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    StorQuest Self Storage

    1.5 (4 reviews)
    Closed 9:00 am - 6:00 pm

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    Response time

    8 hours

    Response rate

    100%

    Services - StorQuest Self Storage

    Vehicle storage

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    9 months ago

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    1 year ago

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    Safeguard Self Storage - Clean, Modern Office With Video Surveillance Monitors, Managed by Friendly, Professional Storage Experts

    Safeguard Self Storage

    (10 reviews)

    So, it was my first time renting a storage unit and before I got to Safeguard, I had called a few…read moreplaces. I visited Safeguard first since it was close to me. It was clean, organized, and Christine was the person I met when I got there. She was very nice and was very patient in helping me understand the process and what I like to call "Storage Lit" was a very pleasureable experience for me. I wound up getting a rental that day and it was super easy. I highly recommend this place and will save you the leg work... the others in the White Plains area are dingy, smelly, and are old so there is lots of dust and smelly carpets. This place cannot wven compare to the others! Ask for the deals they currently have. You get a nice break in the beginning but your contract will go to regular pricing once you have determined the package you get. You will be very happy here!

    DON'T USE THESE STORAGE UNITS OR DO IT AT YOUR OWN RISK! Purchase the highest priced insurance…read morethey offer! I opted for the lowest insurance which garners you only $2,000 recovery if, in fact, you need it. Boy did I need it! That $2,000 didn't cover the bed I had to replace as my 'new bed stored there' was destroyed by rodents as was my three piece couch, the majority of my clothes, pillows, carpets, basically everything had to be tossed. I spent $300 plus a month FOR NOTHING, and management couldn't care less and would not right that wrong. The place is disgusting, in spite of how clean it looks. BUYER BE WARE!!!! Look at pictures I posted of the damage to my property on 6/2/2017. I am still reeling from it as I've been without a couch since. Awful service. Did not come through when needed, no reimbursement, absolutely nothing. No skin off their chins. DISGUSTING.

    Favor Warehouse

    Favor Warehouse

    (38 reviews)

    Non existent customer service. After countless emails and phone call attempts I was finally able to…read moreget a hold of someone on their Facebook page by literally typing a . repeatedly until someone responded. Then with out any discussion they just said "we have issued a refund" I said no I still want the items and they said they are not able to sell the products anymore even though they are still on the website. At least I got my money back. BEWARE! P.S. Screenshot of convo attached. (Only removed order number and transaction details

    The customer service at this company is so atrocious it inspired me to write my first negative…read morereview. Their system allows a customer to place an order that the company cannot process. Supposedly, somewhere on this busy website they list lead times - but not on the ordering page. Here is the sarcastic and inappropriate response I received from their customer service: "It appears that you do not wish to take any responsibility for your actions - i.e., placing an order with so little time before your event on a holiday week and not reviewing the clearly posted processing times nor our clear cancellation email - both Rush Processing and Expedited shipping were offered directly on the checkout page - processing time is highlighted twice - once in bold on the item page. By your argument, should you choose to operate your vehicle well in excess of any posted speed limit, the fault lies elsewhere since the manufacturer created a vehicle that could exceed the speed limit." A simple solution to the problem, along with an apology for the issue, would have been standard. Clearly, Favor Warehouse receives so many orders from the public that they are above treating people with normal kindness and consideration.

    StorQuest Self Storage - selfstorage - Updated May 2026

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