Had a rough start with one of the employees. We did not communicate well, or to be fair, I didn't like his answer. The store manager intervened handling the situation very professionally. His response was above and beyond what was actually required or expected. I was very happy with the outcome. Kudos to the store manager. I would definitely recommend this business. Thank you. read more

Had a GREAT Service This Morning at the Discount Tire in Show Low ... Took in My Toyota Tundra To Get My Tires Checked and Ad Air ... Just Wanted To Give a Shout Out To Joe Who Was So Personable ... He Gave Great Service and Will Definitely Be Back When I Purchase Tires ... read more

These employees are the best I've ever dealt with at any Discount Tire location. If you're in the White Mountains, this place is definitely worth visiting. I only buy my tires here because they make the experience the best in Arizona. read more

I was in need of a tire replacement in which mine was bald and my funds were tight. I'm a disabled vet and funds are always tight. Associate Garrett and Mgr Jason made it so that my experience was one of the best I ever had. Very helpful, very understanding, and very professional. I've been with Discount tires in the past but still shop for deals that aren't cost prohibitive for me. I will no longer be shopping. Discount is my go to based on this most recent experience. If you're in Showlow, Az , I highly recommend, and no other. read more

Horrible store. Twice I've made an appointment for service. Both times I've arrived 15 mins early only to be told I would have to wait for 1 1/2 hrs. What's the point of an appointment system when they make zero effort to honor them. read more

I went in for a tire rotation first thing in the morning and they were able to get me out within 30 minutes, and I wasn't even the first person serviced. They are always so professional, very friendly, and communicative. Quick, efficient, AND my tire rotations are covered under warranty, so all around a great value. 10/10 read more

We were serviced ahead of schedule. Everything was efficient. They had our special needs in stock. In and out in 1- 1/2 hours. Thank you. read more

Fast and efficient. They helped remove all the hard snow build-up under my tires, inspected for potential damages after driving through a blizzard, and topped off the air. Special thanks to Garrett for going above and beyond! read more

1. Kind and capable staff- positive 2. Transaction process - not great (They sell service and tires and then reveal it will be multiple hours wait time. Appointments are loose suggestions. Be prepared to wait another hour.) We have been longtime patrons, and sadly are not very impressed this time. Decent place but you may want to consider alternatives. read more

Made a reservation time is valuable had other obligations the day of our reservation. Arrived a few minutes early and was told ok you will have to wait until 6:30! Our reservation was at 5:00! Yes we're residents and understand it's the busy time of the year but not keeping a schedule bad business. The job we needed only would take 15-20 minutes at the most. Don't advertise what you Don't do!! Build another location up here to accommodate!!! read more

Had a tire losing 4 lbs of air a week. They took care of it right away and no charge since I purchased the tires from them at another location. read more

Traveling up to Show Low for my Niece's birthday. Stopped to eat and someone said I had a bunch of nails in my tire. So headed to discount tire where I met Caitlin . What a wonderful lady!!! Super nice and knowledgeable.. I love seeing people have pride in their job.. Great customer service! Keep being you! read more

I moved to another city and stayed with Discount Tire as my tire store. The service at this location is by far the best. The staff are friendly and there's plenty of seating. The staff know their business and it shows. read more

Thank you Jason Stradling for working with me to get 4 new tires on my wife's car. I came in with 2 bad tires and 2 moderately worn tires, with an all wheel drive, calling for 4 matching tires. Jason helped me with warranties and buy backs, giving me a great price on 4 new Michelin tires. Jason is an active manager, who is always on the floor working with customers, staff and mechanics. He recently enacted a service for drivers who's tire alert comes on. Customers are now able to drive by an outside station, get checked, pressure restored and the alert turned off. I used this service recently and it only took 10 minutes, as opposed to sitting in the waiting room for 2 hours. The staff is also very helpful and very friendly, I'm happy that we have such a great service in our community. Robert F., Show Low read more

Worst. Service. Ever. The service model here is beyond disastrous. Imagine standing in a long line while two desk attendants make and receive multiple phone calls between seeing one live customer at a time. After wasting time with this clown show I confronted the one who had checked me in that morning. He became very defensive and yammered, "We have to take care of the phone!" repeatedly. Fortunately, a female tech overheard this and expedited our service. We left feeling pity for the sheep left standing in the lobby patiently waiting to be served between phone calls. Apparently, this is corporate policy. If you're a sheep with no respect for your own time, you'll feel right at home here. read more

Great service came in for rotation and balance the kid running the bay doing a great job and John at front counter

