Shawn with customer service reached out to set things right and explained what happened and why the experience was not up to their typical standards. So I am updating from 1 star to 3. read more

We had the install! New Daikin side discharge AC along with Daikin 2 stage furnace - a complete system installed from the ground up in a day, including tear down of our old units. Everyone in the crew was clean and neat in appearance and arrived right on time. They were coming and going throughout the day and there were a bunch of them, including Tony Lescanec and Jim Thomason, and they were all really great guys (I say "guys" because I saw no women on site). I'm the type that wants to know stuff and I asked a lot of questions. They were always courteous and friendly in answering everything I "needed" to know. After the install, they went over each piece with us, including the new fancy thermostat. The system is fantastic - it's so quiet - and it works great! I can't wait to see how it does during the upcoming HOT summer months. Btw, they left the area rather clean, save for a couple of pointy screws. Great work by the team from Roth Home. It was a bit more spendy than we had anticipated, but with their "free AC if you buy a furnace" promo and the lifetime parts and labor warranty, we were going with Roth! read more

I had a fantastic experience with Taylor from Roth Home. He inspected my home's electrical panel and was incredibly thorough, professional, and easy to work with. Taylor took the time to explain everything clearly, answered all my questions, and made sure I understood the condition of the system. His attention to detail and safety was evident throughout the inspection, and his friendly, respectful demeanor made the whole process stress-free. It's clear he genuinely cares about doing quality work and helping homeowners feel confident in their electrical systems. I highly recommend Taylor and Roth Home for anyone needing reliable, knowledgeable electrical services. Excellent service from start to finish! read more

We called Ross Home to look at our hot water heater. Their service person came out and told us it would need to be replaced at a cost of about $3750.00 and it could not be replaced that day. We called Sever Plumbing for a second opinion. They came that same day and replace the unit for $2250.00. The service person from Roth was great but the cost was way too high. Ross should spend less on their fancy truck and commercial and make their prices more affordable. read more

I had a leaking shower diverter in my bathtub. Roth Home came out and quoted $764 dollars to fix it. I'm not that knowledgeable on plumbing he didn't explain to me that it is an easy job only taking no more than 10 minutes to do I just loosening an Allen wrench and slipping the tub sleeve off and replacing it with a new one and tightening up gallon wrench if you had explained to me how easy it was any idiot could've done it and I would not have agreed to the high price he quoted I feel that is deceptive. I would be very cautious on using Ross Home. I think they're predatory. read more

I had a routine a/c and furnace check. Epi called to let me know she was on her way and told me what she was doing today. Great customer service. I highly recommend Epi! read more

$2,240 for running a grounding wire and replacing one breaker -- and the real problem wasn't even in my house. I called this company because my lights were flickering badly. They charged a $112 non‑refundable dispatch fee, which they said would apply to service. Once the electrician arrived, I was quoted ~$1,700 for basic diagnostics or $2,240 for "pinpointing the issue." Worried about the severity of the flickering, I agreed to the $2,240 tier. Here's what I got for that price: A grounding wire ran A breaker replaced The electrician calling PGE The electrician waiting around until PGE arrived PGE confirming the issue was external and fixing it That's it. No refund. No price adjustment. No transparency about what the $2,240 actually covered. Just a massive diagnostic upsell followed by minimal work and an external fix. This company profits from urgency, not integrity. If you're quoted thousands just to "diagnose," do yourself a favor and get a second opinion. read more

A after market free check up! We replaced the old furnace courtesy of Roth Home in the 19 year old home we purchased a year ago and this week Roth offered a free electrical examination of the furnace and electrical components which included the entire house. Two men [electricians] arrived by appointment and walked thru the house and everything checked out just fine no charge! 5 stars***** very satisfied with Roth Home. read more

Roth Home - Heating & Air Conditioning/HVAC Near Me - Aurora, Oregon

Their work is good, but we feel they took advantage of our lack of knowledge and significantly overcharged us. Rather than fixing the workings inside the toilet bowl tank, they required us to replace the toilets! And then they used all plastic super cheap parts in the tanks. Later we had a high water pressure issue and they were able to fix the broken plastic piece in the tanks... for $450! Then their quote for a new water pressure valve and expansion tank (parts and labor) was 3X as much as four local well-rated plumbing companies. read more

