In 2018 I paid a lot of cash for my Canyon CF-SLX Road Bike and happy the bike store down the street took good care of me. When that shop, lost their lease and had to close I was in a panic as I am great with financial spreadsheets but a real Clutz with anything mechanical so I called the single Canyon outlet in the USA at the time which was in Oceanside, CA. Naturally they were hesitant to name a place but with some begging I finally got a guy in their mechanic shop to recommend Stotts on Victory Boulevard in Burbank and have been very happy with them. I do a lot of charity rides including the 545-mile AIDS Life Cycle 10 times along with many local centuries in the area. Over the years I've become comfortable with telling them they type of ride I am getting ready to do and ask them to do whatever they need to get the bike ready; if it's just a small adjustment out of wack they just do it with no charge but it its more, I am always quoted a price and a reason why the work is needed. One time I went in to buy a new set of Continental Grand Prix 5000 tires and was shown why I did not need tires by showing me the tread indicators. I went in to get new brake pads once and was told I just needed a slight adjustment. I now just drop of my bike and tell them to do whatever it needs for xxx bike ride and they always call me back with a quote and a reason why. A tune up is a tune up but if more is required, they always call me to say what they recommend and the reason why. From the owner to all of the staff, I trust these guys and drive out of my way to patronize them. David Woodard read more

I needed axle nuts so I stopped by Stotts. I was in and out in 5 minutes. I recommend if you need bicycle parts. Nice friendly staff. Parking available out in front of the store. read more

Stotts is one of the best bike shops around in Burbank! They have a large selection of bikes, e-bikes and every accessory between. I have gotten my bike serviced there a few times now and it's always fast and easy. One of the best parts about Stotts is their dedication to the local community. They frequently host routine group rides with various different paces and distances. If you're into road riding, mountain biking or need to get anything bike related check out Stotts! read more

Stotts Bicycles - Storefront and the start of a group rides - Bikes Near Me - Burbank, California

We got 2 electric bikes from them They helped me with lots of things And all ways fair pricing Thank you read more

The moment you walk into the store, you're greeted with smiling faces and feeling of community. Great bike selection that allows for accessibility. Got what I needed quick and easy! Thanks y'all. read more

I haven't wrote a review on yelp in a while but I had to for this one. As someone just getting into road cycling, finding the right bike--especially in my size--was proving to be a real challenge. I'm so glad I found Stotts Bicycles. Not only did they have the Cervelo Caledonia I was after, but the entire experience was top-notch from start to finish. Howard took the time to carefully build the bike for me and we had a great chat swapping old bike stories. His knowledge and passion for cycling were clear, and he gave me some excellent advice as a newcomer to the sport. He customized the bike for my specific fit. Thank you! I told him I'm gonna learn to get better even going all out and getting the clipless pedals. Jase was super helpful in getting me set up with a pair of shoes and the Shimano PD-R700 105 pedals, and Nick rounded out the experience by recommending the ABUS GameChanger helmet--which fits and looks great. Overall, I spend a pretty penny there that day. But hey I treated myself and Nick hooked me up with the shoes. The whole team made me feel welcome and supported. I'd absolutely recommend Stotts Bicycles to anyone, especially if you're just starting out like me. Thanks again to Howard, Jase, and Nick for making it such a smooth and enjoyable process! read more

Stotts Bicycles - Straight out of the box - Bikes Near Me - Burbank, California

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I was trying to find a brake lever blade for a bike the dont even work on these guys dug up a used one and gave it to me. Saved my day and got me back on the road! This is the kind of stuff that makes customers for life. read more

This is my LBS ( local bike shop). I've been other places not going to mention names, but I have a 12 year old Stumpy and other places were pushing me oh it's time to get a new bike; not here, this guys looked at my bike, went to work and serviced my bike. I'm back on the mountains with it. On that note because of this I was kind of in a market for a new bike so guess what I did get a new bike as well, 2 of them in fact because of the customer service and an AMAZING deal . So I would highly recommend to check them out, if you need service on your oollldd bike or in a market for a new one; or like me both lol. read more

