1. Just Ride LA

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Los Angeles, CA

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Just Ride LA

4.5 (578 reviews)
Closed • Closed
Updated 2 months ago

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Recommended Reviews - Just Ride LA

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Buck W.

An amazing place right from the minute you enter. Excellent customer service. Cool like minded customers with the right vibe. I picked out a beach cruiser and rode right out. I'll be back

Robert T.

Great job on my bike service. Digital receipt for a easy in and out transaction. My bike is riding like new again!

Omnium Crankset on a Masi track frame
Fredy R.

Totally forgot to drop these guys a review! Wow! Man, WOW! I haven't had service like this in a while. Being a Store Manager that I am, customer service is everything to me. They were so welcoming to me over the phone, I just had to bring my business over. I stopped by to get a crankset swapped out and just even over the phone the information that was provided to me was well organized and knowledgeable. I felt safe and comfortable, even when I went and dropped my bike off. Everything was so easy and smooth. They even communicated with me as they took care of the job. My new chain ring was not going to fit with my current chain that I had so they went ahead and texted me pictures of all the varieties they had and I made my selection without a problem. Upon picking up my bike, I couldn't stop staring at it. It took me like 20 minutes to even just pay lol. The location is really smooth, right off the freeway and parking is really easy. They are so nice and awesome that you WANT to give them business. I have tools here at home, but we have to support our locals and support each other at that. This is definitely the bike stop you need to make.!

Gunk on the frame near the crank

I spent $450 on tune up service, detailed wash,and parts. ($120 service, $60 on a bar & grips, $217 tires, $20 on tubes) only to get a wrong size bar, grips that didn't fit, and a Dirty frame... Moral of the story, always drive out of your way (if you have to) for your bike's service. This included a "Full detailed wash & polish" only to find that there was still gunk near the crank and sticker residue all over the frame. There was even a sticker on the stem from the previous owner that they forgot to take off. I verbatim asked and paid for a full wipe down and wash and honestly it doesn't even look like they tried to clean it. There was still sticker residue all over the top of the frame that easily came off when I wiped it. Worst part is the day I dropped it off to get service. The clerk Daniela helped me pick out a handle bar and grips. Only to find out the day I go pick my bike up, that the grips do not fit the bar, and so I had to ride it out of there grip-less. I later found out that the hb wasn't even the right diameter for the stem and way to short for the front brake lever. They could have at least called me during the week to tell me that the parts they picked and I paid for didn't fit instead of letting me ride out of there grip-less. After I left Just Ride, I Took my bike to a reputable shop on the east side of town, and they gave me the free diagnostic. Apparently the bar isn't the right size for that stem. That shop didn't have the type of bar I was looking for so they referred me to another good bike shop down the street who would have the handle bar I was going for. Second shop got me right with a new hb and appropriate brake cable. The tech there then informed me that the botched service used the wrong cable for the brake which was also way too short. Wrong side of the bar for front brakes too if we're being nit-picky. When I had dropped off the bike they just said to come by a week later on Wednesday. I show up around noon and they tell me that the techs are barely working on it, and that they would call me. Would have been nice to know that I would receive a call when ready. I knew something was up the moment I looked at my bike when I went to go pick it up from Just Ride. At the very least Just Ride refunded me for the grips, so I'll give them that. But not the wrong diameter sized bar. Id avoid them and recommend you drive out of your way to get serviced at better shops.

GIANT Bike

I come here about once a year for the last 3 years either for maintenance or in today's case to maybe invest in a new bike. I was greeted at the door and helped right away. I am still relatively ignorant and new to biking world but they were clear to let me know it was a judge free zone and they were their to help with my questions which is always nice to hear when you're coming in to something new. I told them my concerns about my current bike and my needs out of a bike and they showed me a few bikes that could fit my needs through different price ranges. I love options so it was nice to not even ask for options, they kinda just read my mind. I ended up going with one of their recommendations and man... they checked every box of needs out of a bike I mentioned to them. Cherry on top: like I said I come maybe once a year, even moved to Arizona for 3 years and came back and the owner still recognized. Such a good feeling and great customer service!

Giant TCR advanced pro compact

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9 days ago

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3 months ago

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17 days ago

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8 months ago

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3 months ago

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1 month ago

They always take care of my tires for my scooter ! In record time and amazing price! I only go to them.

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1 year ago

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11 months ago

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Danny S.

thanks Alexander and congrats on your new Brompton. See you soon!

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1 year ago

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4 months ago

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10 months ago

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8 months ago

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9 months ago

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1 year ago

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1 year ago

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5 months ago

Great staff and will help you purchase and repair any bicycles And orders online for items if need to

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1 year ago

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11 months ago

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6 months ago

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1 year ago

Selection, customer service and great prices. Definitely hidden gem where word of mouth about its quality is well deserved.

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2 years ago

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1 year ago

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1 year ago

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3 years ago

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Dan F.

