I had the good fortune of finding Roc Cleaning and Restoration through the NextDoor app. Patrick…read morecontacted me within minutes of my first email! They did an outstanding job cleaning my carpets, which had a few difficult pet stains. Patrick and Thomas were prompt, professional, courteous and went to great lengths to to provide us with great looking carpets that now look new!! I look forward to using their services in the future.

This company can be unprofessional. I started working with them and they got into a dispute with…read morethe insurance company that was really a breakdown in communication. I got the company president, the insurance company, and myself on a conference call to discuss the situation. The company president was rude, impatient, and unwilling to work with the insurance company. He was not even willing to discuss the situation due to his anger with them. It was so bad, I could not even get a word in to help defuse the situation and discuss the issue. He then told me I needed to find someone else to get my work done. I was dumbfounded by his actions as the company president. Frankly, I would not recommend this company. The staff is young and immature and I do not think they can be trusted. I'd recommend you work with someone else.

We couldn't be happier with the service from RJ at On the Spot Cleaning! He was very personable…read more From start to finish, they were incredibly professional, thorough, and attentive to every detail. The quality of their work exceeded our expectations, and it was clear they take great pride in what they do. We're so glad we decided to go with On the Spot Cleaning. If you're looking for a cleaning company that is reliable, meticulous, and truly cares about delivering excellent results, I highly recommend RJ and the team. We will definitely be using them again!

They came on Friday and cleaned my vents and I thought they did a good job. Otherwise you could…read moretell they were rushing as they said they were behind that day. I didn't notice until the following morning they had hit my car with that giant blue thing they lug around and it had pushed in my backup sensor. So now I get to hear a fun high pitched sound whenever I back up until it's fixed. I also noticed they had turned my basement breakers off and never turned them back on. My reptile room and incubator are in the basement as well. They're on timers so I didn't notice until I went to do cleaning and feedings. Thankfully they were ok. Accidents happen but they took zero responsibility when my husband called on Monday and basically called us liars. The cost to fix my sensor is more than what we were charged for the service, so I'd say they're not worth it. The person that hit it knows they hit it and chose to not say anything at the time and then chose to straight up lie about it. Find a more honest company when choosing a place that has to come inside your home. One that accepts their employees don't walk on water and accidents happen. Instead of blaming your customers.

I cannot say enough about how happy I was with the service I received from A-Plus. After only…read morebeing in my new home for 2 weeks and having problem after problem arise, I got hit with a water leak that damaged walls, floor and ceiling. A-plus came out immediately to fix the damage - they were professional, responsive, clean and - most importantly - kept me informed during every step of the process. I have worked with no less than 5 other contractors during my home renovations (both planned and unplanned....), A-Plus was by far the most professional and pleasant to work with. They took over the dealings with my insurance company and cooperated with the contractors that were already in the house - when everyone else I was dealing with was stressing me, A-Plus (primarily Scott) went out of their way to DECREASE my stress levels.

From the owner: We are a locally owned and operated small business. Woman and Veteran owned with 20+ years…read morecombined experience. IICRC Certified technicians. What separates us from other cleaning/mitigation/restoration companies is that we will not only mitigate the damage to your home but rebuild it to be better than ever. We take any call big or small 24 hours a day/7 days a week. We will work for you and/or your insurance company. We will walk you through the insurance claim process if necessary and work directly with your insurance agent and adjusters. We work with all insurance companies. We work with the greater Rochester area including the surrounding counties down to the Southern Tier.

everyone I dealt with was very cordial, helpful, and knowledgeable. I would absolutely recommend…read morethem.

The best out there hands down great company great employees and Tom is very good at his job takes…read moreyou through every step and so does there techs

Do not hire these people! I contracted this snow removal service for 950 dollars December 4th,…read more2025. I came back from my trip January 1. And found the driveway filled with snow. I waited and no one came. My tenants informed me they had come only once the whole snowy month. On Sunday January 4, I asked for my money back ( see previous text for the reasons). That same day I was assured that the snow would be removed that same day. No one came or contacted me. I texted to request that the snow be removed the next Monday. I called, since I got no response. Again I was promised they would come that evening. The tenants and I waited in vain. Therefore I requested again a refund of the $900. I received no response.

From the owner: Rapid Response Restoration: Your Path Back to Normal…read more Why Choose Us? The Rapid Response Advantage 1. Unmatched Speed and 24/7 Availability The name says it all. We offer 24/7 emergency services with a commitment to rapid, on-site response. Quick mitigation is the single most important factor in preventing secondary damage, stopping mold growth, and dramatically lowering your final repair costs. When disaster strikes—a burst pipe, a fire, or a storm—we move instantly so you don't lose valuable time. 2. Complete, Start-to-Finish Restoration We eliminate the stress of juggling multiple contractors. We are a full-service provider, handling the entire restoration process from beginning to end: . Reconstruction: Full rebuilding and repair to return your property to pre-loss condition or better. 3. Certified Experts You Can Trust Our team consists of IICRC certified professionals (the industry gold standard) with decades of combined experience. We use advanced, commercial-grade equipment and proven techniques to ensure the highest quality of work, safety, and efficiency on every job. 4. Hassle-Free Insurance Process Dealing with property damage is stressful enough without the insurance headache. We help simplify the claims process by working directly with your insurance adjuster, handling the documentation, and ensuring a smooth, transparent process from your first call to the final sign-off. Don't wait. Call Rapid Response Restoration, and let us get you back home faster.

I contacted Comprehensive Mold Management to obtain information regarding mold we had in our home…read more We had another company come and do an assessment but their assessment showed excessive readings and gave us an extensive estimate for resolution. Ken Bird came to our home and showed me how false readings can occur when you put the meter near metal. He found no high readings in the area where I was told was excessive moisture. He gave us honest feedback and resolutions that would be a fraction of the original estimate. I teach "Creating an Exceptional Customer Experience," and Ken met all the criteria. His honesty was refreshing and saved us thousands of dollars.

The team of Andrew and Ed did the job of 5 or 6, traveling up and down the stairs. They attached…read moreour bathroom exhaust vent, and systematically cleaned and treated mold in our attic. They also added much needed insulation, as we were losing all our heat on the 2nd floor! Mark & I would gladly recommend CMM!

I used Frank's to install I-beams in my basement to stabilize the foundation last week. Overall the…read morework was completed and seems fine however the customer service was lacking. The salesman gave me a hard sell and said they would price match their competitor by 100$. They actually didn't price match because the competitor's estimate included an engineering fee and Frank's required me to pay that fee (1000$) out of pocket. Once I agreed to go with Frank's the salesman became much less responsive and it took forever to get the work scheduled. The workers also ripped paint off my siding because they used duct tape to hold back my screens and they also left these screens open in the middle of summer for hours which let in a ton of bugs. The workers also used crude language throughout the entire job. I contacted Franks three times about these issues before writing a review and got no response.

Did my basement walls years ago along with my drainage system, 2 cracks in basement wall recently…read morestarted leaking and they won't honor lifetime warrant, I had friends come over while they were fixing the cracks that wanted to see how they were fixed, now there denying they fixed them because I can't find a piece of paper from approximately 10 years ago. So definitely nice when landing the big jobs terrible in honoring there work