I purchased a Classic Vintage 1973 Ford F100 Pickup and brought it to J & S Patriot for an…read moreinspection. It got a clean bill of health. No pressure, great customer service, fair pricing, and most importantly, a hands-on owner who knows his stuff. The owner, Jim, even took me on a test drive to explain certain things. This shop impressed me, and I am not easy to impress. I love supporting locally owned businesses with a hands-on owner, and that's what you get with J & S Patriot. I highly recommend this place. They won't rip you off.

Oil change for '91 Mazda, 1.6 ltr…read more I provided oil and filter. Overfilled oil. Didn't top off brake fluid, even though the light is on, and bottle was sitting right next to the reservoir/master cylinder. Charged me to top off coolant. Looks like they mostly added just water. Was bright green before I brought it in, clear now. Didn't ask me. Charged me to top of washer fluid even though you can clearly see all the lines to the jets are gone. Didn't ask me. Didn't call to let me know it was done. $84+ for less than five minutes work. Won't be back.

I had Justin replace my brakes on my 2012 Hyundai Veloster as recommended by Firestone when I had…read moremy oil changed they said I was down to 15% on my pads. Justin pulled it apart and compared the new pads to the old and told it was more like I had only used 15% of my pads so I really didn't need new ones but I didn't want him to have pulled them for nothing so had him put the new ones on and I kept the old ones in case I have trouble later getting parts. He did my brakes quick and easy and for like a third of what Firestone wanted. GREAT JOB!!!

From the owner: We work on everything.read more

We receive good, honest, friendly, timely service every time we go here…read more Dion is great, and I don't fear and getting ripped off when I bring my car in for service. He doesn't talk down to me because I'm a woman, which can sometimes be a problem at repair places. When we have had emergencies, he has been very accommodating. Highly recommended!

Dion's Automotive is an extremely trustworthy shop to bring your vehicle. Amazing to actually find…read morean honest mechanic, but Dion truly is. I can't say enough about his quality and care for my truck. I will continue to recommend him to all of my friends up here in Pinetop and in Show Low.

Response to Dave S. Actually I could of got the tires at several places in town. Including Discount…read more, tractor supply. They both had them in stock. Rex quoted $99 plus tax. If a service is "optional" as you say then I would be given the option. I was not. I am here to say that Rex was extremely unethical and dishonest during my experience with your company. I am glad I did not trust him to provide service to any of my elderly friends or relatives. $99+tax was the quote from Rex. The rest of the bill is a scam. I certainly do not appreciate you trying to justify or make excuses for Rex. It is like you are trying to feed me the same BS that he did. It is a crooked way of doing business. You know it and so will the community.

We made an appointment at the Pinetop Future Tire location for our truck to get an alignment and…read moretire balance on a Friday. We recently had the tires rotated by our mechanic and he recommended getting the tires balanced and aligned following that. At that time, the truck was driving fine, but we followed the recommendation to get the work completed to be sure. I paid $205 for the work. The next day we drove the truck to the valley and noticed that it was pulling to the right significantly. I called the Pinetop office that Monday morning and they said to bring it back so they could look at it. When my husband dropped it off, they said they were unable to locate the service record and asked him if he was sure they did the work. They said they had never worked on our truck and didn't have the license plate on file. My husband said that the person who was denying they'd worked on it was the same guy he spoke with when we dropped it off that Friday before. I provided the invoice number and the work order summary they gave me on Friday and then they recalled providing the service. They then shared that their alignment machine was broken, so they called the Lakeside location and asked us to take it there the following morning. This is the only vehicle we own, so we worked out plans to have someone help drop it off the next day at 8:00. They said it should be done by 11:30. When my husband arrived at 11:30, they shared that they were having issues and it was not done. They also said that they were losing money on us because it was taking so long. Finally they finished at 1:50 PM. The Lakeside shop did not charge us since this was due to poor workmanship at the Pinetop shop. Save your money and take your vehicle to a shop that will get the job done right the first time, provide better customer service, and maintain adequate service records.

Chris found us on the side of the road and helped us out when we locked our keys in the car! very…read moresweet and helpful dude 10/10 recommend him and this shop! Thank you Chris!!

The morning we headed home to Phoenix our check engine light came on as did a couple of other…read morewarning lights. We stopped at C & C and the lady on duty ran a quick check and fixed the problem for us very quickly and professionally. Great service and quality people!

Make sure your car doesn't have work that will "waste their time" or your car will sit there for…read moreweeks and they won't touch it. Our family has brought all of our vehicles here for years and will not be returning.

Honest and fair! No more dealership service departments for me. This is an honest and fair family…read morebusiness who was referred to me after being held hostage by a local dealership service department who kept my truck for 6 weeks and tried to stiff me with an expensive repair for a problem they caused while repairing something else. Even the warranty company who approved the original manifold repair told me they denied the claim for cylinder head repair because the service technician at the dealership puntured a hole in the cylinder head while repairing the manifold. The dealership held my truck for over a month and did not admit fault until I threatened to report them to RAM Customer Care. Then they told me they would fix the problem and and I didn't have to pay the $2300 repair. When I finally got my truck back I immediately researched reliable mechanics on the mountain. ISON was referred to me by several friends so I immediately began taking my other vehicles to them and I am 100% satisfied. I feel safe and in good hands with them and their prices are very fair. I believe they work with various warranty companies so we are not stuck with taking our vehicles to service deparments of the large dealerships here. I highly recommend ISON and won't take my vehicles anywhere else.

Had my car repoed, went to collect it 2 days later and they charged me 125 in cash, threatened to…read morecall the police on my dad because he got mad when they REFUSED to give him a receipt, and still charged that 125 to my bank. Complete thievery. When I worked at Verizon, Amy was the biggest piece of shit to us and customer service. Thinking an employee used all of her data when it was her own employee. I seriously hope this place is out of business and being sued cause I don't see anything in their yard now. Pieces of shit.

Great price and very honest, had my wheel bearings repaired on my trailer and I was very happy with…read morehonest service

I am way behind on my review for BandD Automotive. These owners are so amazing. We had taken my…read morewife's 96 cherokee sport in. They rebuilt the suspension on her jeep. It now drives amazing. And got it back a day early. Bill and Dawn and there crew are such wonderful people. They run a great buisness and the employees are also very down to earth. I had also taken my 2015 f-350 and had the front brakes done on my truck. Our vehicles won't go anywhere else. I found a top notch shop that is amazing. So if your looking for a awesome go to place. You found it. Thank you Bill and Dawn.

What a great repair shop! We had car issues while on a…read morefamily vacation with kids and dogs. All their competitors were too busy to accommodate us but they worked us into the schedule although they were very busy as well. Dawn & Bill had empathy and got us on the road with minimal disruption to our vacation. What great people and they do quality work!

Had a GREAT Service This Morning at the Discount Tire in Show Low ... Took in My Toyota Tundra To…read moreGet My Tires Checked and Ad Air ... Just Wanted To Give a Shout Out To Joe Who Was So Personable ... He Gave Great Service and Will Definitely Be Back When I Purchase Tires ...

These employees are the best I've ever dealt with at any Discount Tire location. If you're in the…read moreWhite Mountains, this place is definitely worth visiting. I only buy my tires here because they make the experience the best in Arizona.