I brought my e-bike here for a front brake lever repair and new pads. I specifically said if the lever couldn't be properly repaired, DO NOT replace it because I already had a replacement coming. About an hour after pickup, the bike completely lost power and went into anti-theft mode. Another battery didn't solve it. I returned asking them to check whether anything could have been accidentally disturbed during the brake work--not to accuse anyone, but to troubleshoot what happened immediately after their repair. Instead, I felt dismissed. Rodney, the person in charge, repeatedly insisted that because they don't do electrical work, they couldn't have contributed to the issue, while talking over my concerns. I later contacted an independent e-bike specialist on my own--not an employee of this shop or someone they referred me to--who repaired the electrical problem. He couldn't conclusively determine the cause, although he said the lever repair could potentially have played a role. What IS certain: the very next day, the brake lever I paid this shop to repair failed badly and had to be replaced. Thankfully, I wasn't going downhill or riding in heavy traffic. I wasn't looking for an admission of guilt. I wanted my concerns taken seriously and a safe, dependable brake repair. Unfortunately, I received neither. read more

DTLA Bikes - The brake they charged me to repair and the pin that fell out within 24 hours that rendered the front brake useless. - Bikes Near Me - Los Angeles, California

DTLA Bikes is a large bike shop that offer a wide variety of bikes-big 'n small, apparels, bike parts, and gears. Also, they provide bike service if you get a flat tire or your bike is acting weird they will fix it. At a price of course. I am trading-in my car for a bike just because the gas price is milking me dry! Haha! Anyways, the real reason I want one is to be nature eco-friendly to commute to work. I am excited on this new adventure. Overall, I had a good experience at this bike store. read more

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It's time for a new version of my 1990s Litespeed. I'm coordinating with Manuel to add a second chainring at the cranks, and incorporate a Left-side shifter. In general I also need a tune-up. Probably new cables and cable housings. I need a new set of wheels laced up. I keep popping spokes randomly, and this set was built in 2017 at another shop. I'm probably going to ask for Stan's No Tubes Tire Sealant as well as puncture liners for the tires. I won't say what, because it was something unique to my titanium frame, but they fixed that without needing to be told. And I love them for it. Rodney probably wants my bike on his wall as an antique, but I'm still riding it. Lynskey era Litespeed, what can I say? It will never die. read more

DTLA is an interesting scene and I recommend bicycling downtown it's super fun. Unfortunately some dirtbag apparently slashed my tire. Fortunately, there is this huge bike store on Broadway. They installed a new inner tube in less than 15 minutes(thanks Manuel)for only $20. I added $5 tip for great service then I was on my way exploring Little Tokyo and the Arts district. I talked to the owner, Rodney, and he is a really cool guy and his store is hands down the best in downtown LA. The selection of bicycles, electric bikes and accessories is huge. read more

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Rodney and Manny at DTLA Bikes provide amazing service and quality work. They helped me choose the right bike, made the whole process comfortable, and were very patient without ever pressuring me into buying anything. Super friendly, supportive, and especially helpful if you're just getting started with biking. Highly recommend! read more

DTLA Bikes - This is the bike I bought - Bikes Near Me - Los Angeles, California

This guy wanted $45 to change front tire of my eboke but on the phone told me $20..dude is greedy AF I called just ride LA they only charge $25 for front tire repair I reckoned then over this guy! He is rude and recommended I go to another shop read more

DTLA Bikes - Greedy Aaf - Bikes Near Me - Los Angeles, California

Came in a couple months ago looking for a single-speed bike. Met with Rodney and he showed me the 1-Love. Took it for a test ride downstairs where this dude literally re-taught me how to ride a bike in about 5 minutes. Tons of tips, tons of extra info about bikes, equipment, maintenance, etc. The bike itself has turned into an extension of my legs around town and am now already thinking about getting something to go longer distances when I go outside of DTLA. Went in to fix a flat a couple weeks after getting the bike and the maintenance guys were fast and friendly. Great place read more

Manuel is the best!!! I've been a customer since 2020 and Manuel has consistently provided me with the best service.