Came in because I couldn't figure out if I had a flat tire due to a tear or low air pressure. The guys who assisted me was so helpful and nice! He put air in my tires and gave me a few pointers. When I'm ready to invest in a better bike, I'll definitely be back. They seem to have a great selection of bikes and very knowledgeable staff to answer and guide you through a proper now selection. read more

Came to look at bikes for my little and found the perfect one staff was so amazing and helpful. They inspected the bike before I left the store to make sure it was good to go. 10/10 r recommend read more

Stotts Bicycles - Bikes Near Me - Burbank, California

I brought 2 fairly expensive road bicycles to Stotts. (One of them is a Cervelo time-trials bicycle.) The vibe was very amicable yet quite professional. In the seperate repair visits with each bicycle, the results were perfect after a few days. They know their trade very well! I finally found a place where I can take my bicycles if needed. Thanks guys : ) read more

They did a great job repairing my bike ! This place was rolling in bike repairs nonstop ! They have lots of techs working there. They are enthusiastic to help with any type of mechanical breakdown . They are even open on Sundays! I will purchase my next bike here ! read more

Great shop - Rob and staff provide expert and friendly service; bought my Cervelo here (local official dealer) and they have taken great care of it over the last 2+ years. Today I went in for a minor deurallieur adjustment, which they did for no charge! read more

Best place ever, warm and nice people... I wouldn't never buy my bike anywhere else! They know their bikes! Thank you! read more

I just have to express my deepest appreciation to the guy's working there @StottsBicycles!! I am from out of town currently Living at one of Noho's T-Houses...The only mode of transportation I have is my Cannondale Suntour trail 6 mountain bike. The hydraulic brake system on my bike had Leaked fluid while transporting in a friends SUV. I had removed the back tire and squeezed the back break leaking the fluid...in short, I had no back breaks.I had went to two other bike shops which both told me that they would have to keep the bike for a day or two to fix it...one shop even told me that they may have to make a special order in order to fix it...Stotts was my last chance at fixing my brake system because i had an appt. W/ my case worker...when i brought my bike in they quoted me a much more decent price...so i left my bike in good hands while i went to an ATM to pay for their service...needless to say, when I returned (which was literally 5-8 min) i was surprised to see that the young man who serviced my bike had already had it ready for me...at first i thought he couldn't do it do to a stripped screw...as he explained what the problem was and that he had fixed it i was more than happy to pay him for his service because of the danger of riding in Burbank with no back brake..as i asked him how much i owed him...God Bless this young man..he told me "no worries, I cant charge you, it was an easy fix"...Now this is the type of business practice that you do not see anymore. This is the type of business practice that just earned a customer for Life. This is the type of business practice that i have to share and tell everyone that These guys Mean BUSINESS... old fashion service will always win this customer right here...this practice should be rewarded...if the other bike shops would follow the blue prints & practices of Stotts, they might be just as succesful.Stotts should have been my first choice but now they are my only choice in bicycle service...give these guys your business they deserve to be everyone's first choice!! thank you guys again...I will be coming back!!! GOD BLESS YOU GUYS YOUR NEW LOYAL CUSTOMER!!! read more

Purchased my Yeti Arc as a recommendation from Rob. Have to say service and bike are both A1 at this shop. Thanks Again!!!! read more

Stotts Bicycles - Bikes Near Me - Burbank, California

I'm proud to call this my local bike shop. They're usually well stocked and if they don't have what you're looking for, they'll gladly look into ordering it for you. The staff is great and makes you feel right at home. I've witnessed customers come in with cycling emergencies from flats to drivetrain issues and they've sorted them out as promptly as they could, time allowing. You'd be surprised how often other shops may turn you down or leave you on your own to figure things out. That especially sucks for someone who may not have bike knowledge to fix certain things. Not here, you're in good hands. On top of the selection on hand, the prices are reasonable and fair. They've got high end to mid range to entry level. There's something for everybody. And various payment options can be discussed to suit your budget. Rob is a hell of a bike shop owner and his staff reflects that too. Shout out to the bike wizard Howard. read more

Friday 10/11 - Shout-out to the Mike from the shop - My boyfriend, was doing a cycling race at the K1 down the street. Due to a crash, his rim wasn't straight. He was able to get it sorted in a pinch. Thank you from the bay! Appreciate your friendly and professional service. read more

they refused to repair my bike after we agreed to have it fixed that day. the boss came in and told them not to fix it because it was a saturday and the new policy is to only do consultations on the weekend read more

