatively expensive. That said, my three stars goes to the easy-going employees and the unique selection of trim you won't find at big box stores. You can also special order materials and they are great to work with. For these three reasons, I have tried to support this business over the years. Just make sure you triple check the materials. Other than that, centrally located and easy.

Terrible customer service. Seemed far more interested in upselling me to a bigger piece of…read moreequipment than I needed then actually understanding my project and providing what I needed. The equipment is also in very questionable condition. I understand that the equipment is used regularly, but I'd expect everything to be regularly maintained and in good working order.

Rented a 4000 psi power washer... guys were helpful in showing me how to get it started and the…read morevarious nozzles it comes with. They have a minimum of 3hr charge and then after that they prorate it for the day... great value. Equipment started quickly and never had any issues.