I brought my Pinarello bike with the Ekar groupset to this shop for basic maintenance, including front brake adjustments (squeaking issue) and rear gear shifter adjustments. Despite charging me $45, the front brakes are still squeaking, and the rear shifter was not adjusted correctly at all. When I mentioned the issue, they said, "If it's a new bike, it's defective, go to the seller." This is highly unprofessional, especially considering the high-quality bike and groupset. If you're expecting thorough and competent service, I would look elsewhere. They seem more interested in shifting blame than fixing problems. At the end, when I asked receipt, he said "labor, labor, no receipt" so I didn't even get one for refund. read more

DTLA Bikes - Squeaking breaks - Bikes Near Me - Los Angeles, California

Had a great experience buying a bike today. The store is big, bikes are well presented, most of them are name brands, and there is a small team of friendly people working in the back. Rodney was really nice, knowledgeable, and patient with me. Listening to his advice and his experiences, you can tell he's extremely passionate about bikes and has been in the cycling business for a very long time. I was able to test ride two sizes of a bike today in DTLA Bike's indoor track. I originally thought I was a large as most of my bikes are a large, but he told me that I should probably go with a medium with this particular bike. He was right. I needed a few hours to think about my purchase before committing, and Rodney was never pushy, and he was very patient. That made the experience much easier and also more memorable. I knew I was going to buy the bike from somewhere, and the great customer service from DTLA Bikes made me buy it from them. This is a legit store you can trust. read more

This is my new favorite bike shop. And also possibly my all-time favorite bike shop. Manuel the Mechanic is a wizard and a gentleman and a saint. I have only been three times--once to drop off a bike for maintenance, once to pick it up (and buy a light) and once because I I forgot something and had to go back.But I will be returning! Again and I again, I presume. Great shop, so happy it's downtown. read more

I always make a pit stop at this bike shop when I am in DTLA, especially if I'm attending the cicLAvia event. The shop is big and there are many products and bicycles to choose from but I never find anything I need that I want to replace on my fixie. The employees are always there to help even when they are super busy during cicLAvia. read more

DTLA Bikes is my go-to bike shop in LA. I take my bike to work and it is conveniently located near the Broadway or Pershing Square Metro Station. Rodney and Manny are a great help, willing to give you the attention to detail you need. I had a tune up there for my fixie and road bike. The bikes look brand new! Plus they have e-bikes and electric scooters if you need some power. They are essential to the community! read more

Buen lugar, buena gente, ayudaban con mi bicicleta nos no sabía nada de mis bicicletas, pero ya me ayudaron a buena gente. Muy buena gente. A ellos saben cómo arreglar bicicletas y todo y venden de todo.real good people they helped me a lot I have no knowledge on bikes and they taught me more than enough read more

DTLA Bikes - Los bicicletas en atrás - Bikes Near Me - Los Angeles, California

I just picked up my bike after dropping it off for a service yesterday and Manuel did an amazing job! All of the staff were kind and they were very communicative about their hours for Labor Day. Would definitely recommend this shop, super fast turnaround time too! read more

DTLA Bikes is legit! I brought my bike in and they were super fast and honest about the work that needed to be done on my electric bike. Within 10 minutes they IDd that my brake calipers were misaligned, aligned them, and I was out the door in a flash. Would 10/10 go back to them whenever I need anything for electric bike. Thank you, DTLA Bikes!! read more

The main mechanic there fashioned a piece of metal to an L bracket for my front rack, a part of the bike that's hard to find in LA and online. The finished part and installation looked so clean. Well done! read more

Excellent service. Rodney hooked me up with a great bike to get me thru the 545 miles of the 2024 AIDS/Lifecycle ride. I also got a second bike, the RAMBAM, that Rodney designed just for the streets of LA. Stealthy and lightweight, and gorgeous matte black, it doesn't draw too much attention, which is just how I like it! read more

