1. Bici Libre

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Los Angeles, CA

Bici Libre

4.7 (7 reviews)
Closed • 12:00 pm - 3:30 PM

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Response time

2 days

Response rate

100%

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DTLA Bikes - This is the front of the store, DTLA Bikes.

DTLA Bikes

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I brought my e-bike here for a front brake lever repair and new pads. I specifically said if the…read morelever couldn't be properly repaired, DO NOT replace it because I already had a replacement coming. About an hour after pickup, the bike completely lost power and went into anti-theft mode. Another battery didn't solve it. I returned asking them to check whether anything could have been accidentally disturbed during the brake work--not to accuse anyone, but to troubleshoot what happened immediately after their repair. Instead, I felt dismissed. Rodney, the person in charge, repeatedly insisted that because they don't do electrical work, they couldn't have contributed to the issue, while talking over my concerns. I later contacted an independent e-bike specialist on my own--not an employee of this shop or someone they referred me to--who repaired the electrical problem. He couldn't conclusively determine the cause, although he said the lever repair could potentially have played a role. What IS certain: the very next day, the brake lever I paid this shop to repair failed badly and had to be replaced. Thankfully, I wasn't going downhill or riding in heavy traffic. I wasn't looking for an admission of guilt. I wanted my concerns taken seriously and a safe, dependable brake repair. Unfortunately, I received neither.

DTLA Bikes is a large bike shop that offer a wide variety of bikes-big 'n small, apparels, bike…read moreparts, and gears. Also, they provide bike service if you get a flat tire or your bike is acting weird they will fix it. At a price of course. I am trading-in my car for a bike just because the gas price is milking me dry! Haha! Anyways, the real reason I want one is to be nature eco-friendly to commute to work. I am excited on this new adventure. Overall, I had a good experience at this bike store.

Bicycle Pit Stop

Bicycle Pit Stop

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Where do I begin ! Armen is a true legend and perfectionist! I walked in randomly one day just to…read morewalk around and connected with Armen indefinitely I didn't even have my bike we just spoke about them and crafted a pure friendship. Following that I've brought all my bikes and my friends bikes to him. Everything he does is with extreme precision and love. He is a true enthusiast and really looks out for your bikes best interest. He's is honest, hard working and the definition of bike lover. ( I once even called him while at another shop and advised me on a purchase which resulted in me saving 2k dollars ) ( I also live in the valley and I drive all the way to Glendale just for his service!!!!) He is a bike enthusiast, coach, friend, and expert in his craft. Go to armen it's always worth it!!! He is the American Danger Holm !

I had an incredible experience at Bicycle Pit Stop! Armen was very helpful and knowledgeable with a…read morevery keen eye for details. He is very meticulous and thorough with his work and treated my bike with extreme care. He offers thoughtful suggestions for upgrades and solutions for all problems I had. I would recommend his work to anyone looking to overhaul their bike old or new. My bike came back in amazing condition better than brand new. The location Is tucked away in a safe and secure location inside of a mechanic's shop. I recommend calling or reaching out in advance prior to making you visit as it works similar to an appointment. I was blown away by how immaculate the work he performed was and my bike has never performed better. Please do yourself a favor and stop by if you are passionate about cycling and need a good trustworthy bike mechanic!

Just Ride LA

Just Ride LA

(578 reviews)

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Came on a somewhat busy day on the weekend and got the help I needed. There was a guy working on…read morethe floor who helped me when I was looking for helmets. I was able to look at the helmets in the cupboards in the back that were not on display. There's meter parking in front of the shop. If you sign up for their newsletter online, you should be able to get a discount code.

Went in and ended up getting an Extremely expensive, all electric AddMotor Trike. I was ready to…read morepay in full for it, but salesman talked me into the 'Extended Pay' program through Synchrony Bank and the 'Freedom to Ride' program! IF YOU CAN PAY, DO NOT USE THIS PROGRAM!! They automatically give you a credit card, over 30% interest! Before I got any paperwork for the 'free loan' they sent me an unsolicited credit card with interest on that card over 30%! I thought it was an unsolicited credit card so I cut it up and threw it away. Almost instantly, I got daily comments through text messages, why have you not activated your credit card? Your credit card needs to be activated immediately!! I don't want their over 30% credit card!! Followed by texts, counting down days to payment due! When I try and set up account on the Synchrony bank app., to make a payment, I find that without a Synchrony bank account or their credit card, They tell me that they can't find me and no payment can be made at this time. No Credit Card or Checking or Savings account, located with Synchrony. So I call them and get someone with extremely limited English at the Offshore Call Center!! This person tells me that they will only accept payments through the Synchrony Bank. Either mail a check or money order, or my personal bank debit card information. Tried to pay in FULL using my personal debit card, but would not accept payment more than $500.00. I am glad this is a one purchase only transaction, because I will never go back to a business that insists on me using their payment program, instead of letting me go ahead and pay for my purchase at the time of purchase! P.S. I do enjoy the trike, just not the company that I have to make the payments to!! I just won't be going back very soon to this business! I located a shop near me that lubed the squeaks and will do any future repairs I may need. Also, their "chat" is not actually live. They tell you they will contact you in a few minutes, but it's been over hours and I'm still waiting.

Bici Libre - bike_repair_maintenance - Updated October 2026

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