Roth plumbing provided me with one of the worst experiences in my 36 years as a homeowner. I normally would not write a review, especially a negative one, but I do not want anyone to endure the bad experience I had. My main complaints include the following: 1. I felt I was overcharged for the repair. It was an emergency, a leaking water pipe into the house which was getting worse over time. Thus, getting three quotes from different contractors was not realistic, given what I felt was an impending disaster. I still feel that Roth, through their representative, took advantage of me and my situation. 1. I was nickled and dimed to increase the final bill by over $1,000.00 without an itemized list of those extra charges, despite my asking for one. 3. Lastly, the Roth plumber/representative kept trying to get me to agree to more repairs in spite of my shock at the cost of the main repair and my telling him I could not afford more. Apparently, just about every faucet in my house was deficient, according to him. He was relentless in this and showed no consideration for my obvious distress at the cost of the main repair. There were smaller unprofessional behaviors which I noted but will not mention here. In the end, I just wanted him to leave my house. Roth installed new my heating and air conditioning system last year and I was so pleased with the professionalism and consideration of the whole group involved in that endeavor. Either Roth's standards have slipped considerably or the plumbing division operates with much lower standards. I will not have Roth do any work in or around my home ever again. *I called the Roth company as per the comment from Brea. In the course of my discussions with their representative, he was alternately condescending, intimidating, and insulting. My dealings with Roth have been a nightmare I would not wish on anyone.* read more

In 2024 Roth Home had a $99 coupon special for a furnace tuneup which I took advantage of. I have dealt with Roth in the past and their sloppy work but I figured what could go wrong with a furnace tuneup. Well was I mistaken. What this $99 special is all about boils down to commission and the furnace techs trying to sell you a new furnace. In 2024 when Roth Home did the first tuneup the tech said he was getting an error code and he'd be surprised if the furnace would last a couple months. I asked what furnace part was on the brink of failing and the tech couldn't tell me. Because of his vague response and something in my gut I declined getting a new furnace. Fast forward to Sept 2025 same thing I get another email for a $99 dollar tuneup so I called and made an appt. Same thing happened. Different tech saying he is getting an error code and I should replace the furnace. He goes on to give me a ridiculous quote of around $15,000-$17,000 I pass. Fast forward to February 25th 2026 my furnace quit in the evening.. Next day February 26th bright and early I call another HVAC repair company and make an emergency appt. and explain the situation. The technician came out and troubleshooted. The furnace did not need to be replaced. The problem was the condensation pump that failed. For the past 2 years of trying to save on furnace tuneups it cost me almost $600.00 to replace the condensation pump including labor. The problem here is that the last 2 years when I used Roth Home they never flushed out my condensation pump to the extent there was sludge in the PVC pipe and a rusty drain pan because the condensation pump wasn't serviced in the last 2 years which caused the condensation pump to fail. I am lucky that there was no internal damage from the water not draining properly because of the slime build up and the condensation pump water overflowing. The same day on 2/26 I called Roth Home and spoke to a man named Craig and explained about why my pump failed. I have pictures to prove this. While I was on the phone he looked at my service records and said Oh its noted they cleaned the pump in 2024 and 2025. I responded I don't care what the techs say there was so much slime and water pan rusted it wasn't done, Craig says he'll call me back after he talks with the Service Manager. On 2/27/26 Craig calls back doesn't leave a reachable phone number doesn't leave a message so I have to call Roth Home 3 times to get a hold of him. Bottom line is Roth Home refuses to refund my money for the two furnace tuneups telling me cleaning and flushing the condensation pump is not part of the $99 special while yesterday he told me the tech did clean it in 2024 and 2025 and to add insult to injury he said I declined to have the condensation pump replaced. This is a Liability issue. Standard industry practice and your own service agreement for a "tune-up" include clearing condensate lines and ensuring the pump is free of obstructions. By failing to perform this basic task for two consecutive years, your company breached its duty of care, leading directly to the premature failure of the equipment. I formally demand reimbursement for damages resulting from your company's failure to perform contracted maintenance on my HVAC system. For the past two years, I have paid for annual furnace tune-ups (performed in 2024 and Sept. 2025. Despite these professional "tune-ups," your technicians failed to inspect or clean the condensation pump, a standard requirement for HVAC preventive maintenance. UPDATE 3/26/26 Roth Home has been reported to the Attorney General. Standard industry practice and your own service agreement for a "tune-up" include clearing condensate lines and ensuring the pump is free of obstructions. By failing to perform this basic task for two consecutive years, Roth Home breached its duty of care, leading directly to the premature failure of the equipment. On 2/26/26 Craig stated to me in a phone conversation that servicing the compressor unit was not part of the tuneup. On 2/27/26 Craig changed his story saying they did service the compressor unit. The HVAC company I hired to troubleshoot when my furnace stopped working will testify to the fact that this compressor unit failed prematurely because of no maintenance was done yearly on the compressor when I had my last 2 years of tuneups. The sludge had to be cleaned out and the pan was rusted out as a result of water backing up. Pictures have been taken by the HVAC Company I hired proving this. Each year Roth technicians were only focused on selling me a new furnace and central air stating they are having a special. Roth Home is misleading, deceitful and dishonest and I have already filed a complaint with the Attorney General's office. The ratings alone plus my pictures testify to the fact that Roth has a 2.9 rating on Yelp and I am not the only customer that has been a victim of their deceptive practices. read more

