Rented a unit for $75 less than a year ago and they raised the price twice in that time and is now at $125. Citing that rental costs have gone up due to rising costs. Rental homes have stayed the same or lowered in the same amount of time, so beware that the introductory price is just a hook to make you pay the higher price within the year. read more

The manager Kat is super awesome. She goes far and beyond for her clients. Thank you for the great customer service

I have been at StorQuest for about 3 yrs, using a 10x10 climate controlled unit. In general, it meets all of my needs short of them ever fixing the access controls to the inside units. This is disappointing and doesn't provide the security I expected when renting. Also, they increase the rent a lot. My rent goes up annually and there is no way to lock it in for long-term customers. At this pace, I will need to move elsewhere just to re-set the promotional rates. I called and unfortunately they didn't seem interested in working with me. read more

Kat was extremely welcoming and it was a breeze to get signed up for a unit. She walked me around to show me the different sized units and did a great job and explaining all the sign up details to me! Great customer service! read more

The facility is usually clean and the location is good for me. However, like another reviewer, I'm frustrated that this advertised as a 24 hour access facility, but that is not actually true. Even today their website says 24 hours, Monday through Sunday but operating hours are actually very limited. I would be okay with that if they were honest AND adjusted pricing to reflect this bait and switch. Also the lock for the door that we use to access our storage building is always unlocked even though there is a pin pad there for security. It worked when we first rented but it's been broken for about a year. read more

This storage company is absolutely amazing Specifically the Tracy Branch Manager Kat is a breath of fresh air. She is smart and understanding and very much on it. I highly recommend this company for security, location and a great manager you can trust to protect and store any of you items for any stage of your life. Great prices as well and you are in town, instead of being on the outskirts where it smells or paying an arm and a leg for the overstocked Public Storage. read more

After the pandemic, I needed to downsize and move things into storage along with vehicles. When I was looking at Storage, I was thrilled to discover Storquest in South Tracy. As far as storage goes, Storequest is outstanding!! Kat took great care to show me the facility, explain the units and costs, and answer all my questions. It's an immaculate facility, secure, and there are nice bathrooms available 24/7 (after hours access requires auto-pay which isn't a big deal when you compare this to limited access at other storage places). Pro tip, if you need to meet with someone in the office, they're closed on Sunday and Wednesday. Otherwise, Kat or Ophelea are there. Let's face it, moving and hauling things in and out of storage can be a drag, but over the years, Storquest has exceed my expectations. Kat and Ophelia are really friendly and great to work with. I realize everyone's experience varies, but I never had any hassle or issues here. If you need storage and you're in Tracy (especially south Tracy), you should definitely check this place out. read more

Had my unit Brocken in to, the person in charge FORGOT to call me to inform me, when I asked to be informed of what they recorded on camera she said that they will look into it and let me know, is being ov a month and haven't heard back from them. read more

I have had a unit here for 2 years and when I first started there it was $36 a month for a 5x10 and everything was great. Over 2 years though it's gone from $36 to $100 and stuff has been broken for over 6 months and not fixed. They have no problem raising the price but can't use any of the money to fix anything! The pin pad for my building was broken on one side so they just leave the building unlocked on the other side and I have to drive around to the other side and carry my stuff clear across the building! On top of this the manager is rude and doesn't care about complaints. There is a poster in the front office that says they care about comments and suggestions but the manager does nothing and the district manager won't even call anybody back! I would not recommend this place to anyone spend your money somewhere else!! read more

Since the pandemic begun this place has gone from great to awful. Cant access storage before 9am and after 5pm, you have set up auto pay and get approved or something lame like that. I keep my camping gear in storage was all packed up to go camping, just needed my tent that was in storage and got access denied at gate called them got denied. Have to show up during business hours not open on Sunday's. Extra Space Storage and Public Storage are better options. read more

I like that's it's new, always clean and the staff is very friendly. Prices are about the same as others in the area. I picked it because the location was perfect for me and they have 24hour access which not all facilities offer. So far so good!! read more

StorQuest Express - Self Service Storage - Self Storage Near Me - Tracy, California

Great Service! Easy Check in process! Great Price! 24 hr Access! 24 hr Bathroom access! Brand new facility! Come on in and try it!! read more

StorQuest Express - Self Service Storage - Helpful Manager & Staff - Self Storage Near Me - Tracy, California

Love the 24 hour access to our stuff!!! Drive up unit is amazing! Very convenient and easy!

This facility is new and and stay really clean. Staff is friendly, professional, and knows the value of their customers. I highly recommend this place to anyone with storage needs read more

Check the small print on your lease regarding prorating and refunds and be sure you clearly understand they don't do either if you vacate after your billing date. In my case it was 3 days.. Was funny because I was sent an invoice that showed a prorated credit, then reversal showing I was out.. Don't even know why it was sent showing that.. Rented for over a year and at one point had 2 units.. Shame they will lose potentially 10X the value of the credit in future business.. Lesson learned..... read more

I just sign my contract today and I am already very impressed with the facility and staff. Clean, secure, well lit. Sherri was very helpful and explained everything. Prices are terrific and I honestly couldn't be happier. I love that it is 24 hour access 7 days a week and the office is open until 6 PM. You can even sign up and get access by using their website. Highly recommend this facility read more

Super clean, manager was super helpful and friendly, prices are very affordable, & its 24 hour access.

New Facility! Great competitive prices, clean and with great storage spaces in various sizes. Check them out!

Do not use this facility is my warning after having my entire 5x7 unit damaged from water and rodents! As a Valley born and long time Tracy resident, these new storage units looked hopeful and I was excited for quality service only to be horribly disappointed! My unit had an exterior roll up door and I moved all my items into the unit in the month of May 2018 and came back in January of 2019 to my entire unit had water damage! Stacks of heavy duty boxes and their contents were destroyed by water! And I found rodent droppings and a few boxes had been chewed on! And I had completed the paperwork for the manager to keep my key and she lost it- she lost my key! She had to waste half an hour of my time to drill out the lock!!! This has been my worst experience of storage units and I've had storage units all up and down the state of California for the last 7 years! I have filed a claim with the insurance and will update this post with how StorQuest is cooperative or not. read more

Very convenient and extremely nice and professional service! If ever needed to have a storage again, I will be definitely coming back!

Sheri is great, friendly, and helpful. The facility is clean, nice and secure.

After spending the day storage shopping it was the happy personality of Genevieve that made us decide to choose StorQuest. She was very helpful and listened to our needs and helped us decide on the right size unit. The facility is beautiful, brand new and well lit. Service is 5 stars from Genevieve & Matt. read more