Chase took care of us. He went above and beyond to help us out. I had a german car with safety lug nuts. I couldn't find a tool removal anywhere near in any stores. I had to get back to tucson. He was able to compromise and use a different tool to fix the problem and help me out. He gave me a great deal on my tires. I was able to get back home same day. Such an amazing person and hard worker. Deserves a raise! read more

I took my car in for a tire balance and rotation. It was done an hour before they said it would be done and they were very busy. A young man met me out in the parking lot asking me what I needed and then escorted me into the store to give me taken care of. We have bought many sets of tires at discount tires, but the tires had been put on our vehicle by the previous owner. They balanced and rotated them for free anyway. They did a great job and I was a walk in. highly recommend. read more

Tommy Comer was very knowledgeable and diagnosed my problem quickly and referred me to excellent resource for tire alignmen. This is why I always use discount tire for all my tire needs. Great people to work with. Also Jerie Mead was a great help. Clay Overson read more

Got a flat on the way up to the slopes and this discount tire was the only place open. Everyone was very polite and patient. Ben was extremely professional and helped my day go smooth. Thanks for everything guys! read more

Discount Tire - Tires Near Me - Show Low, Arizona

I have a 750Li with run flats that are hard to find. Not only did they have the tire, they had me in and out in 30 minutes. Chase and the rest of the staff was awesome. Very fun group of people they have here. read more

Dwight, assistant manager, has my utmost respect! He gave us a deal we could not pass up and because of that I now have 4 new tires on my SUV and I know that my family is safe on the road. The issue was I had 2 tires that were 245's in the front and 255's in the back when the tires were all suppose to be 265's! Also the driver rear was separating and causing our vehicle to shake(so dangerous!). He caught that problem thankfully and now no shaking! They really care about safety. I am so grateful we stopped here today!!! read more

Discount Tire - Tires Near Me - Show Low, Arizona

I had a very positive experience at Show Low Discount Tire because of Jaden. The day before, I had my tires checked at an automotive shop in Pinetop. I thought they had overfilled the tires and was concerned because I was traveling to the valley in a few days. I explained my concern to Jaden and he discussed the appropriate pressure with me and adjusted the air for my upcoming trip conditions. Then, I said perhaps I should have my spare checked. Because I noticed a few cars behind me, I said well I can possibly skip the spare (which is not conveniently located) because I didn't want to hold up the other cars. Jaden said it is important for you to be safe, so let's check your spare. Thanks Jaden. I just wanted to let management at Discount Tire know that Jaden is an excellent reflection on your company. read more

My brother is a musician and had a gig over labor day weekend in the Heber Overgaard area. We noticed a noise coming from the tires while exploring the area. We pulled into discount tire about 15 minutes prior to closing. We checked the tires and one, the steel belt was exposed. The tech came out to look and said this tire will blow if you drive on it and they would service the vehicle right there and then! My point is....holiday weekend and 15 minutes before closing? These guys are super hero's. Thank you for keeping us safe! read more

I revised my review from yesterday. they were extremely busy. The gentleman that helped me was very friendly and knowledgeable. there ended up being two nails in my tire, and the tire was repaired for free and I was on my way in less than an hour. read more

I scheduled an appointment to have my tires rotated at 1130 today. I scheduled this time to try to get it done during my lunch break. I got there right on time and was checked in within a couple minutes. I watched and waited for someone to take my car back. During that time there were several other customers who come in without an appointment (and I know this because they said "I don't have an appt how long is the wait?" Etc) and their vehicles were taken back before mine. Finally after waiting 30 min, at 12pm, I asked for my keys back and that's when they tried to drive my car back to finally do the rotation. They drove my car to the front and I left. Very discouraging that I scheduled an appointment for nothing, I would have been better off driving up there without one. read more

My wife was there yesterday 5/21/24 and had to wait approx. 2.5 hours to get a tire repaired (hex head screw in the tire). The tires were purchased at Discount. I took a look today, and they put the wrong valve cap on the tire (too short for the valve stem). They have done this in the past, so nothing new there and had in the past to bring the car back and get the right length valve caps put back on, on all 4 tires. Her wheel for the tire repaired (fancy rim) was absolutely clean when brought in, and today was full of dirt and some kind of sticky glue. It was absolutely disgusting. So, not having hours to waste again at Discount, cleaned it as best we could today. This is NOT quality service. We should get our car back the way we brought it in or better and not make a fancy rim an absolute mess and leave it that way. The service industry in the USA in recent years (contractors,etc) has become a nightmare and it certainly seems that no cares about the quality of their work anymore. We live in sad times I am sorry to say. Seems Discount tire has also become part of this who cares movement. read more