they were nice and considerate as well as very professional, i decided not to use their services at this time as they were a bit expensive. Perhaps will use their services in the future. read more

In 2023, Roth Plumbing installed a main sewer line cleanout for us. The job required cutting into our concrete driveway and modifying the existing pipe to allow access for future maintenance. Just over a year later--shortly after the warranty expired--the newly poured concrete is already failing. It has begun to sink several inches. I hired another plumber to inspect the work with a camera, and they confirmed the pipe is starting to separate at the cleanout connection. It's extremely disappointing to see such a critical and expensive repair start to fail in less than two years. This level of workmanship is unacceptable, and now we're facing another costly repair to fix what should have been done right the first time. read more

Dawson explained what was wrong and what needed to be done after gas company flagged our heater. He waited for Josh to come over and Josh checked that the heater would work along with our AC. Both men very helpful. Highly recommend. read more

I had a positive experience with Roth Home and would book them again for other household repairs. They replaced the ceiling fan in my room. Justin, the technician, was prompt and patient, answering all my questions. He is an expert in his chosen profession. Thank you again to Justin and Aimee for their professionalism and kindness. read more

Roth Home - Heating & Air Conditioning/HVAC Near Me - Aurora, Oregon

Igor was amazing! Got our electric panel redone. Knowledgeable technician and everything went smooth. Highly recommend.

I'm grateful that Roth agreed to refund our call fee and the $500 deposit the plumber had taken. But they unfortunately have refused to repair our floor. I gave them direct feedback that their plumbers should protect the surfaces they work on and be careful where they place wet items. I never heard back from them. Seemed like a simple thing from a customer service perspective to take care of and my review here would have been much more understanding. So because of these things, we cannot recommend this group and we will not work with them again. read more

Roth Service Technician serviced our HVAC System today. He arrived right in time as scheduled and efficiently went right to work checking and cleaning our system. He provided good explanation and answered my questions. Very efficient and professional. Once again good people and service. Thank you. read more

On June 25,2025 Richard Brown came to my house and cleaned my furnace drum as it was filthy. He was also asked to check out my yearly AC. He did an outstanding job and communicated with me along the way the process of each task. I swear I could tell a difference in the air in my house, esp since I have allergies. Richard also recommended my ducts be cleaned as there was large clumps of dust bunnies on my furnace filter . I will ask for him every year for my maintenance needs. On June 26, 2025 Jason Escobar and Jacob came to my home and cleaned all ducts and return air duct. I couldn't believe how dirty the return air duct was. Again both did an outstanding job. I can totally tell the difference in the air. Breathing much cleaner air. Might not have to dust as often either which is a plus. I would consider Roths more of a high end company but so far it's been worth every penny (and I am frugal) !! This company hires clean cut, top of the line employees. I am very comfortable with them in my home. So glad I chose Roth Home ! read more