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Somehow someway, there's always a ten minute wait at the register. Every cashier and every customer in front of me just talk talk talk but never keep the line moving. That being said as a warning (I guess you can never pay for a repair and go) the repairs they do are great out the door unlike other places where you gotta keep going back for the same repair, sometimes right out the door. There's a decent selection of seats, lights, handlebars. Haven't been here forever. I've gotten all of my apehangers here! read more

By far the nicest people I've ran into while enjoying any sport of any degree with a very welcoming atmosphere. They've helped me get right and have been a core foundation in my cycling experience overall. Best Service with the best prices. I'm Extremely grateful for Rodney and the DTLA Team!!!! Don't hesitate to stop on by and support. You will not regret it!!!! Shoutout Manuel! AKA El Doctor! read more

Manuel is amazing! He not only got me the replacement piece I needed, but helped install it and showed me how to properly do it (I thought I knew what I was doing but had missed an important step). I'm super grateful for him!! Can't recommend Manuel and DTLA Bikes enough. read more

A gem in dtla!! I got some specialized bikes and DTLA bikes put them together and fitted them for my wife and I. They couldn't have been nicer and more informed. They adjusted the bikes for us and even helped us out the bikes in our car. The treatment, knowledge and kindness was above and beyond. We will be going back to the shop for all of our biking needs. Check it out!! read more

DTLA Bikes - Specialized bike. - Bikes Near Me - Los Angeles, California

Guy in front is a complete asshole , 2 things happened while I was here guy refused to help me out , I needed a bolt , guy didn't even see the bolt and said "naw don't got it " . Then 4 kids came in who needed a new inner tube , that same guy gave them the inner tube and refused to spend 5 min of his time to change it. His reasoning for all this was " we are about to close we don't do any more service " store closes at 6:30 , we came in at 6:12. I advice to travel 2 min up to el maestro. Never coming here again. Pic of us helping us the kids change the inner tube. Note to the owner : I advise you to speak with this guy , this kind of service and attitude can ruin anyone's business. read more

DTLA Bikes - Bikes Near Me - Los Angeles, California

My brother and I decided to pick up cycling. It was recommended to us by trusted friend to go down to downtown LA bikes. I found that DTLA Bikes did more educating than selling. The other thing was great was they have underground test track which is small but it's good to get on the bike and just see how it feels. The support that I received following the sale was most impressive. My questions were wide reaching. The DTLA bikes team were patent and extremely supportive. DTLA Bikes are caring professionals. read more

DTLA Bikes - Bike meet indoor trainer. - Bikes Near Me - Los Angeles, California

I got to experience civic la's event where they close of main streets of downtown LA for the public to bike ride across town. It was such a magical positive day, and DTLA bikes was great quick hospitality, kind with finding me the right size bike, and making sure I felt safe by adjusting my seat and height, and educating me on brakes. It was fantastic. read more

