Awesome everytime I go! Trey and Lucy are the best (: They always make me feel so comfortableread more

I went to this office after several ER visits for severe anxiety and panic attacks, thinking I was…read morehaving a heart attack. I was desperate for real help and a long-term plan. Instead, NP Lucy gave me only 10 pills, did not explain what she was doing, and left me to figure things out on my own. Each refill costs $20 and requires a 10-mile trip, which is not sustainable for anyone. The lack of communication and support made me feel completely unheard and unsafe at a time when I was already overwhelmed. Research has shown that African American women are often not listened to in healthcare settings, and unfortunately, that was my experience here. I had to push and advocate for myself just to get the basics, which only added to my stress. Patients deserve providers who explain clearly, listen fully, and create a treatment plan that feels supportive and sustainable. Sadly, that is not what I received here.

Dr. Patel is very personable , kind and thorough. I came in to establish care and get an annual…read morephysical . I was able to make an appointment within the week. The wait was a little longer than I liked but not terrible. I didn't receive a call to confirm/ remind me of my appointment but I was able to get through to the office on the phone with no problems. I appreciate the time Dr. Patel took to help me understand my care and the next steps with a radiology order I was given. My husband is also a patient and he agrees that this clinic is very good and cares about patient health outcomes.

awful. didn't check my insurance prior to visit and told me I was not covered and wanted a bunch of…read moremoney to see me. I'm thinking since they did not call me after I set up the appointment a month ago, they don't want to see medicare patients, i.e. they don't like treating the elderly.

Yah it's a fancy building but you think the lobbies would be a bit more comfortable if they're…read moreplanning to make people wait around for so long after their appointment time. Not sure if the doctor had some issues with a patient and ran over or if admin just can't book properly but it's a little ridiculous. Consider the patient checks themselves in and can even process their own payment, I don't really understand how complicated the remaining admin work has to be... however, they're unable to give updates or estimates so you can end up waiting up to an hour or so past your actual appointment time. Like I've renewed my Drivers License in a short turn around time. It could be that earlier appointment had arrived late as I did see admin staff letting patients check in well past their actual appointment time. Again, that's something the office staff should be able to monitor a bit more responsively. I might would recommend arriving about 30 minutes late if you don't want to wait around cuz they'll let you in anyway and then you won't have to wait. Also, don't any of your paperwork online or on your phone. The receptionist doesn't check their systems so you'll apparently just sit around until you finally get up to ask if the doctor is ever going to call you back. Redeeming quality of the shop being one staff member, I think Tiffany was her name. She caught me in the lobby thinking I was on the way out... when I told her I hadn't been back yet, she promptly fixed that issue. I was with a doctor within ten minutes from that.

I have been a patient of Village Medical for over 25 years and patient of Dr Lee Edwards for at…read moreleast 10 years. I have really liked having Dr Edwards as my Doctor. I tried to reschedule my appointment with her last week after the automated system sent me a message that my current August appt with her was cancelled. When I called to re-schedule I was informed she was no longer with Village Medical. I asked where she had moved to and was given no info. I have sent messages in Patient Portal. No responses. Normally a letter or notification is sent out if a MD is leaving a Practice. I reached out to the Practice Manager and left 2 messages. No response. I spoke to someone in the Call Center today to ask what was going on that none of my messages were being returned. Come to find out the Call Center and Billing & Insurance Center is now located in Central America which is why everyone who answers the phone has a heavy foreign accent that is barely audible unless you are Hispanic. I think this is so unprofessional that there has been no communication to her long standing patients or all of her patients for that matter that she was leaving the practice and what my choices were for having a physician take over my records. It is terrible that Dr Edwards is gone, she was a great female Doctor and I will miss her terribly. I am so disgusted with how Village Medical has handled this that there is no reason for me to stay with them as a patient. Dr Edwards is gone so I will look elsewhere for a new MD. It is also ridiculous that when you call into the office all calls are being routed to a Call Center in Central America instead of someone local here in Houston, Tx taking my calls. To say I am appalled by all this is putting it lightly. Dr Edwards and her Nurse Heather were always so good to me and I felt well taken of by them. I'm unbelievably disappointed.... I started with Village Medical in 1998 and I'm now 69 years old. Changing PCP's will not be easy but Village Family Practice is not comparable to how it use to be. Such a shame....

