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    Extra Space Storage

    3.2 (5 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

    Services - Extra Space Storage

    Self storage

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    3 years ago

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    2 years ago

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    Safeguard Self Storage - Clean, Modern Office With Video Surveillance Monitors, Managed by Friendly, Professional Storage Experts

    Safeguard Self Storage

    (10 reviews)

    So, it was my first time renting a storage unit and before I got to Safeguard, I had called a few…read moreplaces. I visited Safeguard first since it was close to me. It was clean, organized, and Christine was the person I met when I got there. She was very nice and was very patient in helping me understand the process and what I like to call "Storage Lit" was a very pleasureable experience for me. I wound up getting a rental that day and it was super easy. I highly recommend this place and will save you the leg work... the others in the White Plains area are dingy, smelly, and are old so there is lots of dust and smelly carpets. This place cannot wven compare to the others! Ask for the deals they currently have. You get a nice break in the beginning but your contract will go to regular pricing once you have determined the package you get. You will be very happy here!

    DON'T USE THESE STORAGE UNITS OR DO IT AT YOUR OWN RISK! Purchase the highest priced insurance…read morethey offer! I opted for the lowest insurance which garners you only $2,000 recovery if, in fact, you need it. Boy did I need it! That $2,000 didn't cover the bed I had to replace as my 'new bed stored there' was destroyed by rodents as was my three piece couch, the majority of my clothes, pillows, carpets, basically everything had to be tossed. I spent $300 plus a month FOR NOTHING, and management couldn't care less and would not right that wrong. The place is disgusting, in spite of how clean it looks. BUYER BE WARE!!!! Look at pictures I posted of the damage to my property on 6/2/2017. I am still reeling from it as I've been without a couch since. Awful service. Did not come through when needed, no reimbursement, absolutely nothing. No skin off their chins. DISGUSTING.

    Oz Moving & Storage - Upper West Side - Stacking a job into our warehouse.

    Oz Moving & Storage - Upper West Side

    (125 reviews)

    Upper West Side

    I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

    I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

    Extra Space Storage - selfstorage - Updated May 2026

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