THEY KNOW THERE STUFF HERE. From your high-end road bikes to kids bikes and everything in between. They got a great staff and the mechanic, Ryan is on point. PLUS they have great shop rides!!! Super pumped I came across this shop and they'll be my new go to spot for sure. The owner Rob is cool AF too. Great vibe- Thanks again for dialing in my FACTOR road bike. See you soon on one of your shop rides!!! read more

Stotts Bicycles - Bikes Near Me - Burbank, California

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Had my bike serviced by one of their techs, Kevin. What an experience! He really knew his stuff and gave my bike the love it needed. Its never felt so good. If youre looking for great service and lots of knowledge, Stotts is youre place. Ask for Kevin. read more

These guys were fast, professional and reasonably priced. They replaced the inner tube on my Cannondale medium Trail 8 and found the puncture that a top rated Culver City bicycle shop didn't find / properly repair. We had to drive to the valley, but would definitely return. They are next door to Supply Sergeant, which we happen to shop at as well. Thanks for reading. read more

Came in today to "just browse" and ended up leaving with 2 bikes within 20 minutes. What made us quick to go into buying when we really only had intentions of looking around was Rob's expertise on his bikes. Answered all our questions and was working to find the right fit not just trying to upsell us. Great inventory, GREAT SERVICE! Highly recommend coming here! read more

Stotts Bicycles - Bikes Near Me - Burbank, California

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Awesome place to bring your bike! Amazing service, extremely welcoming and kind staff to a newbie like me! Michael/Mike was so helpful and did a full cleaning, maintenance and tune up that turned my beat up hand me down road bike into a brand new beast! Thanks Mike, you were right - all she needed was "some love" - definitely coming back again! read more

They have excellent service and are very knowledgeable about bikes. I went in To get a tune up on two bikes and they really helped on of the bikes per like a a kitten and the other one ride smoother. I recommend them for your needs. And to fix anything your bike may be having problems with! read more

Great bike shop! Has a huge selection of ebikes and a very friendly and knowledgeable staff!

Thanks to Chase(or jayce?) who work with my bike. Very knowledgeable .I needed upgrades with my brake set and Fork suspension. I'll come by again to upgrade my wheels and cassette soon ! Thanks to the owner Rob . Very convenient for me as they are open on weekends ! read more

I am not at all happy with the customer service I just received at Stotts bicycles today which was no service at all, and it was so disturbing I need to make this public. I went to Stotts with a complaint about a repair done wrong by one of their techs which caused me to have an unexpected tire blow-out in a remote area, and also was previously advised by their online AI CHATBOT that the store would have a complimentary inner tube waiting for me. At the store, I advised the owner and techs of what this chatbot had told me, where is my comp inner tube and all I got was blank stares. Further, the owner then proceeded to verbally attack me for suggesting that one of their techs had done a repair incorrectly and he was so aggressive in berating me I had to take a few deep breaths to calm myself. I could have ratcheted up my response to his abusive behavior but I could see this was not a good idea as I was in HIS store, his CAVE. He did give me a complimentary inner tube no apology, no nothing. This shocking confrontation with the abusive owner of this retail store left me so shaken that everyone out there needs to be warned. This probably will not happen to you if you're buying some $6000 gravel bike which needs an adjustment, but if you're in there for some small bicycle repair and you're not happy, this could be the result. read more

Just wanted to say thanks to Trace and Rob I came in for a quick cassette swap on my roadie ! Was in and out in a matter of minutes. If you're looking for quality bike shop for an effective price. This is the place to come too! They have some community rides they host during the week too! Check them out you won't regret it read more

Stotts Bicycles - Bikes Near Me - Burbank, California

I originally stopped in there today just to get a new tube for my daughter's bike which they had, so that was nice... but I ended up also buying new shoes and a helmet for my own bike. Everyone working there was super professional, kind, and very helpful. So thank you for that! I inherited my mom's bike who was an avid cyclist. I finally get to ride the bike my mom passed to me. Stotts employees educated me on the bike in a way to where it was easy for someone new to cycling like me understood. I definitely recommend this bike store. read more