My brother and I decided to pull the trigger and purchase two electric trail bikes. I moved out to California temporarily from Hawaii, so I'm sharing my brother's one car. We work out every weekend by hiking Runyon Canyon, and have a mini gym set up at his house, but we wanted to expand our athletic training, while at the same time using the bikes as a way of commuting, especially for him. His work is only 3 1/2 mi away , so what better way for him to get extra exercise than commute?! After extensive research, we decided we wanted to purchase e-bikes that could be serviced locally. The best one that worked for us were the Magnum Mi6 & Peak e-bikes as they are mountain/trail bikes but can be used as commuters. In LA, there are three electric bike shops that will service them and sell them as well. (PS: at the time of this review, being in the provided pandemic, everybody has the same idea and it's very hard to get a hold of ebikes! Online many are sold out or back ordered, and if you find them physically at a store, pull the trigger and buy them!) The first place we went to, the staff was very nice and we test rode a Magnum and an Aventon. The salesperson was very eager, but unfortunately misidentified the Magnum as a Peak when it was actually the Magnum Metro, which is a commuter and has a thinner tire and different specs than the Peak. He said both bikes would work as mountain bikes. Wrong! The tires and frames are not made for trails, with no suspension and thin tires. Sure, if you're going on a paved mountain trail the whole time it will work, but if you are doing any off-roading, you need bigger tires and you need some shock absorber. When we came home we looked up the bikes that we rode, and figured out they had misidentified the one. If they didn't know their bikes, we didn't have much confidence in them fixing them either! Although DTLA was much further for us to drive to, their website claimed they had 2 Mi6's & 1 Peak in stock. Rare to have in stock due to the pandemic, so we immediately went down to their store. Caveat, there is no parking! That's the bummer thing about downtown LA. We found a parking lot around the corner for $10. That was the most expensive 20 minutes of parking we've ever paid for LOL DTLA had a huge selection of electric bikes. They were all very friendly . We dealt with Enrique for our first encounter. He helped us with pricing, choosing the bikes, etc. We did have to refer to the website to show that they really did have those bikes in stock as they didn't know they did, but once that was established, my brother and I decided just to purchase the bikes right then and there to take advantage of the deals Enrique offered us. We had done the test rides on electric bikes already. We inspected the bikes we wanted, and Enrique put them in the back for us. We went to go get cash in order to avoid paying tax. It was late in the day so we couldn't get the cash but they allowed us to come back over the weekend and pay for the bikes with a deposit on them. We asked for delivery to the house as my brother's car is tiny and wouldn't fit one bike much less two LOL Rodney, the store owner, delivered them on Monday evening to us. Both bikes! He was so nice and friendly to deal with. He showed us how to work the bikes, & gave us tips and advice. Both Rodney and Enrique told us we get one free tune-up with the purchase of the bikes. After riding the bikes for a month, we will bring them in to have them adjust the brakes and everything else as the cables tend to stretch and the chain tends to skip during gear changes. That's normal with any bike, electric or not. Although the store is far for us, we highly recommend purchasing your bike from them. They have excellent customer service. They are friendly, professional, and have a large selection of ebikes, not just the most expensive e-bikes like some of the other stores. E-bikes are an investment and we really wanted the bikes to be dual purpose, and it was super important, actually it was the main point, that we would be able to service our bikes in town. Don't buy online unless one of the shops here in town can do the repair work! DTLA is that shop. Lack of parking is a bummer, but they make up for it in so many other ways that it is worth your time and visit to them! read more

DTLA Bikes - Magnum Mi6 & Peak e-bikes - Bikes Near Me - Los Angeles, California

My bike tagged a flat less than a block from DTLA Bikes to say I was pissed and lucky, all in one sentence is an understatement. Bike shops rely heavily on word of mouth and servicing the community. I remembered that as I strolled in to have my bike fixed. The guys were nice and were busy servicing customers. Unfortunately I had another flat that day and went back to the store to have my tire fixed again - same great attitude, no extra charge and some advice for changing out my tire to protect the tubes. read more

Bought my Specialized Roubaix road bike and the staff is very friendly. Although availability of bikes are scarce nowadays, they had the size and the model/color that I really wanted. Street parking is available and the staff also helped me fit my bike in my tiny sedan :). read more

DTLA Bikes - Bikes Near Me - Los Angeles, California

Life Savers. I had my Specialized diverge take a dive from a sea sucker rack while driving. My levers and derailleur were in bad shape. I headed straight for DTLA bikes after the incident and they were able to get my bike back in shape in no time. Repair pricing was extremely fair and lead time was unbeatable. Thank you DTLA bikes. Your mechanics rock! read more

Came because I had to tighten one bolt on my rim. I wheeled my bike inside asked if I can borrow a 15mm to tighten it, he said they dont lend tools and I need to pay $10 for a job that wont take even a minute, I leave and as im leaving this guy tells me a story and asks for money, I say I dont have any then he goes inside asks the bike shop owner and tells him a different story from what he told me and he gave him $15, Its crazy that a bike shop owner wont help a kid with a simple problem but will help a random full grown homeless man, I just wanted to tighten my back rim so I can ride in la cause I had barely gotten off the train and wasnt even in DT for 30 minutes and didn't want to take the train back home for nothing read more

