Initial experience was good. The price was reasonable and the grounds appeared neat. Moved in and…read morein a short time had to move to a bigger unit. Also an easy experience with a good price. After two to three months of being in the new bigger unit, the price INCREASED $50 per month! Thats an insane increase of almost 39%. Don't fall for the low initial rates. They will raise it without question, in short order. There were also a lot of spiders in the unit for only having it 4 months. I would pay a little more for a price that won't be raised like crazy. They bank on you not wanting to move your belongings again.

What the hell is wrong with this place called to asked for price of a 10 by 10 the guy asked me…read morequestions. couldn't quite hear what he said so I asked what did you say. the guy hangs up on me I called back he answers and immediately hangs up again below saying anything. Just looking to rent a storage unit damn.

Very friendly and helpful staff. Made sure I understood the contract and the storage space fit my…read moreneeds.

I guess you get what you pay for. It is a good price just ran really hokey…read more Tried to cancel the day before rent was due and they ran my card a day early so I had to pay anyway. Make sure you give them 10 day notice cause they don't give a crap.

I have used this storage for many years. It is always clean and neat. I love the Dollie's at the…read moredoor, so helpful.

Fast friendly service. They are happy to help in any way they can. Location is clean and well…read moremaintained.

Rented a cargo van, everything was simple, quick, easy and affordable. They have a large parking…read morearea with many rentals, large office building with plenty of supplies, friendly customer service as well.

Awesome service all around. Really appreciate the care the manager Robinson gave. Highly recommend…read morethis location!

I just want to thank Jackie for help and support during our move out. She is amazing and just an…read moreawesome soul. After a hot day of packing up a u haul for a move that was hard on us she offered me and my kiddos some cold water and her kind words & guided me through the whole process of removing my spouses items. You are are ANGEL Jackie. Thank you again for everything.

StorAmerica Ironwood is the best storage place in my area. Diane made a transfer to a smaller unit…read morepossible! It was a greater value for me. Diane was easy to work with and provided great customer service to make the transfer easy! Thank you!

Jason great service . Clean everytime. I would recommend this spot immediately to any family or…read morefriends needing a storage unit. Especially at just 1$ to start

Public Storage is committing highway robbery. We currently have three storage units at this…read morelocation totaling approximately $600 per month, so you can imagine our frustration with the way this company handles its customers. Please be aware of this location before renting. Consider yourself lucky if you're able to speak with someone who communicates clearly, listens to your concerns, and actually attempts to help rather than talking over you and arguing about irrelevant issues. Calling these individuals "property managers" is honestly a joke. The customer service at this facility has been extremely disappointing. One of the biggest issues is their billing policy. If you move out on the 1st of the month, you are still responsible for the entire month's rent. In our situation, we needed to move out at the very beginning of the month, and despite only needing the unit for two additional days, we were told we would have to pay for the entire month. What makes this even more frustrating is that Public Storage is able to prorate rent when you move in, but apparently refuses to do the same when you move out. The response of "I would if I could" is not a reasonable solution. We're talking about two days -- a Sunday and a Monday. If the unit can immediately be rented to another customer once the lock is removed, it is incredibly frustrating to be charged for an entire month when the company can potentially begin collecting rent from another customer. And the issues don't stop there. The reservation process has been incredibly disorganized, and the price increases are absolutely ridiculous. For a company charging customers hundreds of dollars a month, I expect a basic level of organization, transparency, and customer service. Unfortunately, that has not been our experience. Three units. Approximately $600 a month. And still, the customer service has been extremely disappointing. Public Storage, thanks for nothing.

My initial experience with them was great, clean facility and nice staff. However, just 5 months…read moreinto my rental agreement with them they changed the price on me from $76 to $176. When I complained I had to speak with many different people and they said they could drop the price to $132, which is still almost double what I signed up for. No sympathy, just that's what we can do, that is today's going rate. Take it or leave it. Very crooked way of doing business. I understand market fluctuations and inflation, but not well over 100% in five months.

rented a unit three months ago. it is about what you expect, nothing special. But after three…read moremonths when I got everything in the unit, I was hit with a 36% rate increase. what a bait and switch-good price up front and once you're in raise the price an unconscionable amount Recommend going elsewhere.