I was impressed with the level of attentive care given, from the first call to schedule a visit,…read morethrough my appointment and follow-up calls and meetings.

From the owner: Experience primary care designed for the 21st century. Our unique membership model provides easy…read moreconvenient access to high quality, individualized, affordable healthcare right when you need it and in a manner that works for you. Save money on your healthcare costs. An unexpected bill from a trip to the ER or urgent care that can cost thousands is easily eliminated with a membership in Katy Premier Primary Care. Experience healthcare focused only on you with no insurance red tape. Enjoy the flexibility of being able to reach your doctor by text message, video visits or in our office. Have access to the doctor whether you are in town or out of town. Whether you have good insurance, no insurance, a high deductible plan or use a health share ministry, we can help you save money on your healthcare costs.

I just changed my PCP to Dr. Randa Djendou at Houston Methodist Primary Care Group. Boy did I make…read morean awesome decision choosing her. She is absolutely amazing. She takes her time to explain everything in detail. Her bed side manners are the best I've ever seen by a doctor. Her staff is also extremely courteous. I waited less than 5 minutes in the lobby before they put me in a room. It's been so long since I've been at a doctors office that's promptly with your scheduled appointment time. If you are looking for a PCP see is definitely the one to choose.

I had been going to the same doctor for years and he retired so I had to find a new place. I did…read morelots of research and came across Houston Methodist group and they had great reviews so I had to give them a try. I went to see Dr. Tina T. Luu and she was very informative, listened carefully and was very nice. I will be seeing her for any future appointments since I was so happy with my visit.

Great Doctor specialize in personal care. He take time with each patient ensuring the best medical…read morecare one could receive.

These are doctors who truly care. And I always get my answers quickly. The OB/GYN group is…read moreespecially top notch.

Dr McCullagh is a very patient doctor I have known her for over 20 years . Amazing lady.. listens…read moreand not only delivered my two kids but my sister's two kids and now sees our 18/20 yo children that she delivered. Love her! She doesn't offer delivery anymore but she is a great insightful doctor for all OB needs!

I can't say enough good things about this doctor. He listens to be and let's me be the expert on my…read morechild. He genuinely cares for my child and takes the time to make him feel comfortable before starting the exam. He personally contacted me while he was on vacation to share lab results with me. He runs tests quickly and when something is wrong he puts a plan in place quickly to solve the problem. I honestly believe that, because of him, my son is happy and really healthy for the first time in his little life and I could be more grateful.

Dr. Radwan is a great doctor who knows how to listen and understand patients. he gives the patient…read moreall the time they need. he is very knowledgeable and very helpful. also he has wonderful staff who are willing to help and support the patients.

I came in from people referring this place, I did full body laser & let me start off…read moreService sucks, they're rude facts. You'll run into nice people working but as a whole they don't care for you. The machine turned out to be a old machine, words from a former employee that left this scam. Not one hair actually got removed by the hair removal. I went thru all that pain & money for not one inch of it to disappear. I was on my 6th treatment & had to reschedule they said they'd call me back...never did when I call the line is disconnected & that is not that first time that happened! They've never called back & I. D.o.n.t even want to go back to something so horrible. It's just crazy, they took my money knowing I have one more apt and 2touch ups & don't even care to call their guests or follow up or answer the phone. If you're actually looking for hair removal this is not the place! I highly don't recommend! Lastly the tech doing the hair removal was horrible, rude & in a rush constantly. I'm paying for full body, if I say what about my stomach or chest she'd get upset as if it's too much for her....I'm paying for it. What is you're issue, I have no clue. But I'll never be returning. It honestly sucks really bad that nothing worked and I had high hopes esp Bc I'm a bride and did this as a bridal "getting ready treatment" Thank you management for honesty not giving a damn. It shows a lot with you're team!

I have been trying to retrieve my medical records for months now and I was emailed by Sandra that I…read morewould receive my records and it's been months. I need them immediately. My first time asking for my records was April 8th, 2025. Can anyone help me retrieve my medical records? What's going on?

I have been going here since January 2016. This is the best doctors office I've ever been to. Dr…read moreUbaldo is wonderful and so are his PA's, medical assistants and front desk staff. They do everything in office there from office visits, taking blood, to X-rays, ultrasounds, they also have a physical therapy room that I've never tried but looks good. Dr Ubaldo and his PA's are very smart and his front desk is so good about getting referrals done within 24-48 hours. 5 stars. I love them.