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    Pacific Coast Electric

    4.4 (7 reviews)
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    5 years ago

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    4 years ago

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    8 years ago

    Pacific Coast Electric saved the day! Excellent customer service and a prompt fix for my problem. Went above and beyond. Highly recommend!

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    12 years ago

    gave me an accurate estimate and the crew was pleasant and respectful. They did an excellent job. Highly recommend to everyone

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    9 years ago

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    Jet Industries - Jet Industries home office in Salem, Oregon

    Jet Industries

    (8 reviews)

    It's basically a cliche at his point but this is really a zero star review…read more This company really has no idea what it's doing. The estimating system (a simple and non-sensical excel document made by someone with little grasp of the trade) has been out of date for at least a half century. No one in the industry works this way for good reason. I have no faith in their ability to price things correctly in such a rudimentary and disorganized way. You'll be given a task with a due date. Guess what, that date will move without you knowing because the only way you'll find out is an email every 2 days with the new dates. Think you were on schedule? Think again. You just magically became late! They implemented a policy that you had to have your detailed scope submitted a full three days before your estimate. Which is absurd because guess how you get that information? Yeah, by doing the estimate. They decided to make this change during one of the busiest weeks which instantly flagged us to managment as "Late" for these projects, but only because they were applying a new policy retroactively. They said don't worry about it, but like on other occasions, that was simply a lie. The managment of this company is really lacking. Half the people I spoke with had no clear understanding of who they reported to. You get half information from questionable sources and all along you're assured that everything is fine. If you're looking for a job or a competant contractor, there are plenty of professional and capable options out there. This isn't one of them.

    The man that your company sent to service my furnace tried to kiss me when he was leaving my home…read more He was not successful because I stepped back, gave him a dirty look, and asked what he was doing. He then muttered something about "Shooting His Shot with Me". This happened Nov.1, 2023. I mulled over this situation the past few weeks, and decided this was my best course of action for the time being. As a single woman who lives alone in Portland it's important to hire a company that is very clear on how they expect their employees to conduct themselves with clients. This was very scary for me because he has my address now, and I'm afraid of retaliation from reporting the incident because they will know it was me, and where I I live.....unless they are doing this regularly to other women, too. Please, educate you employees on the importance of appropriate conduct, sexual harassment, and what the consequences of their actions are. I'm a survivor of past assault, and this affected me very deeply because this happened IN MY HOME. I should be able to trust your company to vet, and educate it's employees of the importance of these kind of issues. After I move I will feel more comfortable giving more specific information about the incident, and the employee. I will say that it happened in Portland Nov.1, 2023. Please, talk to all of your employee, and make sure they are clear on what sexual misconduct, and a harassment are. Thank you

    Air Stars Heating, AC, Plumbing & Electrical

    Air Stars Heating, AC, Plumbing & Electrical

    (57 reviews)

    A few weeks ago we had Ryan from Air Stars out to perform an annual service on our HVAC. He…read morediscovered that our unit was icing up (we already knew it was on its last leg) and we decided to bite the bullet and replace it. They didn't charge for the service call and had an estimator, Omar, out here the same day. He laid out all the options and we chose our new HVAC. They scheduled our install for the following week, which is unheard of in this post-pandemic world. Randolph and Bryan showed up on time and were quick in their work. They completed the install and clean up by early afternoon and took measurements for a new custom door to cover the HVAC system. Today Andrey came to install the custom door. He was also quick, efficient, knowledgeable and friendly. In fact, everyone involved from start to finish was top notch. The entire process only took three weeks, as compared to five months to replace a broken garage door in 2021 and a year to replace our kitchen in 2022. We already trusted Air Stars because we had them install Mitsubishi ductless units 18 months ago in our granny unit (to replace baseboard and wall heaters and to add A/C). We are very pleased with Air Stars and would recommend them.

    I spoke with Omar about a year ago and had them service my unit. At the time I was selling my home…read moreand downsizing so cost was a huge factor for me. Their prices were very reasonable and the service was prompt and professional. The sales process felt a little drawn out, and I was not interested in spending more than necessary. Over all I would definitely recommend them.

    Pacific Coast Electric - electricians - Updated May 2026

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