I cannot say enough about how happy I was with the service I received from A-Plus. After only…read morebeing in my new home for 2 weeks and having problem after problem arise, I got hit with a water leak that damaged walls, floor and ceiling. A-plus came out immediately to fix the damage - they were professional, responsive, clean and - most importantly - kept me informed during every step of the process. I have worked with no less than 5 other contractors during my home renovations (both planned and unplanned....), A-Plus was by far the most professional and pleasant to work with. They took over the dealings with my insurance company and cooperated with the contractors that were already in the house - when everyone else I was dealing with was stressing me, A-Plus (primarily Scott) went out of their way to DECREASE my stress levels.

From the owner: We are a locally owned and operated small business. Woman and Veteran owned with 20+ years…read morecombined experience. IICRC Certified technicians. What separates us from other cleaning/mitigation/restoration companies is that we will not only mitigate the damage to your home but rebuild it to be better than ever. We take any call big or small 24 hours a day/7 days a week. We will work for you and/or your insurance company. We will walk you through the insurance claim process if necessary and work directly with your insurance agent and adjusters. We work with all insurance companies. We work with the greater Rochester area including the surrounding counties down to the Southern Tier.

We had water seepage from bathtub through a kitchen light fixture…read more Michael Shultz of Paul Davis Restoration came out promptly, was very clean and polite, and did measurements of humidity and dampness of ceiling. He didn't try to push extra work on us. Told us how to dry the very small area of damage ourselves. Recommend them highly.

In the unfortunate event of a flood, Paul Davis Restoration of Greater Rochester is the only name…read morethat does or should come to mind. They are incredibly responsive, and they will not finish the job at your home or facility until you are 100% satisfied. When you call Natasha in the office, you will know you are well taken care of by the time you hang up the phone. They are all absolutely incredible and attentive. Jenna, Tyler, Jessica, Morgan, Daryl, and Dan are incredible at coordinating so many moving parts- it's quite impressive! Call them today!

Had a radon system installed before we closed on this new house 13 months ago. The fan started…read moremaking a funny noise recently. I called and left a voicemail and got a call back later that day. Jeff was thorough with asking question regarding what was wrong. He did some research and called me back in approx 10 min and we set up an appointment. Even though we didn't hear anything untoward, Jeff replaced the fan (and housing) on the side of the house. No questions asked because the system came with a 5-yr parts warranty. Very pleased with the experience. quick and easy. The crew showed up on time, did their work and left. Will definitely recommend them to people I know who need a radon system installed.

From the owner: Providing radon services for 20 years. Radon is everywhere and in every home, but the question is…read morewhat is your homes level? It's important to remove radon gas from your living space. At high levels it can be very hazardous to your family's health. Radon is a colorless, odorless, tasteless radioactive gas that's formed during the natural breakdown of uranium in soil, rock, and water. Radon exits the ground and can seep into your home through cracks and holes in the foundation. Fortunately, we have radon testing gear and radon reduction systems to eliminate the gas in your living space. We guarantee to get the radon level in your house to an acceptable amount.

I have had the opportunity to work with Sam at MJT, and I can confidently say that they are a…read moretop-tier provider of environmental abatement services. From initial consultation through project completion, their team demonstrated a high level of professionalism, technical expertise, and attention to safety standards.

Hire MJT for your environmental needs. Sam is great to deal with and will steer you in the right…read moredirection. He has years of experience in the industry and is honest and trustworthy.

Our small church had a fire last August. The initial experience with HQR was positive but has…read moreturned into a nightmare. We have been fighting with the owner to pay a bill that he was already given insurance money for. This is the SECOND time it has happened with him and his company. The first one he FINALLY PAID after months of chasing and games. Again- he HAD THE INSURANCE MONEY. Once again, he was paid months ago and now is NOT PAYING HIS BILLS. It is pretty despicable for a company to do this to a church that has made sure they were given the money that was owed to them. We are being threatened with a pending lien on our property due to this unscrupulous behavior. Beware of HQR.

Absolutely the best in what they do. Prompt response. Efficient work. Very reasonable and…read moreprofessional super respectful of our home and safety. Highly recommend!

I never thought my home could look this good after such devastating time. Their team did an amazing…read morejob restoring it back to its former glory and took all of my details in mind. They were so thoughtful walking me through everything !

David Makan is a horrible person, a thief, and a liar. My company was contracted to remove asbestos…read morefrom one of his properties. He met and directed my workers to a different address than he contracted with me where my crew worked diligently to remove the asbestos. This turned out to be an underhanded ruse to get both properties cleared and not a mistake. Acting in good faith, I sent my workers to the other property where we provided asbestos abatement. David then used every trick in the book to avoid paying for the work my company provided. David's office instructed us bill the insurance company but I've no assurance that they submitted the claim as the invoice was sent to his office as instructed. For the second property, David only agreed to pay us only after the asbestos reading company withheld the ACP5 and ACP21 documentation until David paid his and my outstanding balances. The reading company had also been given the runaround by David for well over a month to secure payment. David agreed to pay both the reading company and mine in full. He paid the reading company to secure the release of the documentation he needed, but shorted my company $2500. His office told us that the amount we were paid was all David was willing to pay. In short, David Makan is a crook and based on other reviews here, it is a well honed skill. He is an absolutely disgusting lowlife. Hire his company only if you don't care about losing your money, are fine with shoddy work, and do not provide contractor services unless paid in full at the start of job.

This company can be unprofessional. I started working with them and they got into a dispute with…read morethe insurance company that was really a breakdown in communication. I got the company president, the insurance company, and myself on a conference call to discuss the situation. The company president was rude, impatient, and unwilling to work with the insurance company. He was not even willing to discuss the situation due to his anger with them. It was so bad, I could not even get a word in to help defuse the situation and discuss the issue. He then told me I needed to find someone else to get my work done. I was dumbfounded by his actions as the company president. Frankly, I would not recommend this company. The staff is young and immature and I do not think they can be trusted. I'd recommend you work with someone else.

We hired ROC Cleaning after my mother's basement flooded due to a sump pump issue. They were very…read morequick to respond to my initial call and came to assess the situation that same day. The following day, the hot water tank leaked and flooded the basement a second time. I called Tom to explain what was going on and he immediately came over and got all the standing water out of the basement. We are very pleased with not only the service and the quality but how communicative he was throughout the entire process. Would highly recommend them.