I only shop discount. I am confident that they will always treat me with respect and will negotiate on price they will beat any competitors price and quality. I normally recommend a specific sales person but here everyone has been excellent at providing customer service. They do not push the up sale. read more

Discount Tire - This place is always busy but never to busy to help. - Tires Near Me - Show Low, Arizona

Just got off the phone with Alex the store manager. Terrible service, the call was over 25 minutes long, which I made on my lunch break, and the only result was Discount losing my business of over fifteen years. I was quoted by store associate David for four falkens at 832 out the door and then got placed on hold to be told after waiting again that the cost of some "good" quality tires would be over nine hundred dollars. First the 832 was too high and for this dip to come back on the line and replace David to tell me a higher price for a less quality tire is outrageous and underhanded. You suck Alex. read more

Took my truck to them and had two tires repaired quickly. They were super professional and met me at my truck for checkin. I'm not sure if all discount tire stores are ran well but everyone here was polite and prompt and I couldn't be happier. Thanks for the great service read more

We went in expecting to buy two tires and returning in a couple of weeks to buy two more. Eric worked with me and I was able to get all four tires in one trip. Very friendly service. The service I'm assuming was fast as we left the vehicle for a couple of hours and it was ready for us when we returned read more

Literally saved my life and helped me so much. I was on a road trip from california back to Kansas. I'm an active duty soldier and had to report back to base by Sunday night. Short story is Saturday morning my front tires had worn down the tread so bad I have no traction and was sliding all over the I40 . Visited 3 other tire shops near I40 and nobody had any tires close enough to fit my mustang. I finally called discount tires and they told me they had something that could fit my car. Drove 50 minutes to their shop and got me in and out of their shop within an hour on a busy day as a walk in. Absolute great costumer service and excellent costumer service. Can't say enough about this place. read more

We came in on a very busy Saturday with a nail in our tire. We were just trying to get home to Phx. These guys worked thru a lot of cars quickly courteously and efficiently while we waited. They repaired our tire with no charge. Well run business! read more

Utterly disgusted with this shop, terrible customer service. I will never use Discount Tire again for any of our vehicles. My family and I headed up to the Sunrise Ski Area to snag a Christmas tree (with a permit, of course). Got a screw in the front right tire of our 4WD while on the trail and replaced it with our full size spare, while offroad. Took the punctured tire into this shop for repair and was told they would not repair it because it was not the original tire size on the truck. So we're currently stuck with our fullsize spare on the truck, but with an offset wheel for our drive back to Tucson through the Salt River Canyon. Thanks Discount Tire. read more

I've been buying tires for many years and everybody generally treats you as well as they can. Having just moved to the area with larger vehicles and two snows I found myself wanting new tires on both my wife's vehicle and my own. These guys had a number of tires to let me see but showed me from a variety of viewpoints why the tires I already had picked out in research were probably the best for each vehicle. Then came the actual mounting and all. They guessed the times to drop off and pickup within five minutes they were fast. Everyone was friendly and helpful. Prices were lower by a bit than I had expected and in one case I was given some preferential service that I expected to pay for. They said word of mouth is their best advertising but I think part of their best advertising is that they always are busy without you feeling it while you are there. read more

Defective tire, bubble in the side wall. 60,000 mile warranty and only driven 10,000. They say we must have hit a pot hole and caused it. We will NEVER purchase tires from them again. Apparently warranties are not honored here. read more

Im not one to use discount but I didnt really know what tire placed were in Show low when I realized my tire was showing wire on the day i needed to drive back to tucson. Walmart had a 3 hour wait so discount it was. Walled in the door and just like tucson no one cares that you walked in the door. I have no problem waiting to be served but is it really that hard to say 'welcome someone will be with you shortly'???? Car was done within the hour. That was nice but still not a fan of discount tire read more

We were traveling through Show Low in our RV and had a slow leak in the front tire. When we called the Discount Tire employee Jayson was very helpful and got us in even though it was close to closing time. Turns out the wheel on our RV was bad and had a pinhole leak in a weld. The Discount Tire team was able to put on our spare tire and get us back on the road! Can't thank them enough for their help and great customer service. read more

Had the tire pressure warning light go on and I just knew it was a nail or something in my tire. Went in on a Saturday expecting to wait a long time but they had me fixed up and on the road again in less than an hour and the best part, NO CHARGE! I have been going there for years and will continue to do so. read more

Only two hours for rotation this time. They were much faster when I bought the tires. Go figure.