I came in on Father's Day to air up my tires and buy a pump, and left with a far superior brand new bike, new lock, and never looked back. In fact I liked my bike and experience so much, I convinced my fiance he also needed a bike, so now we are bike people. The owner went above and beyond to help me find the right bike, when I wasn't sold on the color options available for the bike I wanted, he found a box in the back, assembled it on the spot for me to test out, and I basically couldn't say no. Even though I felt like a really difficult customer taking up so much of his time, I truly appreciated the extra care he took. Needless to say, I don't need to go air up my tires anymore, and that old flat tire bike is history. (Sort of, it's still in storage.) read more

Stotts Bicycles - Bikes Near Me - Burbank, California

Friendly, helpful people with a good selection for whatever you need. I bought a floor pump there and with my tires flat from sitting too long,. They showed me how to use the pump to affix the pump head exactly to the valve and then filled the tires up quickly with their air machine for free. read more

Got our helmets and bike rack here, and we're loving them so far! Superb customer service, great prices, and just a great experience all-around. Support Burbank's family-owned businesses - shop local! read more

Isabelle is an expert in her field. She answered all of my many (many, many, many...) questions with so much patience and without trying to upsell me on anything. Went in just to price compare for cycling shoes but left with new shoes, pedals, and tools in tow. She even showed me how to install the pedals myself! I couldn't be more pleased. High quality, well-priced, awesome people. Thanks Stotts! read more

These guys did a great job assembling a few bikes for us amazing craftsmanship easy to work with and best of all no BS :-) read more

Stotts Bicycles - Bikes Near Me - Burbank, California

They gave me some stuff, for free! Just out of the kindness of their heart. And the customer service is fantastic. Stellar people stellar shop. Highly recommend. read more

Stotts Bicycles - The shop! - Bikes Near Me - Burbank, California

I brought my knee scooter that I transition into a seated scooter in. They don't sell these but they knew how to help me fix some of the issues. I needed an adjustment. While I was there - a buy brought in a broken bike with a lot of issues, missing spokes, bent frame and brake issues. They helped him select one of their refurbished bikes that was LESS than the cost to repair the one he brought in. They didn't try to gouge the guy. They are good at assessment and best possible outcome. They are quality and they offer various ranges of potions for all budgets. read more

Great local bike shop. Good staff. Awesome support for cyclists. Excellent choice of cycling equipment. The location is easy to find with good parking. read more

Credit will be given where it is due. These guys more than deserve it. I just got a road bike and wanted to upgrade it to Shimano 105 r7000. Even though I am somewhat experienced in cycling, I do not know how to wire up components and make a bicycle tuneup. Before I brought my bike to have it fully repaired, I bought several parts from them, like a DT-Swiss R460 Wheel that came with a Shimano 105 axle and free hub, as well as combo levers, and brakes. When I brought the bike with everything attached for them to wire it up, as well as install a front derailleur, front crankset, chain, and some bar tape, they replied promptly, put a work order in, and the bike was ready to pick up the next day. Aside from that, all of the staff are extremely knowledgeable, friendly, and diligent. In particular, the two guys who helped me, Mike and Chase at Stotts Bikes, were extremely helpful and very friendly. The value for money is definitely there, and if you give them business, you're helping out the economy, as well as supporting a small business. If the price difference between them and a vendor like Amazon is relatively small, give them the business. These guys deserve it. read more

Stotts Bicycles - Bikes Near Me - Burbank, California

(I highly recommend this shop. Excellent service and fast.) I love this shop. I had a flat and also I needed to replace both tires. Called many places, non could fix my bike the same day. They wanted me to leave my bike and pick it up a week later. Some places ask me to bring it back a few days later. I work 5 days a week at a Pharmacy. It's not convenient for me to go back and forth. And I found Stotts Bicycles online. Call them, they told me to come in and they will fix it. As soon as I got there, there were other customers inside. They still took my bike, waited for 15 mins. (DONE) Went back another time to replace the tape on my road bike handlebar. Again, they were kinda busy and still work on my bike. I give this place 6 stars. read more

Stotts Bicycles - Bikes Near Me - Burbank, California