My one star rating is too high a rating. It cost $112 to have Ted come out and quote me $965.76 to replace 5 smoke detectors. It would cost $124 to order the smoke detectors from Amazon. That means $841 for a one-hour job. (That is if he was an exceptionally slow installer.) For most people this is a do-it-yourself job. Unfortunately, I am 82 years old and do not trust my balance. I do trust my common sense and know Roth Home is a rip off. read more

Great timing and quality work, thank you! Now have a room in the house with power again.

3 hours into a 4 hour service call window, we get a phone call to call back in 10 minutes or the appointment would be cancelled. We were not provided this sort of expectation nor notified on the phone call when we called that the line as being recorded until we insisted we were going to record the response. This is against Oregon State law, I recommend never calling this company. This is an ambush rather than service. read more

Hi, I have a maintenance contract with Roth Heating and Airconditioning. I called on Nov 18th, and on November 19 Nathan Shafer, an HVAC technician from Roth came to work on my thermostat. This is a Lennox iComfort thermostat and after 9 years it decided to stop communicating with the furnace. Nathan was great. He worked diligently to reboot the thermostat so that I wouldn't need to purchase a very expensive new one. Very informative and helpful. Thanks. read more

Quintin came out and serviced the furnace and AC. He was very courteous and professional and he did it pretty quickly and overall he did an excellent job. I would highly recommend Quintin. I have had nothing but great experience with both Quintin and Roth Home. read more

Brandon Bowersox and Austen installed ceiling fan and heating lamp for our small bathroom. I am impressed by the excellent work they did. ***** 5 stars! Chongkiat Ong read more

First Roth homes sent their plumber out on the same day that I called for assistance. Now that a first! Josh and his apprentice came out to my house to fix a leak under my sink. Josh was very thorough and explained to me that the fix was temporary and that I also needed a new faucet So Josh went out purchased me a new faucet and came right back that same day and fixed my leak permanently and replaced my faucet. Josh took the time to explain everything to me He showed me the cost of if I went out and bought the faucet and come back and install the faucet and the cost if he purchased and installed the faucet. I'm a recent widow and I appreciate that Josh was patient answers all my questions and he and his apprentice did a fantastic job. I will recommend Roth Homes to all my family and friends read more

Came out within 24 hr to check hot water heater. Agent gave me several choices and I asked for a replacement. Within several hours, he found the unit had it replaced and also fixed a few leaks around the house. Jason is now my go to plumber. read more

We had Roth install a new AC unit and furnace a few years ago and we have been satisfied with the performance. We signed up for the monthly service to care for our investment. Today a tech named Brandon Birney came out to service our furnace and AC and he showed up on time, explained what he was doing and was polite. He checked everything out and changed the filter in a timely manner. Satisfied with this service. Thanks Brandon. Jeff Donavan. read more

We had an All Home surge protector (which we supplied) installed. It took less than 45 minutes to put it in our circuit box. Made the mistake of not asking the cost and we were charged $442. When I called to ask about the expensive charge, I was told about the expense of running the business. I would highly suggest not to use Roth Electric! Being retired and on a fixed income this was a shock! read more

A+, Workmen arrived this morning and installed us a new furnace and A,C. during the day. Nice and cozy warm tonight tonight. Can't wait for the warmer weather to arrive so we can test the A.C. We are very satisfied with Roth heating, The workmen were polite and friendly too! 5 stars***** ! read more

If you want pay three times the going rate then these are your guys. Roth quoted me $24,000 for a low end HVAC system. Another company installed a high end system for $9,750. Roth is big on advertising and high-pressure sales for sub-par work. Do not use them! read more

9/11/2025 I called Roth Home to request an appraisal of the condition of my 14 year old heating and cooling system. The tech (Rick) spent more than an hour checking the systems with me looking over his shoulder. He pointed out the problems and wear that were obvious due to the age of both systems. His recommendations are appropriate. Both Rick and Garth were knowledgeable and thorough in their presentations. We are considering their proposal to replace both systems. The added incentives were considerable. read more