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11 months ago

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Danny S.

thank you for your kind words Josh see you soon!

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2 years ago

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2 years ago

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6 years ago

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2 years ago

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6 years ago

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Dan F.

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1 year ago

Very satisfied. I would definitely go there again when I save up for a e-bike. What more can I say !

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4 years ago

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1 year ago

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Just Ride LA C.

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2 years ago

Worst customer service I've ever received. They'll be nice to you when you're buying a bike, but service after is terrible.

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1 year ago

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2 years ago

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4 years ago

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1 year ago

Great Bike Shop!! I got a good deal on my bike. They have a great selection of accessories, and a great tune of department.

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5 years ago

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Just Ride LA Reviews in Other Languages

Ask the Community - Just Ride LA

Do you guys sell used bikes?

we sure do!

Do you guys have speed controllers I could use with my skateboard?

Depends on your boards brand, please give us a ring or stop by the shop. 213-745-6783 Open 10-7pm today

Do you guys customize ebikes? I have an Ariel Rider X-Class and I want to put a decorative gas tank on it but I heard the installation might be tricky. Can you guys install it for me?

should be able to help! hard to say without seeing it in person but swing by when yah can and we can try our best!

Hi! Do you guys provide home service, like pickup and fix?

yes we do! plz plz email us to set something up, info@justridela.com

Do they offer rentals with additions to include children/toddlers?

Yes

View All 12 Questions

Review Highlights - Just Ride LA

“I bought an e-trike for my elderly mom and Juan was so patient and kind with her, I couldn't appreciate him more.”

Mentioned in 53 reviews

Read more highlights

DTLA Bikes - This is the front of the store, DTLA Bikes.

DTLA Bikes

(344 reviews)

$$

Downtown

Came in a couple months ago looking for a single-speed bike. Met with Rodney and he showed me the…read more1-Love. Took it for a test ride downstairs where this dude literally re-taught me how to ride a bike in about 5 minutes. Tons of tips, tons of extra info about bikes, equipment, maintenance, etc. The bike itself has turned into an extension of my legs around town and am now already thinking about getting something to go longer distances when I go outside of DTLA. Went in to fix a flat a couple weeks after getting the bike and the maintenance guys were fast and friendly. Great place

I brought my e-bike here for a front brake lever repair and new pads. I specifically said if the…read morelever couldn't be properly repaired, DO NOT replace it because I already had a replacement coming. About an hour after pickup, the bike completely lost power and went into anti-theft mode. Another battery didn't solve it. I returned asking them to check whether anything could have been accidentally disturbed during the brake work--not to accuse anyone, but to troubleshoot what happened immediately after their repair. Instead, I felt dismissed. Rodney, the person in charge, repeatedly insisted that because they don't do electrical work, they couldn't have contributed to the issue, while talking over my concerns. I later contacted an independent e-bike specialist on my own--not an employee of this shop or someone they referred me to--who repaired the electrical problem. He couldn't conclusively determine the cause, although he said the lever repair could potentially have played a role. What IS certain: the very next day, the brake lever I paid this shop to repair failed badly and had to be replaced. Thankfully, I wasn't going downhill or riding in heavy traffic. I wasn't looking for an admission of guilt. I wanted my concerns taken seriously and a safe, dependable brake repair. Unfortunately, I received neither.

Bicycle Pit Stop

Bicycle Pit Stop

(214 reviews)

$$

Where do I begin ! Armen is a true legend and perfectionist! I walked in randomly one day just to…read morewalk around and connected with Armen indefinitely I didn't even have my bike we just spoke about them and crafted a pure friendship. Following that I've brought all my bikes and my friends bikes to him. Everything he does is with extreme precision and love. He is a true enthusiast and really looks out for your bikes best interest. He's is honest, hard working and the definition of bike lover. ( I once even called him while at another shop and advised me on a purchase which resulted in me saving 2k dollars ) ( I also live in the valley and I drive all the way to Glendale just for his service!!!!) He is a bike enthusiast, coach, friend, and expert in his craft. Go to armen it's always worth it!!! He is the American Danger Holm !

I had an incredible experience at Bicycle Pit Stop! Armen was very helpful and knowledgeable with a…read morevery keen eye for details. He is very meticulous and thorough with his work and treated my bike with extreme care. He offers thoughtful suggestions for upgrades and solutions for all problems I had. I would recommend his work to anyone looking to overhaul their bike old or new. My bike came back in amazing condition better than brand new. The location Is tucked away in a safe and secure location inside of a mechanic's shop. I recommend calling or reaching out in advance prior to making you visit as it works similar to an appointment. I was blown away by how immaculate the work he performed was and my bike has never performed better. Please do yourself a favor and stop by if you are passionate about cycling and need a good trustworthy bike mechanic!

Just Ride LA - bikes - Updated October 2026

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