DTLA and Rodney are awesome! First time buying a bike and visiting the shop, I was greeted with a warm welcome. When it came to selecting my bike it took some time since Rodney was probing in order to figure out my best ride. Then came the selection which included and should have options. At the end I walked away with the right gear and bike. I'm from the neighborhood so it's great to have this amazing place to help me understand cycling. Definitely returning with friends. read more

My husband I were in the market for new road bikes and knew we had to visit Rodney at DTLA bikes to check out the awesome selection. My husband has cycled for years but me, a beginner, looking to get a bike for fitness, had no idea what kind of bike would suit me. Rodney was very knowledgeable and showed us a couple of bikes and even let us ride a few in their basement track. They have tons of bikes and great gear. We left the shop so much happier from our experience. As local business owners ourselves we strongly believe that businesses such as DTLA bikes are the backbone of our community. Thanks, Rodney! read more

a bicycle disneyland! rodney + real parrots greet you warmly. very cool selection of bikes. electric, vintage, funky, boom. and a rainbow of toys to check out! rodney has a deep love for two wheelers, that shines in this massive space! read more

Specialized Tarmac SL6 I strongly recommend DTLA bikes for anyone wanting a friendly, honest and educated experience. I originally went to another shop in Pasadena where they were willing and ready to sell me an expensive bike in the wrong size. Rodney at DTLA bikes gave me a full service experience and sold me a bike that was properly fitted to suit my size and endurance goals. DTLA bikes does not rip off customers because of demand. They are fairly priced by the manufacturer and if you want more for your money they have a private label brand of bikes they produce called DTLA (go figure). Not only was the experience great, they also set me up with a loan with 0% Interest for a full year. With that I was able to upgrade features and build a dream machine. Thank you guys! I'll be checking in with you as I get some miles in. read more

DTLA Bikes - Specialized Tarmac SL6 - Bikes Near Me - Los Angeles, California

Just purchased a gorgeous new bike. Easiest purchase. Yehuda came by, dropped off a bike that he thought would work best for me and gave me an awesome price. Made everything so easy and stress-free! Yehuda is kind, honest and knowledgeable. Didn't try to up-sell me or guilt me into a purchase. Highly recommend buying a bike from Yehuda @DTLA BIKES. read more

DTLA Bikes - Bikes Near Me - Los Angeles, California

Literally got an extra mechanic in to get my bike tuned, dissembled, and packed up so it could get out the door in less than 24hrs!! This shop is so knowledgeable, friendly and easy to work with. Used tribike transport to arrange a pickup for my half Ironman. read more

I had my brakes and brake pads serviced. Initially, he said it'd be done in 30 mins. So I returned back after 30, but the bike wasn't done because their 200 bike shipment came in and they got busy. I then said just to call me back once it was done. A few hours passed and I called them, but they still didn't finish it, BUT because they understood my concern, they ended up finishing it the next 30 minutes and waived the service fee and I only paid for the parts. I understand that things happen, and I'm glad they ended up finishing my bike at the EOD and going behind by not charging me the service fee. read more

I took my bike for repair, couldn't do it, always ,but this, but that, took a scooter ,same thing, too much talking but no repair, found a place in santa monica ,Helen's bicycle, the best, they offer solutions and they fix anything , affordable prices read more

I needed my ebike breaks bleeded drain , Petgr took care of my Vtuvia ebike very good work, I'm definitely coming back to keep my ebike running well, I like that he's a ebike owner.. and his knowledge about them very friendly,lastly the price very reasonable for ebike.. read more

DTLA Bikes - Bikes Near Me - Los Angeles, California

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I'm very happy with my new bike, it's been 5 years since my last bike got stolen. I'm a casual biker and the employees in DTLA bikes was very upfront about what should I get or not get for new bike. I wanted to customize my next bike and they gave me several options per item from $, $$ to $$$ along with the pros and cons. read more

DTLA Bikes - Bikes Near Me - Los Angeles, California