Went to angies list and posted problem of clogged drain, Roth called I ask for an estimate and was told their person would give me a quote when they arrived made an appointment. Another company called and said they charge $79.95 for the service made an appointment. Having a fixed price waiting to see if Roth's quote would be better. They showed up while I was in town and gave my wife a quote for $850.00. She called me and told me what the quote was and handed the phone to them. He stated the quote and I said good bye. The other company showed up and fixed the problem very quickly and were paid the very reasonable price. Roth was scammers trying to take advantage of old people. I probably will never use angies list again or recommend them to any one for recommending scammers as good repair people read more

Professional, prompt but their price point was the most expensive of the 7 bids that I obtained. I did not hire Roth because of that price point. read more

Everything was great but the price. I knew it would not be cheap, but $750 to snake a shower drain...? Man. I should have checked to see if any of the other Yelp contractors could provide a remote estimate. What needed to happen was pretty clear. They also tried to get me to sign up for annual service agreement, which was kinda lame. The plumber and dispatcher were both great. read more

Roth Home - Heating & Air Conditioning/HVAC Near Me - Aurora, Oregon

Not a good choice. Estimate was thousands higher than others. Never heard back from them after Estimate. Several items was missed.

Quick and easy under sink leak repair. Replaced previous DIY plumbing with correct parts. Fair price!

The plumber, Jason Volker, with Roth Home was outstanding. He delivered prompt efficient work repiping under my kitchen. Jason exceeding plumbing expectations. His knowledge in his craft, put me at ease that I hired a professional. Jason and Dillon provided same day service. I felt like I received white glove service. Thank You! read more

I have been using Roth Heating & Cooling for many years and will continue to do so based on their excellent customer service and reasonable pricing. LC Young replaced a gas valve for a dryer and he was outstanding!!! He was friendly, respectful, knowledgeable and very quickly took care of my issue to have my new dryer installed! He gets 10 stars! read more

Avoid this company at all cost. Dishonesty and predatory practices are woven into their culture! extremely disappointed with the service provided by Roth HVAC Company. Had them out last year due to what we believe was a needed system coolant recharge. We were told then that the system was fine and didn't need to be charged. But it was only blowing about 65 degree air and he said that fine. But I wasn't there as he was dealing with my wife. Charged us $105 and left without any service to us. And we still couldn't cool the house below 68-69 degrees.... Fast forward one year to last Saturday... Their technician, Rick, is incompetent at his job. It took him an unreasonable amount of time to diagnose a possible leak and cracked piece of plastic on a cover. While one of their competitors found all the problems and had a solution in under 20 minutes. To make matters worse, Rick said that a part I needed is not manufactured anymore but he could get one at a cost and would take a few hours for him to replace making it a $1900 repair on top of UV leak detection! Yet the competent honest competitor fixed the leak recharged our system and will be replacing the readily available $67 part on Tuesday all for less than $500. Roth HVAC tech Rick insisted that our entire system needed to be replaced, and their quote of nearly $24,000 was significantly higher than every other quote we received. Nearly double! But There was no need to replace our entire system, and we feel that we were taken advantage of and given a predatory pricing. To add insult to injury, Roth HVAC Company wanted to charged us $1200 for UV dye leak detection, which would have allowed them to find the leak and repair the unit. This is a service that they charged us less than $200 for two years ago on my rental unit about ten miles away. This drastic price increase is unacceptable and leads us to question the integrity and honesty of this technician and the company as he said he "doesn't make prices up from thin air". I am writing a letter to Roth HVAC Company and my credit card company to request a chargeback due to the incompetence of the technician dispatched, misdiagnosis, failure to service, and predatory pricing because you are too incompetent to fix something! Instead you want to try and make big bucks and get someone to replace something that they don't need too and ultimately can be fixed for about $500! Overall, I cannot & will not ever recommend Roth HVAC Company to anyone. Their technician, Rick, sucks at his job, and their pricing is extremely predatory and completely unjustified. read more